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Magento throws 'No such entity' when add to cart product (after upgrade version 2.4.7 p2) #39117

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dilipjha100 opened this issue Aug 27, 2024 · 4 comments
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Issue: needs update Additional information is require, waiting for response Reported on 2.4.7-p2 Indicates original Magento version for the Issue report.

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@dilipjha100
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Preconditions and environment

version 2.4.7 p2)
after upgrade Magento 2.4.7 p2 form magento 2.4.6-p5
I have got the error message 'No such entity with customerId = ' but product are added to cart.products

Steps to reproduce

image

Expected result

image

Actual result

When add to cart i have got the error message .

Additional information

No response

Release note

No response

Triage and priority

  • Severity: S0 - Affects critical data or functionality and leaves users without workaround.
  • Severity: S1 - Affects critical data or functionality and forces users to employ a workaround.
  • Severity: S2 - Affects non-critical data or functionality and forces users to employ a workaround.
  • Severity: S3 - Affects non-critical data or functionality and does not force users to employ a workaround.
  • Severity: S4 - Affects aesthetics, professional look and feel, “quality” or “usability”.
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m2-assistant bot commented Aug 27, 2024

Hi @dilipjha100. Thank you for your report.
To speed up processing of this issue, make sure that the issue is reproducible on the vanilla Magento instance following Steps to reproduce. To deploy vanilla Magento instance on our environment, Add a comment to the issue:


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@engcom-Bravo engcom-Bravo added the Reported on 2.4.7-p2 Indicates original Magento version for the Issue report. label Aug 27, 2024
@engcom-Bravo engcom-Bravo self-assigned this Aug 27, 2024
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m2-assistant bot commented Aug 27, 2024

Hi @engcom-Bravo. Thank you for working on this issue.
In order to make sure that issue has enough information and ready for development, please read and check the following instruction: 👇

  • 1. Verify that issue has all the required information. (Preconditions, Steps to reproduce, Expected result, Actual result).
  • 2. Verify that issue has a meaningful description and provides enough information to reproduce the issue.
  • 3. Add Area: XXXXX label to the ticket, indicating the functional areas it may be related to.
  • 4. Verify that the issue is reproducible on 2.4-develop branch
    Details- Add the comment @magento give me 2.4-develop instance to deploy test instance on Magento infrastructure.
    - If the issue is reproducible on 2.4-develop branch, please, add the label Reproduced on 2.4.x.
    - If the issue is not reproducible, add your comment that issue is not reproducible and close the issue and stop verification process here!
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@engcom-Bravo
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Hi @dilipjha100,

Thanks for your reporting and collaboration.

We have verified the issue and the issue is not reproducible.Kindly refer the screenshots.

We are able to add the product to the cart.

Screenshot 2024-09-04 at 13 44 26

Kindly recheck the issue if any third party modules causing the issue and let us know if you are still facing any issue.

Thanks.

@engcom-Bravo engcom-Bravo added the Issue: needs update Additional information is require, waiting for response label Sep 4, 2024
@engcom-Bravo
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Hi @dilipjha100,

We have noticed that this issue has not been updated since long time.
Hence we assume that this issue is fixed now, so we are closing it. Please feel to raise a fresh ticket or reopen this ticket if you need more assistance on this.

Thanks.

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Labels
Issue: needs update Additional information is require, waiting for response Reported on 2.4.7-p2 Indicates original Magento version for the Issue report.
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