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James C. Spohrer (born c. 1956) is a computer scientist best known for having led the development of a new science of service systems,^[1] often known as service science, management and engineering.

In spring 2017, Spohrer was named as Director, Cognitive OpenTech for IBM. From 2009 through 2016, he had been the Director of IBM Global University Programs Worldwide.^[2] Between 2003 and 2009, he was the Director of Almaden Services Research with IBM at the IBM Almaden Research Center. He was an advocate of the service science, management and engineering initiative across companies, governments and academics. His research group received IBM awards for modeling customers and mapping global service systems including performance measures, costing and pricing of complex, inter-organizational service projects, analytics and information service innovations, process improvement methods, and innovation foresight methods, amongst others.^{[citation needed]} He works with service research pioneers from diverse academic disciplines and he advocates for Service Science, Management, Engineering, and Design (SSMED) as an integrative framework for global competency development, economic development, and advancement of science.^[3]

Spohrer was the Chief Technology Officer for IBM Venture Capital Relations between 2000 and 2002.^[4] He was a Distinguished Scientist in Learning Research at Apple Computer between 1989 and 1998,^[5] where he was a co-inventor receiving 9 patents.

Spohrer received a Ph.D. in Computer Science/Artificial Intelligence from Yale University in 1988. He graduated with a B.S. in physics from MIT in 1978. Spohrer attended Hampden Academy from 1970 to 1974 while growing up in Newburgh, Maine, where his teachers included Stephen King.^{[citation needed]}^[6]^[7]

Smarter Planet

In 2009, Spohrer was one of the leaders of the IBM Smarter Planet University Jam.^[8]

Service Science, Management, Engineering and Design

Spohrer has been a co-editor on a book series on Service Science: Research and Innovations in the Service Economy, including:

The Science of Service Systems (2011), available electronically
Service Systems Implementation (2011), available electronically
Handbook of Service Science (2010) available electronically

Spohrer was lead author in a call for a new "science of service systems" published in IEEE Computer in 2007.

An early tie between the service science and systems science communities was established by Spohrer in an address titled "Why the world needs more systems thinkers focused on service systems" at the ISSS 2005 meeting in Cancun.

Publications

James C. Spohrer, "Today's Jobs Demand an Updated College Education", Huffington Post, October 27, 2010 http://www.huffingtonpost.com/jim-spohrer/todays-jobs-demand-an-upd_b_774244.html
Jim Spohrer, Paul P. Maglio, John Bailey, and Daniel Gruhl. 2007. "Steps Toward a Science of Service Systems." Computer 40 (1) (January): 71–77. doi:10.1109/MC.2007.33.
Partial lists of research publications by James C. Spohrer can be found on academia.edu and on DBLP.

References

^ Spohrer, James; et al. (22 January 2007). "Steps toward a science of service systems". Computers. 40: 71–77. doi:10.1109/MC.2007.33. S2CID 72206.
^ ""Expert" Panel Speakers". 2012-01-27. Archived from the original on January 27, 2012. Retrieved 2023-01-17.
^ Maglio, Kieliszewski, Spohrer (2010). Handbook of Service Science. New York: Springer. pp. xxvi. ISBN 9781441916273.{{cite book}}: CS1 maint: multiple names: authors list (link)
^ "Directors of the Knowledge Web". Knowledge Web. Archived from the original on July 26, 2011.
^ "The Technology Source Archives - The Educational Object Economy Project: An Interview with James Spohrer". technologysource.org. Retrieved 2023-01-11.
^ "Journey on the back roads of Maine". www.facebook.com (in Vietnamese). Retrieved 2023-01-16.
^ "Stephen King | The Author". stephenking.com. Retrieved 2023-01-16.^{[permanent dead link]}
^ "IBM's Jim Spohrer on the Smarter Planet University Jam". GreenMonk: the blog. 2009-08-01. Retrieved 2023-01-11.

