View source for Bugzilla

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{{Historical|1=<translate><!--T:65--> In 2014, Issue tracking for Wikimedia Foundation projects was moved to '''[[Phabricator]]'''.</translate><br/><translate><!--T:63--> To access the read-only archive of Wikimedia Bugzilla, see [[<tvar name=1>Phabricator/versus_Bugzilla#Bugzilla_in_read-only_mode</tvar>|read-only archive]].</translate>}}
[[File:Buggie.svg|{{dir|{{pagelang}}|left|right}}|200px|<translate><!--T:1--> All your bug are belong to me!</translate>]]
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All bugs in the MediaWiki software should be reported at <tvar name=phabricator>[[phabricator:|phabricator.wikimedia.org]]</tvar>.  Phabricator is also the place to request new features or enhancements to the software, while Bugzilla is the abandoned bug tracking software.

== What is Bugzilla? == <!--T:3-->

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''For more information, see [[w:Bugzilla|the Wikipedia article on Bugzilla]].''

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Bugzilla is an online bug-tracking tool, developed by the [<tvar name=bugzilla-url>http://www.bugzilla.org/</tvar> Mozilla Foundation], and is the system we use to track all open issues with MediaWiki.

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The reason we use Bugzilla is that it allows the developers to easily find, track and discuss issues, to spot duplicates and ultimately to resolve them.

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Wikimedia's bug tracker is usually referred to as "Bugzilla". Older references may call it "MediaZilla".

== Reporting a bug or requesting a feature == <!--T:8-->
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{{shortcut|BUGREPORT}}
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Please see [[<tvar name=htrab>Special:MyLanguage/How to report a bug</tvar>|How to report a bug]].

== Comments == <!--T:10-->

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Bugzilla comments are plain text; you cannot use HTML. However, Bugzilla will automatically make hyperlinks in these ways:

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Link to:
;Bug report: <tvar name=buglink>{{cnw|bug 1234}}</tvar>

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;Comments: <tvar name=commentlink>{{cnw|comment 7}}</tvar>. Can also be combined with bug: <tvar name=commentlink2>{{cnw|bug 1234 comment 7}}</tvar>

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;Attachments: <tvar name=attachmentlink>{{cnw|attachment 4321}}</tvar>

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;[[SVN]] commits: <tvar name=svnlink>{{cnw|r1234}}</tvar> (link to the revision shown in [[Code review]] (through <tvar name=specialcode>[[Special:Code/MediaWiki]]</tvar>))

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;Change sets in [[Gerrit]]:</translate> {{cnw|gerrit change 1234}}<br />{{cnw|Ic535fd22}}<br />{{cnw|Ic535fd22adfe2172677932de8fab36aeb8a22d65}}<br /><translate><!--T:17--> The recognized format for changeset number is <tvar name=code>{{cnw|gerrit(\ change(set)?)?\ ?\#?(\d+)}}</tvar>.</translate><br /><translate><!--T:18--> Newlines added by bugzilla break the autolinking, as usual. Technical details:</translate> [https://svn.wikimedia.org/viewvc/mediawiki/trunk/tools/bugzilla/bugzilla-4.0/extensions/Wikimedia/Extension.pm?view=markup <translate><!--T:19--> see rules</translate>].

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More info: [<tvar name=hintsandtips-url>http://www.bugzilla.org/docs/4.2/en/html/hintsandtips.html</tvar> Hints and Tips]. From ''[<tvar name=bugzilladocs-url>http://www.bugzilla.org/docs</tvar> The Bugzilla Guide]''. Go there for latest version. 

=== Website links within Bugzilla comments === <!--T:21-->

==== Full URLs ==== <!--T:22-->

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Websites: <tvar name=fullurllink>{{cnw|https://www.mediawiki.org/wiki/Bugzilla}}</tvar>

==== MediaWiki-style internal links ==== <!--T:24-->

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They are supported. By default they point to English Wikipedia. [[m:Help:Interwiki linking|Interwiki prefixes]] are supported as well and work as usual, starting from en.wikipedia.org: {{cnw|[[de:Sandbox]]}} will link to the German Wikipedia, and so on. 

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Using ''[[m:Help:Piped link|pipes]]'' for a different label does not work. For example; <code><nowiki>[[link</nowiki>'''|name'''<nowiki>]]</nowiki></code> is not supported and won't create a link. 

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Section links work too, but you need to insert them correctly: the simplest way is to copy the URL from the location bar of your browser, and add brackets around the part of it after <code>wiki/</code>, e.g. {{cnw|[[MediaWiki#Editing_interface]]}} to link [[w:MediaWiki#Editing interface]] (technically: the section link has to be already [[URL-encoded]]). 

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Longer interwiki links need to be on their own line, otherwise they're split over two lines and won't be linkified. If an interwiki link is not recognized, add a colon '''<code>:</code>''' before it (e.g. {{cnw|[[:MeatBall:Whatever]]}}). 

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Since recently, also [[m:Help:Interwiki linking#Non-local interwikis|non-local interwikis]] work.

== FAQ == <!--T:64-->

=== Why must I register? === <!--T:30-->

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We need you to register to use Bugzilla.  This is primarily so that we can contact you if there are further questions regarding your bug submission.  For example, if a developer cannot replicate your problem they will ask for more information. By default you will get e-mail notifications when there is activity on your bug reports.

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You can also add/remove yourself from any bug report (including reports created by other users).

