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{{Short description|None}}
{{Refimprove|date=December 2009}}
{{More citations needed|date=December 2009}}
{{Infobox country telephone plan
{{Infobox country telephone plan
| country = Colombia
| country = Colombia
Line 15: Line 16:
| nsn_length =
| nsn_length =
| dial_plan_type =
| dial_plan_type =
| typical_international_number_format (landline) = +57 601 222 5555
| number_format = 0573007945529
| typical_international_number_format (mobile) = +57 300 222 5555
| typical_local_number_format (landline) = 601 222 5555
| typical_local_number_format (mobile) = 300 222 5555
| codes_list =
| codes_list =
}}
}}


==Number Plan==
'''Colombia''' has various telephone [[dial plan]]s, depending on the type of service.
[[Colombia]] operates a closed dialing plan, with all fixed line and mobile subscriber numbers being 10-digit.<ref>{{cite web|url=https://www.cambiala.gov.co/|lang=es|title=cambiala.gov.co}}</ref>

Nationally, all calls between subscribers are dialed as ten digits, with no prefix.

{|class="wikitable sortable"|
|-
!Number
!Dialing zone or Service
|-
!style="min-width: 12em"|+57-3XX-XXXXXXX
|Mobile (cellular) services
|-
!+57-601-XXXXXXX
|[[Bogotá]] and [[Cundinamarca Department|Cundinamarca]]
|-
!+57-602-XXXXXXX
|[[Valle del Cauca Department|Valle del Cauca]], [[Cauca Department|Cauca]] and [[Nariño Department|Nariño]]
|-
!+57-604-XXXXXXX
|[[Antioquia Department|Antioquia]], [[Chocó Department|Chocó]] and [[Córdoba Department|Córdoba]]
|-
!+57-605-XXXXXXX
|[[Atlántico Department|Atlántico]], [[Bolívar Department|Bolívar]], [[Cesar Department|Cesar]], [[Guajira Department|La Guajira]], [[Magdalena Department|Magdalena]] and [[Sucre Department|Sucre]]
|-
!+57-606-XXXXXXX
|[[Caldas Department|Caldas]], [[Risaralda Department|Risaralda]] and [[Quindío Department|Quindío]]
|-
!+57-607-XXXXXXX
|[[Norte de Santander Department|Norte de Santander]], [[Santander Department|Santander]] and [[Arauca Department|Arauca]]
|-
!+57-608-XXXXXXX
|[[Boyacá Department|Boyacá]], [[Tolima Department|Tolima]], [[Huila Department|Huila]], [[San Andrés y Providencia Department|San Andrés]], [[Meta Department|Meta]], [[Caquetá Department|Caquetá]] and the [[Amazonas (Colombian department)|Amazon]] and [[Orinoco]] departments ([[Casanare Department|Casanare]], [[Vichada Department|Vichada]], [[Guainía Department|Guainía]], [[Vaupés Department|Vaupés]], [[Guaviare Department|Guaviare]], [[Amazonas (Colombian department)|Amazonas]] and [[Putumayo Department|Putumayo]])
|}

==History==
Prior to September 2021, Colombia had fixed line subscriber numbers that comprised a single digit dialing zone and a 7-digit local number.
These were converted to the new format by inserting "60" before the dialing zone.

There were various [[dial plan]]s, with different access prefixes depending on the type of service. All such prefixes have been removed, except for international calls from landlines.


==Landline service==
==Landline service==


All landline subscriber numbers follow the pattern:
=== Local ===
*'''60B-YXX-XXXX'''
Local numbers follow the pattern:
Where B is the dialing zone (where the number is located),
*'''NXX-XXXX'''
Where N are numbers from 2 to 8. Numbers where N is 9 are reserved for pay phones.<ref>{{cite web|title=Calling Colombia|url=http://www.howtocallabroad.com/colombia}}</ref>{{Failed verification|date=November 2016}}
Y is 2 to 8 (or 9 for pay phones),<ref>{{cite web|title=Calling Colombia|url=http://www.howtocallabroad.com/colombia}}</ref>{{Failed verification|date=November 2016}}
And X is any number from 0 to 9.
and X is any digit.