External links

Jim Spohrer blog on Service Science Research and Education at service-science.info

[1] Spohrer, James; et al. (22 January 2007). "Steps toward a science of service systems". Computers. 40: 71–77. doi:10.1109/MC.2007.33. S2CID 72206.

[2] ""Expert" Panel Speakers". 2012-01-27. Archived from the original on January 27, 2012. Retrieved 2023-01-17.

[3] Maglio, Kieliszewski, Spohrer (2010). Handbook of Service Science. New York: Springer. pp. xxvi. ISBN 9781441916273.{{cite book}}: CS1 maint: multiple names: authors list (link)

[4] "Directors of the Knowledge Web". Knowledge Web. Archived from the original on July 26, 2011.

[5] "The Technology Source Archives - The Educational Object Economy Project: An Interview with James Spohrer". technologysource.org. Retrieved 2023-01-11.

[6] "Journey on the back roads of Maine". www.facebook.com (in Vietnamese). Retrieved 2023-01-16.

[7] "Stephen King | The Author". stephenking.com. Retrieved 2023-01-16.^{[permanent dead link]}

[8] "IBM's Jim Spohrer on the Smarter Planet University Jam". GreenMonk: the blog. 2009-08-01. Retrieved 2023-01-11.

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@@ Line 1: / Line 1: @@
+{{short description|American computer scientist}}
-{{external links|date=August 2017}}
 {{BLP sources|date=August 2017}}
-'''James C. Spohrer''' (born c. 1956) is a [[computer scientist]] best known for having led the development of a new ''science of service systems''<ref>{{Cite journal|last=Spohrer et al|first=James|date=22 January 2007|title=Steps toward a science of service systems|url=http://ieeexplore.ieee.org/document/4069198/|journal=Computers|volume=40|pages=|via=IEEE}}</ref>, often known as [[service science, management and engineering]].
+'''James C. Spohrer''' (born c. 1956) is a [[computer scientist]] best known for having led the development of a new ''science of service systems'',<ref>{{Cite journal|last=Spohrer|display-authors=etal|first=James|date=22 January 2007|title=Steps toward a science of service systems|journal=Computers|volume=40|pages=71–77|doi=10.1109/MC.2007.33|s2cid=72206 }}</ref> often known as [[service science, management and engineering]].
-In spring 2017, Spohrer was named as Director, Cognitive OpenTech for IBM.  From 2009 through 2016, he had been the Director of IBM Global University Programs Worldwide.<ref>SRII Global Conference 2011 Expert Panel http://www.thesrii.org/index.php/expert-speakers</ref>  Between 2003 and 2009, he was the Director of Almaden Services Research with IBM at the [[IBM Almaden Research Center]]. He was an advocate of the [[service science, management and engineering]] initiative across companies, governments and academics. His research group received IBM awards for modeling customers and mapping global service systems including performance measures, costing and pricing of complex, inter-organizational service projects, analytics and information service innovations, process improvement methods, and innovation foresight methods, amongst others.{{cn|date=August 2017}} He works with service research pioneers from diverse academic disciplines and he advocates for Service Science, Management, Engineering, and Design (SSMED) as an integrative framework for global competency development, economic development, and advancement of science.<ref>{{cite book|last=Maglio, Kieliszewski, Spohrer|title=Handbook of Service Science|year=2010|publisher=Springer|location=New York|isbn=9781441916273 |pages=xxvi}}</ref>
