Here's how you can build a high-performing administrative team by considering key factors.
To build a high-performing administrative team, you must carefully consider several key factors that contribute to efficiency and success. Administrative management is about ensuring that daily operations run smoothly, and this requires a team that is well-equipped to handle the various challenges that come their way. By focusing on the right elements, you can create a team that not only meets but exceeds expectations, providing invaluable support to your organization.
Clear role definition is the cornerstone of a high-functioning administrative team. You must ensure that each member knows their responsibilities and how they fit into the larger picture. This clarity prevents overlap and confusion, allowing team members to specialize and excel in their specific duties. It also fosters accountability, as each person understands what is expected of them and can be held responsible for their contributions to the team's success.
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Para cada laborar se debe tener un colaborador, siempre se falla en contratar a un colaborador para que realice diversas actividades. Inclusive, se le exige de mas si el colaborador se equivoca o no cumple con lo establecido. Hay que recordar, que el tener a un colaborador que realice demasiadas actividades solo contribuira a que busque irse, muestre desinteres generando un ambiente cargado.
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Cargos em uma equipe administrativa devem ser claros e objetivos, cada profissional deve exercer sua função, sem acúmulo de funções, tendo o reconhecimento, feedbacks, treinamento e engajamento necessários. Isso contribui para uma equipe focada e disciplinada. Tendo suas funções definidas e sem sobrecargas os profissionais desempenharão melhor suas funções.
Recruiting the right people for your administrative team is crucial. Look for candidates with a mix of technical skills relevant to the tasks they'll perform and soft skills like communication and teamwork. These attributes are essential for a harmonious workplace where tasks are completed efficiently. Remember, skills can be taught, but attitude and work ethic are often inherent.
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Es fundamental reclutar en tu equipo personas con habilidades técnicas para optimización de tareas y procesos. En nuestras manos como empresa está enseñar la forma en que queremos que hagan el trabajo pero en tu equipo está la actitud y la implicación en el trabajo y una cosa liga con la otra si hay buena sintonía.
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Habilidades são relevantes, mas também pode-se contratar pessoas com formação naquele cargo, mas sem experiência, o que se permite treinar de forma eficaz e sem vícios aquele profissional, mesclar colaboradores experientes com novos profissionais também pode contribuir positivamente para o bom desempenho da equipe, pois desenvolve também a capacidade de aprendizado dos novos colaboradores, capacidade dos mais experientes em ensinar, além do que, profissionais adiquirindo novas experiências tendem a ser engajados pela oportunidade de aprender e se especializar, e permite aos experientes expandir suas experiências com futuras promoções. Por isso acredito muito em equipes de alto desempenho sendo composta de experientes e novatos.
Investing in comprehensive training programs is essential for equipping your administrative team with the knowledge and skills they need to perform at their best. Effective training should cover organizational procedures, use of technology, and interpersonal skills. This ensures that every team member can handle their tasks confidently and contributes to a culture of continuous improvement.
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Invertir en formar a tu personal administrativo es fundamental para que trabajen de manera efectiva y eficiente. Los rápidos avances tecnológicos pueden dar lugar a una nueva generación de "personal no apto" si no avanzan en conocimientos tan importantes como IA, ciberseguridad entre otros. Por tanto, la empresa debe apostar por una capacitación efectiva y ello contribuirá a mejorar la confianza del personal y a crear una cultura de mejora continua.
Promoting a culture of collaboration within your administrative team is key to its performance. Encourage open communication, share successes and challenges, and foster an environment where team members can offer support and feedback to one another. This approach not only improves morale but also leads to innovative solutions and a more cohesive team.
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Para mí el trabajo en equipo es primordial. Una buena sinergia entre los miembros de tu grupo administrativo y resto de personal de la empresa, contribuye a mejorar la comunicación, la toma de decisiones, incluso el reparto de tareas. En ocasiones se concentran muchas tareas en una persona mientras que otras no y si no somos capaces de delegar o compartir tareas para compensar y hacer que el trabajo se haga de manera equitativa, puede conducir a desmotivar al personal. Debemos promover la cultura de colaboración y comunicación entre el grupo administrativo y ello no sólo creará un equipo más cohesionado sino también mejorará la moral y contribuirá a soluciones innovadoras.
Leverage technology to streamline administrative processes and increase productivity. From project management tools to communication platforms, the right technology can help your team manage their workload more effectively. Ensure they are trained on any systems used and are comfortable with digital workflows, as this will reduce errors and save time.
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La irrupción de la IA en nuestras vidas y concretamente en el personal administrativo, ha supuesto grandes mejoras para agilizar procesos administrativos, gestionar la carga de trabajo (entre otros) y esto ha contribuido a aumentar la productividad y ahorro de tiempo significativo, especialmente en tareas repetitivas o tediosas, que aplicando nuevas tecnologías se ven beneficiadas llevando al equipo a sentirse cómodo con los flujos de trabajo digitales.
Regularly monitoring your team's progress helps identify areas for improvement and celebrate successes. Implement performance metrics that align with your organization's goals, and provide constructive feedback based on these metrics. This not only helps with accountability but also guides your administrative team towards achieving excellence in their roles.
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