Company Name: TEXA
Location: Finland
Industry: Security and Services
Company Size: 100+
Odoo Users: 100+
Hosting Type: On-Premise
Apps: Marketing, Website, Inventory, Manufacturing, Purchase, Human resources, Sales, Finances, Productivity, Services, Studio
TEXA (Turvaexpertit Oy) has been a leading provider of security products and services in Finland for over 30 years. As the largest domestic family-owned company in its field, TEXA employs over 100 people, with around half of them working in installation roles.
Despite its commercial success, TEXA faced major challenges due to its reliance on outdated systems that slowed growth and reduced operational efficiency. The company’s old software setup was rigid, expensive to update, and required extensive manual work to maintain. Many of these systems were either already legacy systems or about to become obsolete, and there was no clear plan for who would continue managing them. If these systems failed or the vendors went out of business, there was no strategy for replacing them or transferring the data to new systems.
Moreover, communication between different systems was minimal, creating bottlenecks and inefficiencies. This often required manual data transfer between systems and stakeholders, leading to duplicated efforts and a lack of integration. As a result, several development projects were delayed, preventing TEXA from pursuing new innovations and opportunities for growth.
Why Odoo and the challenges before the switch
TEXA experienced rapid commercial grow, a situation exposing the limitations of its current systems. To address these issues, TEXA needed new tools to facilitate its operations, support its development, and encourage business innovation.
After careful consideration of several options, TEXA selected Odoo due to its open-source nature, extensive module library, and scalable licensing model, which perfectly aligned with the company's growth objectives. Odoo's flexibility and modularity enable TEXA to tailor the system precisely to its specific needs without unnecessary components. Additionally, the cost-effective licensing model allows the company to expand its operations without concerns about escalating costs.
Realizing they would need help moving to Odoo, TEXA selected SprintIT as their implementation partner. SprintIT's competitive pricing for hosting services and comprehensive Finnish financial management package made the decision straightforward. SprintIT's project management skills proved invaluable, ensuring the project stayed within budget and on schedule.
“With the help of SprintIT, our Odoo project went according to plan, with a good pulse. It was finished under the original budget.“ - Marko Heiskanen, CEO of TEXA
TEXA drastically improved its operational processes. With the Odoo Financial Management module, TEXA could manage accounting according to Finnish legislation, automate invoicing, and generate financial reports directly from Odoo. This transformation reduced the time spent on accounts payable by 75%.
The time spent processing the purchase ledger has dropped by 75%. Work that used to take 4 hours can now be done in an hour. In particular, the automation of processing online invoices, the ease of setting up rotation queues has improved efficiency.
Before using Odoo, TEXA managed customer data and sales across separate systems, but now, these processes are unified, resulting in enhanced efficiency and transparency. Odoo's Field Service and Projects modules consolidate the functionalities of the previous system, now handling work control, project management, and installer resourcing within a unified platform.
Standard Odoo largely fulfilled TEXA’s operational requirements. However, to optimize the service chain, custom functionalities were integrated into the standard platform. This enhancement facilitates seamless information exchange between customer service, sales, and field service teams, empowering them to manage activities and sales independently. Maintenance tickets are now processed transparently and systematically, from customer service to field maintenance and invoicing. Furthermore, service technicians can conveniently create sales orders directly on-site.
With the successful completion of the first phase, TEXA promptly initiated a subsequent development project with SprintIT. Plans entail upgrading the e-commerce platform, customer portal, and logistics management to ensure TEXA maintains its leadership in the security industry.
Implementation Partner:
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The images used in this blog post are the property of TEXA. All rights reserved.
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Work that used to take 4 hours can now be done in an hour