+In spring 2017, Spohrer was named as [https://www.forbes.com/sites/cognitiveworld/people/spohrer/?sh=7dbf02af4d92 Director, Cognitive OpenTech for IBM].  From 2009 through 2016, he had been the Director of IBM Global University Programs Worldwide.<ref>{{Cite web |date=2012-01-27 |title="Expert" Panel Speakers |url=http://www.thesrii.org/index.php/expert-speakers |url-status=dead |archive-url=https://web.archive.org/web/20120127202149/http://www.thesrii.org/index.php/expert-speakers |archive-date=January 27, 2012 |access-date=2023-01-17 |website=}}</ref>  Between 2003 and 2009, he was the Director of Almaden Services Research with IBM at the [[IBM Almaden Research Center]]. He was an advocate of the [[service science, management and engineering]] initiative across companies, governments and academics. His research group received IBM awards for modeling customers and mapping global service systems including performance measures, costing and pricing of complex, inter-organizational service projects, analytics and information service innovations, process improvement methods, and innovation foresight methods, amongst others.{{citation needed|date=August 2017}} He works with service research pioneers from diverse academic disciplines and he advocates for Service Science, Management, Engineering, and Design (SSMED) as an integrative framework for global competency development, economic development, and advancement of science.<ref>{{cite book|last=Maglio, Kieliszewski, Spohrer|title=Handbook of Service Science|year=2010|publisher=Springer|location=New York|isbn=9781441916273 |pages=xxvi}}</ref>
-Spohrer was the Chief Technology Officer for IBM Venture Capital Relations between 2000 and 2002.<ref>Directors of the Knowledge Web, A project of the James Burke Institute http://www.k-web.org/public_html/boarddiradv.htm</ref>  He was a Distinguished Scientist in Learning Research at Apple Computer between 1989 and 1998,<ref>James L. Morrison, The Educational Object Economy Project http://technologysource.org/article/educational_object_economy_project/</ref> where he was a [http://patft.uspto.gov/netacgi/nph-Parser?Sect1=PTO2&Sect2=HITOFF&p=1&u=%2Fnetahtml%2FPTO%2Fsearch-bool.html&r=0&f=S&l=50&TERM1=spohrer%2C+james&FIELD1=INNM&co1=AND&TERM2=&FIELD2=&d=PTXT co-inventor receiving 9 patents].
+Spohrer was the Chief Technology Officer for IBM Venture Capital Relations between 2000 and 2002.<ref>{{Cite web |title=Directors of the Knowledge Web |url=https://k-web.org/public_html/boarddiradv.htm |url-status=dead |archive-url=https://web.archive.org/web/20110726212307/http://www.k-web.org/public_html/boarddiradv.htm |archive-date=July 26, 2011 |website=Knowledge Web}}</ref>  He was a Distinguished Scientist in Learning Research at [[Apple Inc.|Apple Computer]] between 1989 and 1998,<ref>{{Cite web |title=The Technology Source Archives - The Educational Object Economy Project: An Interview with James Spohrer |url=http://technologysource.org/article/educational_object_economy_project/ |access-date=2023-01-11 |website=technologysource.org}}</ref> where he was a [http://patft.uspto.gov/netacgi/nph-Parser?Sect1=PTO2&Sect2=HITOFF&p=1&u=%2Fnetahtml%2FPTO%2Fsearch-bool.html&r=0&f=S&l=50&TERM1=spohrer%2C+james&FIELD1=INNM&co1=AND&TERM2=&FIELD2=&d=PTXT co-inventor receiving 9 patents].
-Spohrer received a Ph.D. in Computer Science/Artificial Intelligence from Yale University in 1988. He graduated with a B.S. in Physics from MIT in 1978. Spohrer attended [[Hampden Academy]] from 1970 to 1974 while growing up in  [[Newburgh, Maine]], where his teachers included [[Stephen King]].{{cn|date=August 2017}}
