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Samsung Smart Switch Mobile

3.7
397K reviews
500M+
Downloads
Content rating
PEGI 3
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About this app

▣ Smart Switch gives you the freedom to move your contacts, music, photos, calendar, text messages, device settings and more to your new Galaxy device. Plus, Smart Switch™ helps you find your favorite apps or suggest similar ones on Google Play™.

▣ Who can transfer?
• Android™ owners
- Wireless transfer: Android 4.0 or higher
- Wireless transfers from a compatible Android device to Galaxy device: Android 4.0 or higher (Note that non-Samsung devices with Android versions lower than 6.0 can only connect with Galaxy devices that support a Mobile AP.)
- Wired transfer: Android 4.3 or higher, charger cable, and a USB connector

• iOS™ owners - use the option that’s best for you:
- Wired transfer from your iOS device to your Galaxy: iOS 5.0 or above, iOS device cable (lightning or 30 pin), and a USB connector
- Import from iCloud™: iOS 4.2.1 or higher and Apple ID
- PC/Mac transfer using iTunes™: Smart Switch PC/Mac software – Get started http://www.samsung.com/smartswitch

▣ What can be transferred?
- Contacts, calendar(Device content only), messages, photos, music (DRM free content only, Not supported for iCloud), videos (DRM free content only), call logs, memos, alarms, Wi-Fi, wallpapers, documents, app data (Galaxy devices only), home layouts (Galaxy devices only)
- You can send app data and home layouts by upgrading your Galaxy device to M OS (Galaxy S6 or higher).
* Note: Smart Switch scans and transfers content stored on the device and from the SD card (if used).

▣ Which devices are supported?
• Galaxy: Recent Galaxy mobile devices and tablets (From Galaxy S2)

• Other Android devices:
- HTC, LG, Sony, Huawei, Lenovo, Motorola, PANTECH, Panasonic, Kyocera, NEC, SHARP, Fujitsu, Xiaomi, Vivo, OPPO, Coolpad, RIM, YotaPhone, ZTE, Gionee, LAVA, MyPhone, Cherry Mobile, Google

* For reasons such as compatibility between devices, it may not be possible to install and use Smart Switch on certain devices.
1. To transfer data, both devices must have a minimum of 500 MB free space in their internal memory.
2. If you have a non-Samsung device that constantly disconnects from the wireless network, go to Advanced Wi-Fi on your device, turn off the “Wi-Fi initialise” and “Disconnect low Wi-Fi signal” options, and try again.
(The options described above may not be available, depending on your device manufacturer and OS version.)

The following permissions are required for the app service. For optional permissions, the default functionality of the service is turned on, but not allowed.

[ Required permissions ]
. Phone: Used to confirm your phone number (Android 12 or lower)
. Call logs: Used to transfer call log data (Android 9 or higher)
. Contacts: Used to transfer contacts data
. Calendar: Used to transfer calendar data
. SMS: Used to transfer SMS data
. Storage: Used to save the files necessary for data transfer (Android 11 or lower)
. Files and media: Used to save the files necessary for data transfer(Android 12)
. Photos and Videos: Used to save the files necessary for data transfer (Android 13 or higher)
. Microphone: Used for high-frequency audio when searching for Galaxy devices
. Nearby devices: Used to search for nearby devices using Wi-Fi or Bluetooth (Android 12 or higher)
. Location: Used to connect to devices using Wi-Fi Direct, which makes your location available to nearby devices (Android 12 or lower)
. Notifications: Used to provide information about the progress of data transfers (Android 13 or higher)

[ Optional permissions ]
. Camera: Used to scan QR codes to connect to Galaxy phones and tablets

If your system software version is lower than Android 6.0, please update the software to configure App permissions.
Previously allowed permissions can be reset on Apps menu in device settings after software update.
Updated on
16 Jun 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
App activity and App info and performance
Data isn’t encrypted
Data can’t be deleted

Ratings and reviews

3.7
380K reviews
Maciej Krasoń
22 June 2024
The phone somehow hasn't detected an update for over a year. When I connect it to the computer with a cable and run Smart Switch, it of course sees the update. It has been seeing it for several months. And for several months, I haven't been able to complete the update because it either freezes at 100% download or shows me a message that it can't create a file that already exists - whatever that means. Yeah, great job.
10 people found this review helpful
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Samsung Electronics Co., Ltd.
24 June 2024
Hi, We're sorry for your inconvenience. Please take action by following the path below. 1. Delete the SmartSwitch app installed on your phone 2. Settings → Accounts and Backup → Smart Switch menu or download the SmartSwitch app through the Galaxy Store For additional inquiries, please contact us by email (sswitch.cs@samsung.com). Thank you.
Bill Easterday
22 June 2024
We went from Galaxy A50 phones on Verizon to Galaxy A35 5G phones on Spectrum. Smart Switch moved almost everything while we waited at the Spectrum store. Photos, apps, contacts, etc. and most settings transferred to the new phones. Even our router login came across intact. Unfortunately, all my Samsung Notes files were lost. Other than Google, most user names and passwords didn't come out on the new phones. It took most of an afternoon to reconstruct that on two phones.
2 people found this review helpful
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Samsung Electronics Co., Ltd.
24 June 2024
Hi, We're sorry for your inconvenience. It is difficult to provide guidance based on the information you shared. We will help you if you share detailed information, including the type of previous device you are currently using (OS/model name), screenshots of the problem situation, and problem app, by email (sswitch.cs@samsung.com). Thank you.
Marton Ivanyi
28 May 2024
I'm all about safety and proper permissions. That said, to push allow 10 times on a broken screen is a bit challenging. I got through the first I believe 9 permissions (it was a fight), for the last one (allow access to manage all files) the slider was placed on edge of the screen, the most likely part to not work when broken. Just cannot get past it, cannot use the app. Seems like UX design failure to me. Maybe this could be simplified to 1-2 allows placed on the middle of the screen?
85 people found this review helpful
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Samsung Electronics Co., Ltd.
29 May 2024
Hi, Smart Switch is an application that allows you to transfer data from your old device to your new Galaxy device. Is it correct to use Samsung Smart Switch? For inquiries, you can contact us through the Samsung Members app or visit the nearest service center for assistance.Thank you.

What's new

If you can't download, you can open Smart Switch from device's Settings menu (Settings > Accounts and backup > Smart Switch).