Difference between revisions of "BMO/UserGuide/Two-Factor Authentication"

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(draft 4)
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BMO supports two either TOTP or Duo. Duo is only available for Mozilla employees, while TOTP is available to everyone.
 
BMO supports two either TOTP or Duo. Duo is only available for Mozilla employees, while TOTP is available to everyone.
  
== TOTP Setup ==
+
== Configure 2FA: TOTP (Google Authenticator) ==
  
 
You need the following:
 
You need the following:
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Once you have the above ready, it is time to enable 2FA.  
 
Once you have the above ready, it is time to enable 2FA.  
  
 +
Visit the [http://bugzilla.mozilla.org/userprefs.cgi?tab=mfa Two-Factor
 +
Authentication] page.
 +
 +
Click the button labeled "Time-based One-Time Password
 +
(TOTP)"<br>https://i.imgur.com/rQSy4qYm.png
 +
 +
You will now see a barcode.<br> https://i.imgur.com/XZ3VmNlm.png
 +
 +
Pick up your device and open the authenticator app. There will be a screen with
 +
a button at the bottom labeled "Begin Setup"
 +
 +
This is what you will see on your device. The screenshot is from an iPhone, but
 +
Android is similar.<br> https://i.imgur.com/oSZYKSvm.png
 +
 +
After "Begin Setup", the screen will give you two options: "Scan a barcode" or
 +
"Manual Entry". Choose "Scan a barcode"<br>https://i.imgur.com/AgfClWam.png
 +
 +
Now the device's camera is going to activate. Aim the camera at the barcode
 +
shown in the Bugzilla window is inside the square.
 +
 +
It will recognize the barcode pretty quickly -- providing the screenshot below
 +
was quite difficult.<br> https://i.imgur.com/gcN8dqRm.png
 +
 +
The authenticator app on your device should now be displaying a six digit
 +
code<br> https://i.imgur.com/jwntvbXm.png
 +
 +
On the page showing the barcode, you must enter your current password and the
 +
six digit code displayed on your device.
 +
 +
The password field is above the barcode, and field for the six digit code is
 +
below. <br> https://i.imgur.com/XZ3VmNlm.png
 +
 +
Now enter that six digit code into the text box under the barcode.
 +
 +
After the password and code are entered, you must click "Submit Changes"
  
* Visit the [http://bugzilla.mozilla.org/userprefs.cgi?tab=mfa Two-Factor Authentication] page.
+
If nothing went wrong, it is now time to create recovery codes. If something
* Click the button labeled "Time-based One-Time Password (TOTP)"<br>https://i.imgur.com/rQSy4qYm.png
+
went wrong, consult the FAQ at the end of this guide.
* You will now see a barcode.<br> https://i.imgur.com/XZ3VmNlm.png
 
* Pick up your device and open the authenticator app. There will be a screen with a button at the bottom labeled "Begin Setup"
 
* This is what you will see on your device. The screenshot is from an iPhone, but Android is similar.<br> https://i.imgur.com/oSZYKSvm.png
 
* After "Begin Setup", the screen will give you two options: "Scan a barcode" or "Manual Entry". Choose "Scan a barcode"<br>https://i.imgur.com/AgfClWam.png
 
* Now the device's camera is going to activate. Aim the camera at the barcode shown in the Bugzilla window is inside the square.
 
* It will recognize the barcode pretty quickly -- providing the screenshot below was quite difficult.<br> https://i.imgur.com/gcN8dqRm.png
 
* The authenticator app on your device should now be displaying a six digit code<br> https://i.imgur.com/jwntvbXm.png
 
* On the page showing the barcode, you must enter your current password and the six digit code displayed on your device.
 
* The password field is above the barcode, and field for the six digit code is below. <br> https://i.imgur.com/XZ3VmNlm.png
 
* Now enter that six digit code into the text box under the barcode.
 
* After the password and code are entered, you must click "Submit Changes"
 
* If nothing went wrong, it is now time to create recovery codes. If something went wrong, consult the section "Something Went Wrong (TOTP)"
 
* It is time to create '''Recovery Codes'''. Recovery Codes are special codes that can be used instead of the codes generated by Google Authenticator on your device -- but they are longer (10 digits) and each code may only be used once.
 
* Recovery codes are important if you lose your device, they're an emergency failsafe. If you do not have recovery codes and you lose your device you might lose access to your account forever.
 
  
 +
It is time to create '''Recovery Codes'''.x
  
== Duo Setup ==
+
== Configure 2FA: Duo ==
  
 
'''TODO'''
 
'''TODO'''
 +
 +
== Recovery Codes ==
 +
 +
Recovery Codes are special codes
 +
that can be used instead of the codes generated by Google Authenticator on your
 +
device -- but they are longer (10 digits) and each code may only be used once.
 +
 +
Recovery codes are important if you lose your device, they're an emergency
 +
failsafe. If you do not have recovery codes and you lose your device you might
 +
lose access to your account forever.

Revision as of 17:32, 8 September 2017

BMO supports two either TOTP or Duo. Duo is only available for Mozilla employees, while TOTP is available to everyone.

Configure 2FA: TOTP (Google Authenticator)

You need the following:

  1. You need a TOTP authenticator app, such as Google Authenticator (iOS, Android) installed on a phone or tablet. There are authenticator programs available for desktop OSes, but doing this is not recommended. In this guide we'll say "device" instead of phone or device. Note the device does not need internet connectivity once the Authenticator app is installed.
  2. You should have a printer or a notepad to write down recovery codes.

Once you have the above ready, it is time to enable 2FA.

Visit the [http://bugzilla.mozilla.org/userprefs.cgi?tab=mfa Two-Factor Authentication] page.

Click the button labeled "Time-based One-Time Password (TOTP)"
rQSy4qYm.png

You will now see a barcode.
XZ3VmNlm.png

Pick up your device and open the authenticator app. There will be a screen with a button at the bottom labeled "Begin Setup"

This is what you will see on your device. The screenshot is from an iPhone, but Android is similar.
oSZYKSvm.png

After "Begin Setup", the screen will give you two options: "Scan a barcode" or "Manual Entry". Choose "Scan a barcode"
AgfClWam.png

Now the device's camera is going to activate. Aim the camera at the barcode shown in the Bugzilla window is inside the square.

It will recognize the barcode pretty quickly -- providing the screenshot below was quite difficult.
gcN8dqRm.png

The authenticator app on your device should now be displaying a six digit code
jwntvbXm.png

On the page showing the barcode, you must enter your current password and the six digit code displayed on your device.

The password field is above the barcode, and field for the six digit code is below.
XZ3VmNlm.png

Now enter that six digit code into the text box under the barcode.

After the password and code are entered, you must click "Submit Changes"

If nothing went wrong, it is now time to create recovery codes. If something went wrong, consult the FAQ at the end of this guide.

It is time to create Recovery Codes.x

Configure 2FA: Duo

TODO

Recovery Codes

Recovery Codes are special codes that can be used instead of the codes generated by Google Authenticator on your device -- but they are longer (10 digits) and each code may only be used once.

Recovery codes are important if you lose your device, they're an emergency failsafe. If you do not have recovery codes and you lose your device you might lose access to your account forever.