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== Security breach ==
{{Refimprove section|date=February 2019}}
In September 2000, security watchdog website Securitywatch.com<ref>{{Cite web|url=https://www.zdnet.com/article/will-privacy-kill-the-cuecat/|title=Will privacy kill the CueCat?|last=Lemos|first=Robert|website=ZDNet|language=en|access-date=2019-11-21}}</ref> notified Digital Convergence of a security vulnerability on the Digital Convergence website that exposed private information about CueCat users.<ref name="arstechnica2019"/> Digital Convergence immediately shut down that part of their website, and their investigation concluded that approximately 140,000 CueCat users who had registered their CueCat were exposed to a breach that revealed their name, email address, age range, gender and zip code. This was not a breach of the main user database itself, but a flat text file used only for reporting purposes that was generated by [[ColdFusion]] code that was saved on a publicly available portion of the Digital Convergence web server.
Digital Convergence responded to this security breach by sending an email to those affected by the incident claiming that it was correcting this problem and would be offering them a $10 gift certificate to [[Radio Shack]], an investor in Digital Convergence.<ref name="arstechnica2019">{{Cite web |url=https://arstechnica.com/gadgets/2015/10/are-a-million-free-google-cardboard-sets-doomed-to-repeat-cuecats-history/ |title=Are a million free Google Cardboard sets doomed to repeat CueCat’s history? |last=Machkovech |first=Sam |date=2015-10-22 |website=Ars Technica |language=en-us |access-date=2019-02-14 |quote=Major CueCat funder RadioShack later offered a $10 coupon to anybody affected by an eventual private-data leak.}}</ref>
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