Each [[Departments of Colombia|department]] belongs to only one dialing zone.
===Domestic long-distance===
Domestic long-distance numbers follow the pattern:
*'''0AB'''-NXX-XXXX
*'''0AxyB'''-NXX-XXXX
Where A represents one of the four national long-distance carriers, but new long distance operators are using 0Axy format:


Calls from landlines to both landline and mobile numbers are placed by dialing the 10-digit subscriber number with no prefix.
:*'''456''' [[Claro Fijos]]
:*'''444''' [[3218278368|Claro Movil]]. codigo
:*3218278368
:*'''414''' [[Tigo]]
:*'''5''' [[UNE (company)|UNE]]
:*'''7''' [[ETB (company)|ETB]]
:*'''9''' [[Movistar]]
And B represents the dialing zone where the number is located. Each [[Departments of Colombia|department]] belongs to only one dialing zone:
:*'''1''' [[Bogotá]] and [[Cundinamarca Department|Cundinamarca]]
:*'''2''' [[Valle del Cauca Department|Valle del Cauca]], [[Cauca Department|Cauca]] and [[Nariño Department|Nariño]]
:*'''4''' [[Antioquia Department|Antioquia]], [[Chocó Department|Chocó]] and [[Córdoba Department|Córdoba]]
:*'''5''' [[Atlántico Department|Atlántico]], [[Bolívar Department|Bolívar]], [[Cesar Department|Cesar]], [[Guajira Department|La Guajira]], [[Magdalena Department|Magdalena]] and [[Sucre]]
:*'''6''' [[Caldas Department|Caldas]], [[Risaralda Department|Risaralda]] and [[Quindío Department|Quindío]]
:*'''7''' [[Norte de Santander Department|Norte de Santander]], [[Santander Department|Santander]] and [[Arauca Department|Arauca]]
:*'''8''' [[Boyacá Department|Boyacá]], [[Tolima Department|Tolima]], [[Huila Department|Huila]], [[San Andrés y Providencia Department|San Andrés]], [[Meta Department|Meta]], [[Caquetá Department|Caquetá]] and the [[Amazonas Department|Amazon]] and [[Orinoco]] departments ([[Casanare Department|Casanare]], [[Vichada Department|Vichada]], [[Guainía Department|Guainía]], [[Vaupés Department|Vaupés]], [[Guaviare Department|Guaviare]], [[Amazonas Department|Amazonas]] and [[Putumayo Department|Putumayo]])


Calling internationally from Colombian landlines requires a carrier-selection code be included after the '''00''' IDD prefix, before the country code and foreign subscriber number:
===International dialing===

To dial internationally from Colombia, subscribers dial using the pattern:
*'''00A'''-XX... Where XX represents the destination country dialing code and A represents one of the national long-distance carriers, but new long distance operators are using 0Axy format:
*'''00A'''-XX...

Where A represents the long-distance carrier, as described above.
{|class="wikitable sortable"|
|-
!00456
|[[Claro Colombia|Claro Fijo]]
|-
!00444
|[[Claro Colombia|Claro Móvil]]
|-
!00414
|[[Tigo]]
|-
!005
|[[Tigo]]
|-
!007
|[[ETB (company)|ETB]]
|-
!009
|[[Movistar]]
|}


==Mobile service==
==Mobile service==


As with landlines, calls from mobile phones to both landline and mobile numbers are placed by dialing the 10-digit subscriber number with no prefix.
===Calls to a mobile phone===

Mobile phone numbers follow the pattern:
Mobile subscriber numbers follow the pattern:
*'''MMM'''-XXX-XXXX when calling from any mobile phone
*'''3MM-XXX-XXXX'''
*'''03-MMM'''-XXX-XXXX when calling from any landline phone
where '''3MM''' ''usually'' indicates the one of the country's mobile phone operators.
*'''57-MMM'''-XXX-XXXX when calling from outside Colombia

