Q: What operating systems does the MK7500F support?

A: The MK7500F mechanical keyboard is compatible with macOS and Windows. The easiest way to determine which mode you are in is to press Fn+O/P to switch between operating systems. if the OS is switched, the top right indicators will flash 3 times. Otherwise, if you press the combo key, but do not see the flashing indicators, it means you are already in the desired OS.

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Q: Does this keyboard require software? What else can I do with the MK7500F?

A: The MK7500F does not require software to function. However, we highly recommend downloading the optional Kensington Konnect for Keyboards software to help you get the most from your new keyboard. The software will provide you with opportunities to program keys, create macros, adjust key mappings, manage profiles, and more.

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Q: How many devices can I connect to this keyboard?

A: You can connect up to five active devices to the MK7500F mechanical keyboard—three via Bluetooth, one using the included 2.4GHz USB receiver for a reliable connection up to 10 meters away, and one using the included USB-A cable so you can charge and use the keyboard at the same time.

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Q: Is this keyboard encrypted?

A: Yes, the MK7500F provides 128-bit AES government-grade encryption security under 2.4GHz connection.

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Q: How long will the battery last on this keyboard?

A: The MK7500F has a rechargeable battery which been tested to last up to 450 hours after a full charge without backlighting, and 90 hours after a full charge with the backlight at 100%.

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Q: Can I change the keycaps on my MK7500F?

A: Yes, the MK7500F is compatible with cross-shaped keycaps.

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Q: Is the MK7500F shipped with hot swappable switches?

A: No, the switches on the MK7500F cannot be replaced since they are a soldered design.

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Q: Can I wash the MK7500F keyboard?

A: While the MK7500F is verified and tested to protect your mechanical keyboard from the accidental spills that occur in busy workspaces, certified to meet IPX4 standards, the keyboard cannot be washed. However, the MK7500F provides wipe down protection and meets MIL-STD-810H Method 504.3 Contamination by Fluids with disinfectants with no degradation (no visual degradation or inability to use as directed upon test completion).

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Q: What should I do if I spill milk or coffee on my keyboard?

A: If you spill a liquid on your MK7500F, you should drain the liquid out as soon as possible. If you spilled something other than water, pour a small amount of water on the area of the spill until you cannot see any remnants of the spilled liquid on the keyboard. This will help prevent any stickiness or stains. Lastly, ensure no liquid remains in or on the keyboard by putting the keyboard in a vertical position, and ensure all the liquid drains from the hole in the bottom. You can wipe the external components of your keyboard with water or mild disinfectant to further clean it.

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Q: How do the meeting control keys work?

A: The MK7500F’s meeting control keys are pre-programmed to work with Microsoft Teams video conferencing software and more. We recommend downloading our Kensington Konnect for Keyboards software to support mapping the meeting keys other video conferencing programs and further customizing your keyboard functionality.