+Spohrer received a Ph.D. in Computer Science/Artificial Intelligence from Yale University in 1988. He graduated with a B.S. in physics from MIT in 1978. Spohrer attended [[Hampden Academy]] from 1970 to 1974 while growing up in  [[Newburgh, Maine]], where his teachers included [[Stephen King]].{{citation needed|date=August 2017}}<ref>{{Cite web|title=Journey on the back roads of Maine.|url=https://www.facebook.com/700984286651605/photos/a.700986999984667/1144113199005376/?type=3|access-date=2023-01-16|website=www.facebook.com|language=vi}}</ref><ref>{{Cite web|title=Stephen King &#124; The Author|url=https://stephenking.com/the-author.html|access-date=2023-01-16|website=stephenking.com|language=en}}{{Dead link|date=March 2023 |bot=InternetArchiveBot |fix-attempted=yes }}</ref>
 == Smarter Planet ==
-In 2009, Spohrer was one of the leaders of the [https://www.ibm.com/developerworks/university/smartplanet_jam/ IBM Smarter Planet University Jam].<ref>Tom Raftery, Greenmonk, August 1, 2009 http://greenmonk.net/ibms-jim-spohrer-on-the-smarter-planet-university-jam/</ref>
+In 2009, Spohrer was one of the leaders of the [https://www.ibm.com/developerworks/university/smartplanet_jam/ IBM Smarter Planet University Jam].<ref>{{Cite web |date=2009-08-01 |title=IBM's Jim Spohrer on the Smarter Planet University Jam |url=https://greenmonk.net/2009/08/01/ibms-jim-spohrer-on-the-smarter-planet-university-jam/ |access-date=2023-01-11 |website=GreenMonk: the blog |language=en-US}}</ref>
 == Service Science, Management, Engineering and Design ==
@@ Line 20: / Line 21: @@
 Spohrer was lead author in a call for a new "science of service systems" [https://dx.doi.org/10.1109/MC.2007.33 published in ''IEEE Computer'' in 2007].
-An early tie between the service science and [[systems science]] communities was established by Spohrer in an address titled "Why the world needs more systems thinkers focused on service systems" [http://isss.org/world/en/cancun-2005-retrospective#Monday at the ISSS 2005 meeting in Cancun].
+An early tie between the service science and [[systems science]] communities was established by Spohrer in an address titled "Why the world needs more systems thinkers focused on service systems" [https://web.archive.org/web/20130205024839/http://isss.org/world/en/cancun-2005-retrospective#Monday at the ISSS 2005 meeting in Cancun].
 ==Publications==
 * James C. Spohrer, "Today's Jobs Demand an Updated College Education", ''Huffington Post'', October 27, 2010 http://www.huffingtonpost.com/jim-spohrer/todays-jobs-demand-an-upd_b_774244.html
-* Jim Spohrer, Paul P. Maglio, John Bailey, and Daniel Gruhl. 2007. "Steps Toward a Science of Service Systems." ''Computer'' 40 (1) (January): 71-77. {{doi|10.1109/MC.2007.33}}.
+* Jim Spohrer, Paul P. Maglio, John Bailey, and Daniel Gruhl. 2007. "Steps Toward a Science of Service Systems." ''Computer'' 40 (1) (January): 71–77. {{doi|10.1109/MC.2007.33}}.
 * Partial lists of research publications by James C. Spohrer can be found [https://ibm.academia.edu/Spohrer/Papers on academia.edu] and [http://www.informatik.uni-trier.de/~ley/db/indices/a-tree/s/Spohrer:James_C=.html on DBLP].
+==References==
+{{reflist}}
 ==External links==
 * [http://service-science.info/archives/category/blogs/spohrer Jim Spohrer blog on Service Science Research and Education at service-science.info]
+{{authority control}}
-==References==
-{{reflist}}
 {{DEFAULTSORT:Spohrer, Jim}}
@@ Line 39: / Line 42: @@
 [[Category:People from Penobscot County, Maine]]
 [[Category:Yale University alumni]]
-[[Category:Massachusetts Institute of Technology alumni]]
+[[Category:Massachusetts Institute of Technology School of Science alumni]]
+[[Category:Open source advocates]]
+[[Category:Hampden Academy alumni]]

Authority control databases
International	ISNI VIAF
National	Israel Czech Republic
Academics	Association for Computing Machinery CiNii DBLP
Other	IdRef