Where MMM <u>usually</u> represents the access code for one of the country's mobile phone operators. Since Colombia adopted the [[mobile number portability]], these codes may not be associated with the current operators.
{|class="wikitable sortable"|
:*'''300, 301, 302, 303, 304, 305''' [[Tigo]]
|-
:*'''303''' [[Uff! Móvil]]
!Prefix
:*'''304''' [[UNE Telecomunicaciones|UNE]]
!Mobile Operator
:*'''304, 305''' [[ETB (company)|ETB]]
|-
:*'''305 [[Móvil Éxito]]
!300
:*'''310, 311, 312, 313, 314, 320, 321, 322,323''' [[Claro Colombia|Claro]] formerly known as Comcel
301
:*'''315, 316, 317, 318''' [[Movistar]]

:*'''319''' [[Virgin Mobile]]
302
:*'''350, 351''' [[Avantel]]

304

305

324
|[[Tigo]]
|-
!302
323
|[[WOM (Colombia)|WOM]]
|-
!304
|[[Flash Mobile]]
|-
!304
|[[UNE Telecomunicaciones|Tigo UNE]]
|-
!304
305
|[[ETB (company)|ETB]]
|-
!305
|[[Móvil Éxito]]
|-
!310
311

312

313

314

320

321

322

323
|[[Claro Colombia|Claro]] formerly known as Comcel
|-
!315
316

317


318
===Calls from a mobile phone===
|[[Movistar]]
Calls from a mobile phone to a domestic landline phone follow the pattern:
|-
*'''03B'''-NXX-XXXX
!319
Where B corresponds to the dialing zone of the receiving phone.
|[[Virgin Mobile]]
|-
!324
|[[UNE Telecomunicaciones|Tigo UNE]]
|-
!333
|Suma Movil
|-
!350
351
|[[Avantel]]
|}


Since Colombia adopted the [[mobile number portability]], these '''3MM''' codes only indicate the original operator when the subscriber obtained the number; individual subscriber numbers may use other operators.
To dial internationally from a mobile phone, the procedure is identical to calling from a landline phone.


==Toll-free service==
==Toll-free service==
[[Toll-free telephone number|Toll-free]] numbers follow the pattern:
[[Toll-free telephone number|Toll-free]] numbers follow the pattern:
*'''01-800'''-XXX-XXXX<ref>[http://www.mintic.gov.co/portal/604/w3-article-14675.html] Article 48 of Decree 25 of January 11, 2002, Ministry of Communications of Colombia, retrieved on April 7 2017</ref>
*'''01-800'''-XXX-XXXX<ref>[http://www.mintic.gov.co/portal/604/w3-article-14675.html] Article 48 of Decree 25 of January 11, 2002, Ministry of Communications of Colombia, retrieved on April 7, 2017</ref>


Before 2002, the format was '''9800'''-XXXXXX. When the current format was adopted in that year, existing toll-free numbers were given the format '''01-800-0'''XX-XXXX. These numbers were advertised with the grouping '''01-8000'''-XX-XXX, leading many people to erroneously believe that the general prefix for toll-free numbers is '''01-8000'''.
Before 2002, the format was '''9800'''-XXXXXX. When the current format was adopted in that year, existing toll-free numbers were given the format '''01-800-0'''XX-XXXX. These numbers were advertised with the grouping '''01-8000'''-XX-XXX, leading many people to erroneously believe that the general prefix for toll-free numbers is '''01-8000'''.

Latest revision as of 10:35, 18 April 2024

Telephone numbers in Colombia
Location
CountryColombia
ContinentSouth America
Access codes
Country code+57
International access00 followed by 1 or 3 digit carrier code
Long-distance0 followed by 1 or 3 digit carrier code

Number Plan[edit]

Colombia operates a closed dialing plan, with all fixed line and mobile subscriber numbers being 10-digit.[1]

Nationally, all calls between subscribers are dialed as ten digits, with no prefix.

