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Sony A7M3 - is not discovered with default settings - missing device id 054c:0c01 in hwdb? #805

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Quintasan opened this issue Jun 8, 2022 · 2 comments
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Sony tagging Sony reports

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@Quintasan
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Describe the bug

I did look through the issues and #343 seems to indicate that my camera should be supported but I can't do anything at all. I suspect it's me doing something wrong but I can't figure it out by myself.

I tried importing images using Digikam 7.6.0 but it failed. Then I tried just listing directories by using gphoto2 --list-folders

Name the camera
Camera name as shown by gphoto2 --auto-detect or USB IDs

gphoto2 --auto-detect
Model                          Port                                            
----------------------------------------------------------
USB PTP Class Camera           usb:003,018
sudo lsusb -vvvv -d 054c:0c01
Bus 003 Device 018: ID 054c:0c01 Sony Corp. ILCE-7M3
Device Descriptor:
  bLength                18
  bDescriptorType         1
  bcdUSB               2.10
  bDeviceClass            0 
  bDeviceSubClass         0 
  bDeviceProtocol         0 
  bMaxPacketSize0        64
  idVendor           0x054c Sony Corp.
  idProduct          0x0c01 
  bcdDevice            2.00
  iManufacturer           1 Sony
  iProduct                2 ILCE-7M3
  iSerial                 3 CA7F603DB1D5
  bNumConfigurations      4
  Configuration Descriptor:
    bLength                 9
    bDescriptorType         2
    wTotalLength       0x0027
    bNumInterfaces          1
    bConfigurationValue     1
    iConfiguration          0 
    bmAttributes         0x80
      (Bus Powered)
    MaxPower              500mA
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        0
      bAlternateSetting       0
      bNumEndpoints           3
      bInterfaceClass         8 Mass Storage
      bInterfaceSubClass      6 SCSI
      bInterfaceProtocol     80 Bulk-Only
      iInterface              0 
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x81  EP 1 IN
        bmAttributes            2
          Transfer Type            Bulk
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0200  1x 512 bytes
        bInterval               0
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x02  EP 2 OUT
        bmAttributes            2
          Transfer Type            Bulk
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0200  1x 512 bytes
        bInterval               0
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x83  EP 3 IN
        bmAttributes            3
          Transfer Type            Interrupt
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0020  1x 32 bytes
        bInterval               7
  Configuration Descriptor:
    bLength                 9
    bDescriptorType         2
    wTotalLength       0x0027
    bNumInterfaces          1
    bConfigurationValue     2
    iConfiguration          0 
    bmAttributes         0x80
      (Bus Powered)
    MaxPower              500mA
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        0
      bAlternateSetting       0
      bNumEndpoints           3
      bInterfaceClass         6 Imaging
      bInterfaceSubClass      1 Still Image Capture
      bInterfaceProtocol      1 Picture Transfer Protocol (PIMA 15470)
      iInterface              0 
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x81  EP 1 IN
        bmAttributes            2
          Transfer Type            Bulk
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0200  1x 512 bytes
        bInterval               0
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x02  EP 2 OUT
        bmAttributes            2
          Transfer Type            Bulk
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0200  1x 512 bytes
        bInterval               0
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x83  EP 3 IN
        bmAttributes            3
          Transfer Type            Interrupt
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0020  1x 32 bytes
        bInterval               7
  Configuration Descriptor:
    bLength                 9
    bDescriptorType         2
    wTotalLength       0x0027
    bNumInterfaces          1
    bConfigurationValue     3
    iConfiguration          0 
    bmAttributes         0xc0
      Self Powered
    MaxPower                2mA
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        0
      bAlternateSetting       0
      bNumEndpoints           3
      bInterfaceClass         8 Mass Storage
      bInterfaceSubClass      6 SCSI
      bInterfaceProtocol     80 Bulk-Only
      iInterface              0 
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x81  EP 1 IN
        bmAttributes            2
          Transfer Type            Bulk
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0200  1x 512 bytes
        bInterval               0
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x02  EP 2 OUT
        bmAttributes            2
          Transfer Type            Bulk
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0200  1x 512 bytes
        bInterval               0
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x83  EP 3 IN
        bmAttributes            3
          Transfer Type            Interrupt
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0020  1x 32 bytes
        bInterval               7
  Configuration Descriptor:
    bLength                 9
    bDescriptorType         2
    wTotalLength       0x0027
    bNumInterfaces          1
    bConfigurationValue     4
    iConfiguration          0 
    bmAttributes         0xc0
      Self Powered
    MaxPower                2mA
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        0
      bAlternateSetting       0
      bNumEndpoints           3
      bInterfaceClass         6 Imaging
      bInterfaceSubClass      1 Still Image Capture
      bInterfaceProtocol      1 Picture Transfer Protocol (PIMA 15470)
      iInterface              0 
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x81  EP 1 IN
        bmAttributes            2
          Transfer Type            Bulk
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0200  1x 512 bytes
        bInterval               0
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x02  EP 2 OUT
        bmAttributes            2
          Transfer Type            Bulk
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0200  1x 512 bytes
        bInterval               0
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x83  EP 3 IN
        bmAttributes            3
          Transfer Type            Interrupt
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0020  1x 32 bytes
        bInterval               7
Binary Object Store Descriptor:
  bLength                 5
  bDescriptorType        15
  wTotalLength       0x0016
  bNumDeviceCaps          2
  USB 2.0 Extension Device Capability:
    bLength                 7
    bDescriptorType        16
    bDevCapabilityType      2
    bmAttributes   0x00000002
      HIRD Link Power Management (LPM) Supported
  SuperSpeed USB Device Capability:
    bLength                10
    bDescriptorType        16
    bDevCapabilityType      3
    bmAttributes         0x00
    wSpeedsSupported   0x000e
      Device can operate at Full Speed (12Mbps)
      Device can operate at High Speed (480Mbps)
      Device can operate at SuperSpeed (5Gbps)
    bFunctionalitySupport   1
      Lowest fully-functional device speed is Full Speed (12Mbps)
    bU1DevExitLat          10 micro seconds
    bU2DevExitLat        2047 micro seconds
can't get debug descriptor: Resource temporarily unavailable
Device Status:     0x0000
  (Bus Powered)