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You can change [<tvar name=userprefs-url>https://bugzilla.wikimedia.org/userprefs.cgi</tvar> your preferences] to specify when Bugzilla should (and shouldn't) send emails to you.  To change your preferences, log in on Bugzilla and click on your email address at the top right of the page.
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{{Anchor|register}}
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=== How do I register? === <!--T:34-->

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Registering is simple and free. Click the "[<tvar name=createaccount-url>https://bugzilla.wikimedia.org/createaccount.cgi</tvar> create account]" link at the top right of the page, enter your e-mail address (and optionally your real name) and click "<tvar name=createaccount-text>create account</tvar>". Then simply log in using the password you receive in the confirmation e-mail (which can be changed in your preferences once you have logged in). When logging in enter your email address in the login form on any Bugzilla page. 

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Note that new users are prevented from taking certain actions by default, such as closing or assigning tickets. This is largely to protect against spam. You can acquire these rights by participating in the tracker in other ways, or by requesting them on IRC.

==== How to hide your email address ==== <!--T:37-->

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Please note that (unlike on Wikimedia projects) your email address will be visible on threads you participate in, and on thread CC lists you have added yourself to. It is visible to everyone who is logged in. It is not visible to people who are not logged in. Your email address can not be hidden from logged-in readers. 

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It is possible to create an additional [[w:Webmail|web-based e-mail]] address, and then set it to forward email to your main email address. This prevents exposure of your main email address. Google Mail ([[w:Gmail|Gmail]]) allows free email forwarding. One can automatically forward email from one Gmail account to another Gmail account, or to any email account. 

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You can change your email address or name at anytime on Bugzilla. They are then changed in all bug threads you participated in. So if you decide later on to hide your main email address or name you can still do so.

=== Why can't I report bugs on the wiki? === <!--T:41-->

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You could also report bugs by writing them in chalk on the pavement. However, if you want a developer to act on it then you need to put it somewhere they are likely to see it, namely Bugzilla.

=== How do I link to a bug? === <!--T:43-->

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If you want to create a link from a wiki page to a Bugzilla report, use {{cnw|[[bugzilla:XXX]]}}, where XXX is the number of the bug report. For example <tvar name=wikilinksyntax>{{cnw|[[bugzilla:4198]]}}</tvar> will result in the following link: <tvar name=wikilinksyntax2>[[bugzilla:4198]]</tvar>.

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<tvar name=tracked-example2>{{tracked|4198}}</tvar>
You can also use the <tvar name=bztemplate>{{tlx|bugzilla}}</tvar> template, for example <tvar name=bztemplate-example><code><nowiki>{{bugzilla|4198}}</nowiki></code></tvar> will result in <tvar name=bztemplate-example2>{{bugzilla|4198}}</tvar>. In some wikis, you can use <tvar name=tracked-example>{{tlx|tracked|4198}}</tvar> (shown to the right), and also <tvar name=resolved-example><code><nowiki>{{Resolved}}</nowiki></code></tvar> when the bug report has been marked as fixed.

=== What do the <tvar name=field-priority>priority</tvar> and <tvar name=field-severity>severity</tvar> fields mean? === <!--T:45-->

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See [[Bugzilla/Fields#Priority]] and [[Bugzilla/Fields#Severity]].

=== What does the <tvar name=field-status>Status</tvar> field mean? (NEW, RESOLVED, etc.) === <!--T:47-->

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See [<tvar name=field-status-url>https://bugzilla.wikimedia.org/page.cgi?id=fields.html#status</tvar> the field description]. NEW is also one of the statuses that an open bug might have.

=== Why can't I claim a bug or mark it resolved? === <!--T:58-->

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You need the "editbugs" permission, which can be granted by any person who already has it - which is most developers. Please ask in the #mediawiki IRC channel, and someone will grant it to you very quickly.

=== How do I grant someone the editbugs permission? === <!--T:60-->

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Go to the [https://bugzilla.wikimedia.org/editusers.cgi editusers interface] and search for their email address, then click on their entry in the result list. You should see a checkbox next to the "editbugs" label. Check it, then click on "save changes". All done!

== Queries == <!--T:51-->
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* [https://bugzilla.wikimedia.org/buglist.cgi?columnlist=opendate%2Cvotes%2Cbug_severity%2Cpriority%2Cop_sys%2Cbug_status%2Cresolution%2Cshort_desc&field0-0-0=votes&list_id=3144&query_format=advanced&resolution=---&type0-0-0=greaterthan&value0-0-0=2&order=votes%20DESC%2C&query_based_on= <translate><!--T:52--> List open Bugzilla tickets by number of votes</translate>]

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== See also == <!--T:53-->

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* Using bugzilla
** [[<tvar name=fields>Bugzilla/Fields</tvar>|Bugzilla/Fields]] – how to fill out different fields in a bug report.
** [<tvar name=describecomponents-url>https://bugzilla.wikimedia.org/describecomponents.cgi</tvar> Bugzilla products & components]
** [[<tvar name=field-status-url2>Bug_management/Bug_report_life_cycle</tvar>|A bug's life cycle]] – how the '''Status''' and '''Resolution''' fields work.
** [<tvar name=patchkeywords-url>https://bugzilla.wikimedia.org/show_bug.cgi?id=39399#c14</tvar> patch-related keywords] - how to use the '''Keywords''' field to track patches (either in bugzilla or gerrit)
** [[Wikipedia:WP:Bug reports and feature requests|Wikipedia: Bug reports and feature requests]] 

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* Following bugs
** [[<tvar name=wikibugs-l-url>mail:wikibugs-l</tvar>|wikibugs-l]] – mailing list to follow '''all''' Bugzilla activity.
** [[MediaWiki on IRC|#mediawiki-dev (IRC)]] is automatically notified with every change to Bugzilla, as well.

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* Bugzilla administration and contacts
** [[<tvar name=bug>Bug management</tvar>|Bug management]]
** List of [[m:System administrators#List|Bugzilla admins]] on Meta
** [[wmf:Bugzilla administrator rights policy|Bugzilla administrator rights policy]] (New, June 2013)
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