Partenaire stratégique Passionate about fostering and nurturing meaningful business relationships driving mutual success towards the client transformation journey
Some highlights available throught this reading to inspire my network about how other companies are leveraging their business with Cloud’s tech. New customer announcements, including: ➡️Cintas is leveraging Google Cloud’s gen AI to develop an internal knowledge center that will allow its customer service and sales employees to easily find key information. ➡️Bayer will build a radiology platform that will help Bayer and other companies create and deploy AI-first healthcare apps that assist radiologists, ultimately improving efficiency and diagnosis turn-around time. ➡️Best Buy is leveraging Google Cloud’s Gemini large language model to create new and more convenient ways to give customers the solutions they need, starting with gen AI virtual assistants that can troubleshoot product issues, reschedule order deliveries, and more. ➡️Citadel Securities used Google Cloud to build the next generation of its quantitative research platform that increased its research productivity and price-performance ratio. ➡️Discover Financial is transforming customer experience by bringing gen AI to its customer contact centers to improve agent productivity through personalized resolutions, intelligent document summarization, real-time search assistants, and enhanced self-service options. ➡️IHG Hotels & Resorts is using Gemini to build a generative AI-powered chatbot to help guests easily plan their next vacation directly in the IHG Hotels & Rewards mobile app. ➡️Mercedes-Benz will expand its collaboration with Google Cloud, using our AI and gen AI technologies to advance customer-facing use cases across e-commerce, customer service, and marketing. ➡️Orange is expanding its partnership with Google Cloud to deploy generative AI closer to Orange’s and its customers’ operations to help meet local requirements for trusted cloud environments and accelerate gen AI adoption and benefits across autonomous networks, workforce productivity, and customer experience. ➡️WPP will leverage Google Cloud’s gen AI capabilities to deliver personalization, creativity, and efficiency across the business. Following the adoption of Gemini, WPP is already seeing internal impacts, including real-time campaign performance analysis, streamlined content creation processes, AI narration, and more. ➡️Covered California, California’s health insurance marketplace, will simplify the healthcare enrollment process using Google Cloud’s Document AI, enabling the organization to verify more than 50,000 healthcare documents with a 84% verification rate per month. And more! 👏🏼💥
Last week in Las Vegas was an absolute blast 💥 Team Canada showing was real strong 🇨🇦 For 2024, our Google Next event doubled in size and brought together nearly 30,000 attendees across 96 countries onsite. We delivered multiple keynotes to showcase our incredible product, customer, and partner momentum – in case you missed it, you can watch the opening keynote (or the 14 minute recap video) and developer keynote. We hosted nearly 500 breakout sessions and highlighted hundreds of customer stories across the event. In case you missed it, here are the 218 things we announced at Google Cloud Next ‘24. Spoiler alert, there might be a mention of Generative AI or two 😀 So thankful I was able to spend the week with a ton of customers and some of my colleagues Tina Totaro, Isabelle Tremblay, Pasquale Pizzichemi, Gregg Mattek, Leslie Buckingham, Meg Jansen, Stefan Lotz, Rohini Goyal and so many more!