Utilities manage vast amounts of information. In terms of customers, this includes personally identifiable information (PII) such as banking and credit card details; contact details such as emails, phone numbers, and addresses; personal and business identification numbers; and energy usage patterns, which can indicate when people are home or when businesses are at their busiest. In terms of operational data, utilities are swimming in information — from generation and transmission to internal business processes — all of which are critical in ensuring safe and consistent operations