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== Lessons Learnt == <!--T:46-->
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Updates coming up shortly
===== '''Contributions & Editorial journey:''' =====

# '''Story creation process:''' through the partnership with [[Inuka team/Storytelling with The Paperclip|Paperclip]], we aimed to better understand how:
#* Long-form, encyclopaedic content can be made bite-sized i.e. curation
#* Repurposing content can happen with proper attribution.
#* Content sourced and curated from WP will be perceived by readers.

This particular case study showed us that:

* Curating from multiple article sources takes time and effort to dig deep and put together a compelling storyline; in comparison to single sourcing from 1 article. Curation is not heavy in the single-sourced thread ([https://twitter.com/Paperclip_In/status/1577509039352606720 Indian roller]) vs the multiple-sourced thread ([https://twitter.com/Paperclip_In/status/1605080361335394306 Football unheard series]).
* Storytelling can take a text-driven approach with images being used to complement the narrative.
* Stories that were relatable to readers received [[Inuka team/Storytelling with The Paperclip/Impressions|better engagement levels]] on Twitter.

===== '''Consumption & Readership journey:''' =====
More details coming soon


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Revision as of 11:01, 7 June 2023

Wikistories is a project, under development since July 2021 by the Wikimedia Foundation's Inuka team , that will let editors create short, visual and reliable knowledge from Wikipedia for quick consumption and easy sharing. It generates content in visual format to capture and distribute encyclopaedic knowledge that is less suitable for long form articles.

Background

The 2030 Movement Strategy emphasises the need for equitable distribution of knowledge sharing opportunities across Wikimedia Communities around the world.

Wikistories is one of the initiatives intended to meet this need; it is focused on visual representation of content available on Wikimedia sites, and workflows that can serve contribution and discovery towards such content.

Visual content plays a big part in how Wikimedia project content is consumed. Pictures and video enhance the experience of reading articles on Wikipedia and elsewhere, and contribute immensely in preserving visual memory through the millions of multimedia files on Wikimedia Commons.

On the internet in general, visually engaging content has become the primary form of content being consumed.

The Inuka team has been exploring how to make use of Wikimedia content for a more visual experience, through design experiments and usability studies that have contributed to projects such as the Wikipedia KaiOS app and Wikipedia Preview . Wikistories is a further step in that direction, and is intended to make interacting with Wikimedia content more meaningful and inclusive for audiences across regions and demographics and their digital habits.

Goals & Objectives

The goal for wikistories is to: amplify wikipedia content in short-form, visual formats, driving readership with new audiences. The Wikistories tool would:

  • allow users to engage with Wikimedia content both as consumers and creators in a way that matches contemporary internet experiences.
  • be visually appealing, easy to contribute to, and meet reader needs with visual knowledge and be shareable.
  • provide a way for quick contribution and consumption of visual knowledge from an information source that is reliable.
  • reach a larger, newer and diverse audience, both in contributors and in readers.

The objective of Wikistories is to: support contributions that require repackaging available long-form content in Wikipedia in an experience that is image/visual led.

This form of contribution takes into account the preferences of new audiences when contributing content, and makes it easier/more welcoming to contribute to knowledge successfully through mobile phones.

Wikistories aims to help achieve the objective of increasing short, visual content that positively influences contributor & reader engagement of new audiences with encyclopaedic content. Users can create, curate, contribute and consume our content in a visually-driven experience.

Assumptions/Hypothesis

  • If we provide an easy way for contributors to create/curate wikistories through their phones, then we will see an increase in diverse contributors from regions, communities, and languages that have been underrepresented in digital spaces.
  • Increase in visual content led experiences will lead to increased reader engagement with encyclopedic content.
  • An easy way to contribute using Wikistories would motivate new GLAMs to get started in the Wikimedia movement.

Early Explorations

Example of how someone could highlight text for Wikistories

A very early version of a design concept was attempted in late 2020 and then again with more details in May 2021.

Design Research

  • Wikistories Indonesia Concept testing research gathered feedback from Indonesian editor communities on early concepts and designs for Wikistories, focusing on the experiences of potential Wikistories creators coming from the editing community
  • Wikistories Africa Concept testing user research in Kenya, Nigeria and South Africa with new/potential contributors investigated the behaviour of content creators and consumers in three African countries with distinct user behaviours and context especially relating to Wikimedia.
  • Early adopters survey feedback: In collaboration with Wikimedia Indonesia organised a series of workshops and trainings for Wikistories. These workshops took place in-person in five Indonesian cities (Yogyakarta, Bandung, Padang, Jakarta, and Denpasar) between July and October of 2022. This survey project gathered structured feedback from Indonesian Wikipedia editors who attended these workshops, all of whom were early creators of Wikistories.
  • Early adopters moderated research: In order to more effectively conduct research with the Indonesian community, we worked with FloLab, a Jakarta-based UI consultant to help us with this project. Our aim was to understand the experiences of early Wikistory adopters, both creators and readers, focusing on their motivations and experiences creating and sharing stories. We also wanted to understand what motivated current and potential Wikistories readers and creators to engage with this feature.

