Weired Behaviour in MidRoll & Post Roll with enabling media true and hitting adsManager.resume

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Hunny

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Jun 24, 2024, 6:55:30 PMJun 24
to Interactive Media Ads SDK
Hi Team ,
We are integrating IMA HTML5 sdk , we are  facing one weird issue .
Issue details :-
when playing VMAP (sample tag  )  ads with preloadingMedia true , preroll ads played fine but just before mid roll ads ,if i call adsManager.resume method through a button click , the audio of video started playing in background and adprogress event are getting fired .

step to reproduces
  1.  go to this link to demo
  2.  open console and play the video 
  3. after preroll ads , just after 9 or 10 second hit resume button
  4. midroll audio started in background and breaks the complete ad and content synchronisation
expected behaviour ads should not played before the time event after the adsManager.resume
 
Please let me know if their is any issue with the implementation done in above js-fiddle  or this is expected behaviour or bug .







IMA SDK

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Jun 24, 2024, 9:21:26 PMJun 24
to hu...@wynk.in

Hi,

Thank you for contacting the IMA SDK support team.

I have tested the VMAP sample tag in the VSI tool, and I am unable to replicate the issue you are experiencing. I have also checked the Google Advanced example, and the issue is not reproducible there either. Could you please confirm if the issue you are encountering is occurring in one of our Google sample apps? If so, kindly provide the following details for further investigation:

  • VAST tag URL
  • SDK version being used
  • Video recording of the issue that illustrates the issue clearly
  • Code snippet or minimal sample project replicating the issue(If possible)

This information will help us understand your implementation and provide a solution. You can provide the following details via reply privately to the author option or directly provide it to the link below.

If the file(s) you are looking to share are less than 25mb in total you can attach them to this case on your next reply. If you are having trouble attaching your file to this case or if your file(s) are larger than 25mb, you can share your files with me by performing the following steps:

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This message is in relation to case "ref:!00D1U01174p.!5004Q02tJS6g:ref" (ADR-00243612)

Thanks,
 
Google Logo IMA SDK Team


IMA SDK

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Jun 24, 2024, 10:02:33 PMJun 24
to ima...@googlegroups.com, hu...@wynk.in
Hi,

Kindly ignore our previous response.
I am able to replicate this issue by using enablePreloading = true in our sample project, ads audio is coming from background before the actual time when configuring custom button.

I've raise this as an issue and will update you once i got any update on this. Meanwhile, your patience is important.

Thanks

IMA SDK

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Jul 17, 2024, 8:28:57 PMJul 17
to ima...@googlegroups.com, hu...@wynk.in
Hi,

The admanager.resume() function should not be invoked in the middle of a process, even during preloading. It should be called at its designated time. Could you elaborate on the business logic you intend to achieve by invoking admanager.resume() at that specific time?

In this context, preloading does not imply loading advertisements at a desired time. Instead, it refers to making an API call whose response will be available at a predetermined time.

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