The Best of Cloud & On-Prem – 3 Big Advantages of Hybrid UC Deployments For years, the focus of IT and telecom decision-makers has been on moving communications to the cloud. Many accepted the idea that all communications would eventually be handled as a cloud-based service. However, the notion of a “cloud utopia” starts to break down when you consider the significant investments that many organizations have made in on-premises solutions. There’s also a common perception that business communications are too important to relinquish total control. The good news is that there’s a third option that can provide the best of both worlds: a hybrid approach. This solution allows you to leverage the benefits of cloud-based communications while still retaining control and customization over your on-premises systems. https://lnkd.in/e5WsMdJm
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6 Essential Communications Features for Your Frontline Workers Frontline work is constantly evolving. TCI offers flexible, industry-specific unified communications, collaboration, and contact center solutions that grow and develop alongside your business to ensure your workforce always has the latest technology to do their jobs. When frontline operations require multiple systems, seamless integration is vital to efficient workflows. Need API integrations with your critical business apps? We support your need to create a comprehensive communications ecosystem that gives your employees the information they need when they need it. From secure, high-quality communications and user-friendly collaboration software to durable hardware with easy installation and reliable customer support, TCI has what it takes to support your frontline team. https://lnkd.in/ei8j_z5D
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How TCI Makes it Easy to Save on Faster Broadband Finding ways to improve high-speed connections for voice and data networking, while cutting costs, is important for the financial health and competitiveness of any business. The easy way to achieve fast results is to have the TCI team look over your provider’s bills and look for ways to optimize your services. Our decades of industry experience working with leading carriers, cable companies, cloud providers, and manufacturers give our broadband experts an insider’s view to assist in sourcing best-fit solutions for your business. As your advocate, we recommend providers offering only the best solutions, support, and pricing to meet your unique needs. Here’s our proven approach… https://lnkd.in/eJFJ9T3Y
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Team Collaboration – 10 Benefits of Virtual Meetings Over In-Person Meetings With the majority of workers now back in their offices or working a hybrid schedule, conventional wisdom says there is nothing better for team collaboration than a face-to-face setting. There are lingering concerns regarding remote work like social isolation, lack of engagement, and challenges with direct supervision. If you already work on a globally distributed team, you likely find virtual meetings using collaboration tools the norm. Even working locally, with the on-demand gig economy, many professionals find themselves on teams with people they have never met. But still, it works—often very well. With today’s cloud-based tools, you can easily create a rich team communication experience via high-definition video, audio conferencing, content sharing, and web collaboration—virtually anywhere, on any network or device. So, here are 10 ways virtual meetings may produce better experiences and results than conventional in-person meetings... https://lnkd.in/e_vC5CqX
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The flexibility of remote and hybrid work scheduling has permanently changed the work landscape, but the new normal varies widely across different demographics and industries. Employees’ ability and preference to work in person or on-site depends greatly on whether they’re given the support and technology — like unified communications tools — to work seamlessly in any location. Let's talk about what will work best for you and your team.
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Connecting Your Business IT Infrastructure with IaaS – Simplified Connectivity for Your Mobile Devices & Office Endpoints Infrastructure as a Service (IaaS) provided by TCI offers a simplified IT environment managed by our local experts. By opting for IaaS, you can streamline your operations and eliminate the complexities associated with purchasing and maintaining your own IT and network infrastructure. With 40+ years of certified networking experience, TCI has the technical and project management expertise to support your improved IT infrastructure. https://lnkd.in/esCQnVmg
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Gen Z & Gen Alpha – Tips for Preparing Your Organization for Them Gen Zers and Alphas are digital natives — they’ve grown up alongside smartphones and tablets. They’ve always had information and communications tools at their fingertips and are incredibly comfortable experimenting with the latest technology and AI. As Gen Z and Gen Alpha begin their careers, organizations must develop strategies to set them up for success. To attract these younger generations, take advantage of their unique strengths, and turn them into a sophisticated, productive workforce, organizations should take these three steps: https://lnkd.in/ebZRygeC
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How DC Region Banks and CUs Improve Customer Experience with TCI & Mitel Technology Creating a customer-first culture is about more than just client interactions. You need to provide tools that allow every part of your business to flourish. With happy, effective staff using secure, efficient communications, your organization can deliver the enhanced services your customers expect. It pays to invest in Customer Experience (CX), but there’s a lot that needs to be addressed behind the scenes. Inconsistent service levels, outdated security, siloed staff, and narrow channels of communication are just some of the issues that get in the way of delivering exceptional customer service. With local TCI experts and Mitel technology, you can develop the customer-first culture your business needs to thrive. https://lnkd.in/eEjyUkNj
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Navigating Communication Compliance in Healthcare The healthcare industry has always been at the forefront of safeguarding sensitive patient information, a responsibility that has become even more crucial in the post-pandemic era. With the rapid shift to digital communication channels and telehealth services, adhering to communication compliance regulations is not just a legal obligation but a cornerstone of patient trust and safety. We’ll explore why healthcare communication compliance is paramount today and how it shapes the industry’s future... https://lnkd.in/e23Gc2Sd
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Power Up Microsoft Teams with Mitel’s Integrated Tools and Apps Microsoft Teams is great for video meetings and sharing documents, but many business sectors still depend on customized telephony apps from third-parties. Mitel offers tools and apps that seamlessly integrate Mitel’s enterprise-class telephony features with the MS Teams platform, making Microsoft Teams more of a Team Player. https://lnkd.in/eFuJDwzS
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