libgphoto2 and gphoto2 version

gphoto2 --version
gphoto2 --version
gphoto2 2.5.23

Copyright (c) 2000-2019 Marcus Meissner and others

gphoto2 comes with NO WARRANTY, to the extent permitted by law. You may
redistribute copies of gphoto2 under the terms of the GNU General Public
License. For more information about these matters, see the files named COPYING.

This version of gphoto2 is using the following software versions and options:
gphoto2         2.5.23         gcc, popt(m), exif, cdk, aa, jpeg, readline
libgphoto2      2.5.29.1       standard camlibs (SKIPPING lumix), gcc, no ltdl, EXIF
libgphoto2_port 0.12.0         iolibs: disk ptpip serial usb1 usbdiskdirect usbscsi, gcc, no ltdl, EXIF, USB, serial without locking

To Reproduce

  1. Install Ubuntu 20.04 (focal)
  2. Install gphoto2
  3. Plug in Sony A7M3
  4. env LC_ALL=C gphoto2 --debug-logfile=logfile.log --debug --list-folders
  5. See logfile.log
@Quintasan
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I see that Ubuntu ships /usr/lib/udev/hwdb.d/20-libgphoto2-6.hwdb which has the following entries

# Sony Alpha-A7 III (MTP mode)
usb:v054Cp0C03*   
 GPHOTO2_DRIVER=PTP
 ID_GPHOTO2=1

# Sony Alpha-A7 III (PC Control)
usb:v054Cp0C34*    
 GPHOTO2_DRIVER=PTP
 ID_GPHOTO2=1

However, none of these seem to match 054c:0c01 which my camera is using 🤔

@Quintasan Quintasan changed the title Sony A7M3 - The supplied vendor or product id (0x0,0x0) is not valid when doing any operation Sony A7M3 - is not discovered with default settings - missing device id 054c:0c01 in hwdb? Jun 8, 2022
@Quintasan
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Quintasan commented Jun 8, 2022

A-ha, I had to change USB Connection to MTP in the camera settings. Now I can discover it via gphoto2 --auto-detect. BUT I still can't transfer anything because it fails with PTP I/O Error when listing folders.

I'll open a separate issue for that, though.

@msmeissn msmeissn added the Sony tagging Sony reports label Jun 10, 2022
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