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Updated the calling rules with the new rules
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==Landline service==
==Landline service==


=== Local and Domestic long-Distance (Since November 30, 2021) <ref>{{Cite web |title=Inicio {{!}} Cambiala |url=http://cambiala.gov.co/ |access-date=2023-02-09 |website=cambiala.gov.co}}</ref> ===
=== Local ===
Local numbers follow the current pattern:
Local numbers follow the current pattern:
*'''NXX-XXXX'''
*'''60B-YXX-XXXX'''
Where N are numbers from 2 to 8. Numbers where N is 9 are reserved for pay phones.<ref>{{cite web|title=Calling Colombia|url=http://www.howtocallabroad.com/colombia}}</ref>{{Failed verification|date=November 2016}}
Where Y are numbers from 2 to 8. Numbers where Y is 9 are reserved for pay phones.<ref>{{cite web|title=Calling Colombia|url=http://www.howtocallabroad.com/colombia}}</ref>{{Failed verification|date=November 2016}}
And X is any number from 0 to 9.
And X is any number from 0 to 9.


===Domestic long-distance (until november 30, 2021)===
[[File:Dialing Zones Colombia.png|300px|thumb|Dialing zones:{{legend|red|1}}{{legend|pink|2}}{{legend|orange|4}}{{legend|yellow|5}}{{legend|#efe4b0|6}}{{legend|green|7}}{{legend|#b5e61d|8}}]]
Domestic long-distance numbers follow the pattern:
*'''0AB'''-NXX-XXXX
*'''0AxyB'''-NXX-XXXX


⚫
Where A represents one of the four national long-distance carriers, but new long distance operators are using 0Axy format:

⚫
:*'''456''' [[Claro Colombia|Claro Fijo]]
⚫
:*'''444''' [[Claro Colombia|Claro Móvil]]
⚫
:*'''414''' [[Tigo]]
⚫
:*'''5''' [[Tigo]]
⚫
:*'''7''' [[ETB (company)|ETB]]
⚫
:*'''9''' [[Movistar]]
And B represents the dialing zone where the number is located. Each [[Departments of Colombia|department]] belongs to only one dialing zone:
And B represents the dialing zone where the number is located. Each [[Departments of Colombia|department]] belongs to only one dialing zone:
:*'''1''' [[Bogotá]] and [[Cundinamarca Department|Cundinamarca]]
:*'''1''' [[Bogotá]] and [[Cundinamarca Department|Cundinamarca]]
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:*'''7''' [[Norte de Santander Department|Norte de Santander]], [[Santander Department|Santander]] and [[Arauca Department|Arauca]]
:*'''7''' [[Norte de Santander Department|Norte de Santander]], [[Santander Department|Santander]] and [[Arauca Department|Arauca]]
:*'''8''' [[Boyacá Department|Boyacá]], [[Tolima Department|Tolima]], [[Huila Department|Huila]], [[San Andrés y Providencia Department|San Andrés]], [[Meta Department|Meta]], [[Caquetá Department|Caquetá]] and the [[Amazonas Department|Amazon]] and [[Orinoco]] departments ([[Casanare Department|Casanare]], [[Vichada Department|Vichada]], [[Guainía Department|Guainía]], [[Vaupés Department|Vaupés]], [[Guaviare Department|Guaviare]], [[Amazonas Department|Amazonas]] and [[Putumayo Department|Putumayo]])
:*'''8''' [[Boyacá Department|Boyacá]], [[Tolima Department|Tolima]], [[Huila Department|Huila]], [[San Andrés y Providencia Department|San Andrés]], [[Meta Department|Meta]], [[Caquetá Department|Caquetá]] and the [[Amazonas Department|Amazon]] and [[Orinoco]] departments ([[Casanare Department|Casanare]], [[Vichada Department|Vichada]], [[Guainía Department|Guainía]], [[Vaupés Department|Vaupés]], [[Guaviare Department|Guaviare]], [[Amazonas Department|Amazonas]] and [[Putumayo Department|Putumayo]])

in September 2021, changes the telephone dialing for landlines following the pattern:
*'''60B-NXX-XXXX'''
B is the dialing zone.


===International dialing===
===International dialing===
To dial internationally from Colombia, subscribers dial using the pattern:
To dial internationally from Colombia, subscribers dial using the pattern:
⚫
*'''00A'''-XX... Where XX represents the destination country dialing code and A represents one of the national long-distance carriers, but new long distance operators are using 0Axy format:
*'''00A'''-XX...
⚫
*:*'''456''' [[Claro Colombia|Claro Fijo]]
⚫
*:*'''444''' [[Claro Colombia|Claro Móvil]]
⚫
*:*'''414''' [[Tigo]]
⚫
*:*'''5''' [[Tigo]]
⚫
*:*'''7''' [[ETB (company)|ETB]]
⚫
*:*'''9''' [[Movistar]]
To dial internationally into Colombia, where A represents the long-distance carrier, as described above.
To dial internationally into Colombia, where A represents the long-distance carrier, as described above.
From September 2021, the new pattern is:
From September 2021, the new pattern is:
:*'''+57-60B-NXX-XXXX'''
:*'''+57-60B-XXX-XXXX'''
⚫
:Where B represents the dialing zone where the landline is located


