IMAAdsManager Play Pause not working | iOS

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Rahul Saini

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Jun 26, 2024, 12:30:14 PM (3 days ago) Jun 26

to Interactive Media Ads SDK

Hi team

My whole implementation is working fine till i don't click on learn more button,
But once i tap on learn more button it redirects me to the respective link and when i come back to app my ad resume automatically without resume it by self.adsManager.resume(). Ad startes playing but timer is not updating it stays same as it was when i tap on learn more and it stucks when ad ended playing because i don't get any call inside
IMAAdsManagerDelegate functions.

So i am facing below issues.

1. Timer of ad not getting updated when come back from learn more link

2. Not getting any SDK update after come back from learn more

Please help in this

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IMA SDK

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Jun 26, 2024, 12:56:19 PM (3 days ago) Jun 26

to rahul...@rooter.io, ima...@googlegroups.com

Hey Rahul,

Thanks for contacting IMA SDK Support Team.

I've tried running this Google Sample Code but not able to replicate your mentioned issue.
When i am moving to browser via learn more, ads are pausing and when come back to main screen then ads are not resuming it remain same in paused.

When navigating to learn more- AdsManager event Clicked, AdsManager event Pause
Coming back- No event is firing, Ads remain same in previous state.

Could you try once with sample code. In case facing any difficulties you can share your Sample Code with us for further investigation.
You can utilize this link and reply back once submitted.

This message is in relation to case "ref:!00D1U01174p.!5004Q02tJTgA:ref" (ADR-00243980)

Thanks,

IMA SDK Team

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