XMA
Service Hub
Procurement Power at your Fingertips
A centralised command centre for smarter IT spending, tailored to your unique needs.
Controlled, efficient purchasing
Tailored product lists allow for focused selection based on pre-negotiated prices, while full-catalogue search capabilities and flexible approvals empower quick decision-making when needed.
Secure by
design
Rest assured that granular user permissions and the highest security standards safeguard your sensitive data, ensuring complete peace of mind.
Informative
transparent:
Get a handle on your IT spending with real-time data dashboards, easy order tracking for maximum visibility, and a simplified returns process for hassle-free corrections.
Effortless Control, Maximum Visibility
Customisable
Dashboard
Gain an instant snapshot of the numbers that matter to you, with the ability to click through and understand the detailed story behind your key metrics.
User-Centric
Design
Configure permissions at both the company and individual level, ensuring each user has access to the specific tools and information they need to succeed.
Frictionless User Experience
Eliminate time-consuming training with an intuitive interface designed to streamline onboarding and maximise efficiency from day one.
Find the Right IT, Get Fast Quotes,
and Order with Ease
Tailored Product
Catalogue
Securely browse and search your approved items with pre-negotiated pricing, plus explore our full inventory for specialised or unexpected IT needs.
Simplified Approval Workflow
Maintain budget oversight while empowering your team to order the equipment they need – quickly and with minimal bottlenecks.
Quote
Management
Enjoy effortless viewing, conversion, and management of all your XMA quotes, giving you greater agility in securing the best terms.
Total Order and Asset Visibility
Total Order and Asset Visibility
Stay updated with real-time shipment tracking and convenient access to proof-of- delivery information, along with detailed device-level insights including serial numbers.
Data Exports
Extract detailed data for in-depth spending analysis, with the option to reach asset level granularity for precision insights.
Invoice Access
Efficiently download invoices for efficient record keeping and reduce time spent on administrative tasks.
Streamlined Returns
Initiate returns requests with ease and monitor their progress for a quick and painless resolution to any order discrepancies.
Multiple Billing
Account Support Streamline invoicing and financial management for complex organisations.
Warranty and Licence Management
Track expiration dates for warranties and software licenses, ensuring uninterrupted IT operations.
Consignment Inventory
View, order, and restock your on-site inventory of frequently used items held at XMA, ensuring availability.
Insights That Drive Smarter Procurement
Dynamic Dashboard
Visualise your most important KPIs in a glanceable format, with the flexibility to click through and uncover the granular data powering these insights.
Contract Transparency
Access and download key documents relevant to your interactions with XMA, including contracts, Service Level Agreements, Framework Agreements, and your Risk Register.
Bespoke Reporting
Receive customised reports tailored to your specific requirements, ensuring you always have the metrics most critical to your business decisions.
Controlled Access
Ensure document security and visibility based on specific user roles within your organisation.
Data Drill-down
Effortlessly navigate between high-level overviews and specific details to investigate patterns, trends, and actionable insights.
User-controlled Access
Maintain strict data governance by configuring granular permissions so that sensitive information is accessible only to those who need it.
Sustainability Reporting
Track and report carbon emissions data to meet regulatory requirements and demonstrate your environmental commitment.
ESG Management
Easily monitor, measure, and report on your organisation’s Environmental, Social, and Governance (ESG) initiatives.
Explore XMA Service Hub – Request a Demo
Looking for a simpler solution?
Contact our eXpert
Get in touch to discuss your
IT service needs.
Call: 0115 846 4000 or email
eCommerce@xma.co.uk
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