Number Dialing zone or Service
+57-3XX-XXXXXXX Mobile (cellular) services
+57-601-XXXXXXX Bogotá and Cundinamarca
+57-602-XXXXXXX Valle del Cauca, Cauca and Nariño
+57-604-XXXXXXX Antioquia, Chocó and Córdoba
+57-605-XXXXXXX Atlántico, Bolívar, Cesar, La Guajira, Magdalena and Sucre
+57-606-XXXXXXX Caldas, Risaralda and Quindío
+57-607-XXXXXXX Norte de Santander, Santander and Arauca
+57-608-XXXXXXX Boyacá, Tolima, Huila, San Andrés, Meta, Caquetá and the Amazon and Orinoco departments (Casanare, Vichada, Guainía, Vaupés, Guaviare, Amazonas and Putumayo)

History[edit]

Prior to September 2021, Colombia had fixed line subscriber numbers that comprised a single digit dialing zone and a 7-digit local number. These were converted to the new format by inserting "60" before the dialing zone.

There were various dial plans, with different access prefixes depending on the type of service. All such prefixes have been removed, except for international calls from landlines.

Landline service[edit]

All landline subscriber numbers follow the pattern:

  • 60B-YXX-XXXX

Where B is the dialing zone (where the number is located), Y is 2 to 8 (or 9 for pay phones),[2][failed verification] and X is any digit.

Each department belongs to only one dialing zone.

Calls from landlines to both landline and mobile numbers are placed by dialing the 10-digit subscriber number with no prefix.

Calling internationally from Colombian landlines requires a carrier-selection code be included after the 00 IDD prefix, before the country code and foreign subscriber number:

  • 00A-XX... Where XX represents the destination country dialing code and A represents one of the national long-distance carriers, but new long distance operators are using 0Axy format:
00456 Claro Fijo
00444 Claro Móvil
00414 Tigo
005 Tigo
007 ETB
009 Movistar

Mobile service[edit]

As with landlines, calls from mobile phones to both landline and mobile numbers are placed by dialing the 10-digit subscriber number with no prefix.

Mobile subscriber numbers follow the pattern:

  • 3MM-XXX-XXXX

where 3MM usually indicates the one of the country's mobile phone operators.

Prefix Mobile Operator
300

301

302

304

305

324

Tigo
302

323

WOM
304 Flash Mobile
304 Tigo UNE
304

305

ETB
305 Móvil Éxito
310

311

312

313

314

320

321

322

323

Claro formerly known as Comcel
315

316

317

318

Movistar
319 Virgin Mobile
324 Tigo UNE
333 Suma Movil
350

351

Avantel

Since Colombia adopted the mobile number portability, these 3MM codes only indicate the original operator when the subscriber obtained the number; individual subscriber numbers may use other operators.

Toll-free service[edit]

Toll-free numbers follow the pattern:

  • 01-800-XXX-XXXX[3]

Before 2002, the format was 9800-XXXXXX. When the current format was adopted in that year, existing toll-free numbers were given the format 01-800-0XX-XXXX. These numbers were advertised with the grouping 01-8000-XX-XXX, leading many people to erroneously believe that the general prefix for toll-free numbers is 01-8000.

Other services[edit]

Toll-based service[edit]

  • 01-900-XXX-XXXX
  • 01-901-XXX-XXXX

Dial-up Internet service billed per minute[edit]

  • 01-947-XXX-XXXX
  • 01-948-XXX-XXXX

Emergency numbers[edit]

  • 1-2-3, for all emergency services.
  • 1-1-2, for only Police services.
  • 1-1-9, for only Firefighting services.
  • 1-3-2, for only Ambulance services.

References[edit]

  1. ^ "cambiala.gov.co" (in Spanish).
  2. ^ "Calling Colombia".
  3. ^ [1] Article 48 of Decree 25 of January 11, 2002, Ministry of Communications of Colombia, retrieved on April 7, 2017
Retrieved from "https://en.wikipedia.org/w/index.php?title=Telephone_numbers_in_Colombia&oldid=1219538060"