==Mobile service==
==Mobile service==
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===Calls to a mobile phone===
===Calls to a mobile phone===
Mobile phone numbers follow the pattern:
Mobile phone numbers follow the pattern:
*'''MMM'''-XXX-XXXX when calling from any mobile phone
*'''MMM'''-XXX-XXXX when calling from any mobile phone or landline within Colombia
*'''03-MMM'''-XXX-XXXX when calling from any landline phone (until november 30, 2021)
*'''57-MMM'''-XXX-XXXX when calling from outside Colombia
*'''57-MMM'''-XXX-XXXX when calling from outside Colombia
Where MMM <u>usually</u> represents the access code for one of the country's mobile phone operators. Since Colombia adopted the [[mobile number portability]], these codes may not be associated with the current operators.
Where MMM <u>usually</u> represents the access code for one of the country's mobile phone operators. Since Colombia adopted the [[mobile number portability]], these codes may not be associated with the current operators.
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:*'''319''' [[Virgin Mobile]]
:*'''319''' [[Virgin Mobile]]
:*'''324''' [[UNE Telecomunicaciones|Tigo UNE]]
:*'''324''' [[UNE Telecomunicaciones|Tigo UNE]]
:*'''333''' Suma Movil
:*'''350, 351''' [[Avantel]]
:*'''350, 351''' [[Avantel]]


===Calls from a mobile phone (until november 30, 2021)===
===Calls from a mobile phone ===
Calls from a mobile phone to a domestic landline phone follow the pattern:
Since November 30, 2021 all calls from mobile phones to landlines follow the same 60B-NXX-XXX pattern as calls within landlines.
*'''03B'''-NXX-XXXX
⚫
Where B corresponds to the dialing zone of the receiving phone.

To dial internationally from a mobile phone, the procedure is identical to calling from a landline phone.


==Toll-free service==
==Toll-free service==

Revision as of 20:32, 9 February 2023

Telephone numbers in Colombia
Location
CountryColombia
ContinentSouth America
Access codes
Country code+57
International access00 followed by 1 or 3 digit carrier code
Long-distance0 followed by 1 or 3 digit carrier code

Colombia has various telephone dial plans, depending on the type of service.

Landline service

Local and Domestic long-Distance (Since November 30, 2021) [1]

Local numbers follow the current pattern:

  • 60B-YXX-XXXX

Where Y are numbers from 2 to 8. Numbers where Y is 9 are reserved for pay phones.[2][failed verification] And X is any number from 0 to 9.


And B represents the dialing zone where the number is located. Each department belongs to only one dialing zone:

International dialing

To dial internationally from Colombia, subscribers dial using the pattern:

  • 00A-XX... Where XX represents the destination country dialing code and A represents one of the national long-distance carriers, but new long distance operators are using 0Axy format:

To dial internationally into Colombia, where A represents the long-distance carrier, as described above. From September 2021, the new pattern is:

  • +57-60B-XXX-XXXX
Where B represents the dialing zone where the landline is located

Mobile service

Calls to a mobile phone

Mobile phone numbers follow the pattern:

  • MMM-XXX-XXXX when calling from any mobile phone or landline within Colombia
  • 57-MMM-XXX-XXXX when calling from outside Colombia

Where MMM usually represents the access code for one of the country's mobile phone operators. Since Colombia adopted the mobile number portability, these codes may not be associated with the current operators.

Calls from a mobile phone

Since November 30, 2021 all calls from mobile phones to landlines follow the same 60B-NXX-XXX pattern as calls within landlines.

Toll-free service

Toll-free numbers follow the pattern:

  • 01-800-XXX-XXXX[3]

Before 2002, the format was 9800-XXXXXX. When the current format was adopted in that year, existing toll-free numbers were given the format 01-800-0XX-XXXX. These numbers were advertised with the grouping 01-8000-XX-XXX, leading many people to erroneously believe that the general prefix for toll-free numbers is 01-8000.

Other services

Toll-based service

  • 01-900-XXX-XXXX
  • 01-901-XXX-XXXX

Dial-up Internet service billed per minute

  • 01-947-XXX-XXXX
  • 01-948-XXX-XXXX

Emergency numbers

  • 1-2-3, for all emergency services.
  • 1-1-2, for only Police services.
  • 1-1-9, for only Firefighting services.
  • 1-3-2, for only Ambulance services.

References

  1. ^ "Inicio | Cambiala". cambiala.gov.co. Retrieved 2023-02-09.
  2. ^ "Calling Colombia".
  3. ^ [1] Article 48 of Decree 25 of January 11, 2002, Ministry of Communications of Colombia, retrieved on April 7, 2017
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