Feature highlights

Wikistories on Wikipedia user flow
Wikistories on Wikipedia user flow

Current Status

  • Starting July 2022, Wikistories has been in pilot under beta cluster in the Indonesian wiki.
    • So far, 800+ stories have been created by idwiki members + GLAM professionals from Indonesia.
    • To date, 200+ new editors have signed up on Indonesia Wikipedia & created at least 1 wikistory.
  • On June 30, 2022, the very first version of Wikistories for Wikipedia with minimal features focused on story creation, discovery and story consumption, was deployed in Bahasa Indonesian Wikipedia.
    • Following the deployment, there were several community and GLAM engagement activities that acted as channels of feedback on user experiences including early adopters survey & moderated research .
  • On October 5, 2022 we shared with the Indonesian community our plans to move out of beta to make stories created by contributors accessible to readers.
    • The feedback here entailed feature related improvements, product related improvements and policy related feedback. From this conversation; 6 votes agreed, 6 votes disagreed and 3 votes opposed having Wikistories on Indonesian wiki completely.
  • On April 6, 2023, the voting for Wikistories for Wikipedia Editorial policy kicked off.
    • On April 19, 2023 the voting came to an end with 11 votes agreeing with the proposal.
  • Inuka team reviewed the feedback provided by the community members on Indonesian wiki and began the definition and development of Wikistories editorial moderation features as proposed by the community. 
    • This work is currently in progress and anticipate release by End of June, 2023.

Partnerships

  1. Storytelling with Paperclip:
    • In December 2022, the Inuka team collaborated with Indian media company The Paperclip, during which time The Paperclip created four stories relating to football and history, sourced entirely from knowledge available on Wikimedia projects. The stories were shared by The Paperclip on their website, Twitter feed, and other social media channels. You can see the stories as Twitter threads here: 1, 2, 3,4.
    • Learnings from this collaboration have been summarised in this diff blogpost.


Engagement & Activities

ACTIVATION (July 2022-Dec 2022)
Community Inuka team collaborated with Wikimedia Indonesia with a reach of 14 local Wikimedia communities in Indonesia were the target. WMID organized both offline and online events to reach the community members including five offline workshops, one online workshop, Instagram live session, and a giveaway activity. Below are the details for the activities. See full report here

Online activities

  • : Published the Wikistories landing page in Meta.
  • : An Instagram live session introducing the Wikistories
  • November 4, 2022: Online workshop introducing Wikistories (10 participants).
  • December 26-30: Giveaway for participants who created Wikistories (7 participants).

Offline activities

We invited the community members to attend the Wikistories workshop. The participants were existing contributors in the Wikimedia project.

  • : Socialization to Wikimedia Yogyakarta Community (13 participants).
  • : Socialization to Wikimedia Bandung Community (8 participants).
  • : Socialization to Wikimedia Padang Community (10 participants).
  • : Socialization to Wikimedia Jakarta Community (11 participants).
  • : Socialization to Wikimedia Denpasar Community (7 participants).

Blog post

We published blog posts about Wikistories in Indonesian.

  1. Wikistories: A new way to share the knowledge
  2. Wikistories: A new visual content format in Indonesian Wikipedia
  3. Wikistories project updates

Stories created

There are 357 stories created by the community members from July–December, 2022. Below is the top three contributors.

  1. Yasanto Lase: 22 stories created
  2. Aliyya talida: 17 stories created
  3. Nafisathallah: 16 stories created
GLAM Inuka team partnered with Wikimedia Indonesia to introduce Wikistories to several GLAM institutions and GLAM communities in four cities, namely Medan, Yogyakarta, Makassar, and Banjarmasin. The choice of cities was based on the locations of GLAM entities that WMID have partnered with and also new cities to visit as part of engaging new GLAM institutions. Wikistories was also socialized online via Zoom and YouTube “Bincang GLAM” livestream to reach more entities which cannot be visited in person. More than 50 people participated in all these outreach activities and 400+ new Wikistories have been created.


GLAM Competition

A Wikistories contest for GLAM was held as a way to enrich Wikistories on the topic of GLAM institutions in Indonesia. 386 stories were created by GLAM competition participants; below are the top 3 contributors:

  1. Triwahyuni.o: 195 stories created.
  2. Hernawanwan : 105 stories created.
  3. Faa.story : 54 stories created.


Open GLAM Conference

The introduction ended at the Indonesia Open GLAM Conference 2022, which was held over two days in November.

ADOPTION (Jan 2023 to date)
Policies & Guidelines On April 6, 2023, the voting for Wikistories for Wikipedia Editorial policy kicked off; with 11 votes agreeing with the proposed policy to be implemented.
Moderation features Inuka team reviewed the feedback provided by the community members on Indonesian wiki and began the definition and development of Wikistories editorial moderation features as proposed by the community.

The work is currently in progress and anticipate release by End of June, 2023.

Share feature Part of the community feedback received included the addition of a Share feature that allows wikistories to be shareable for readers to consume.

Community conversations and co-creation begin on the 20th May, 2023 which will guide the scoping and development.

RETENTION
Community Inuka team will be partnering with Wikimedia Indonesia affiliate to re-engage the community members through various online and offline meet ups starting end of May, 2023. These activities will be focused on shedding light to all enhancements and capabilities added between April-June e.g. Moderation features, Share functionality, Improved text selection etc.

There will be a wikistories campaign at the end of these engagements to commemorate Indonesia’s Independence Day. After these set of activities, evaluations through surveys and analytics to determine the impact on engagement and retention with the tool.

Metrics

July,22 - June,23 Notes
Q1 Q2 Q3 Q4
Contributions(story creations) 431 428 32 - Next fiscal year focus is on organic adoption and retention of the tool by editors through various re-engagement activities with the idwiki community.
Contributors(new editors) 146 57 18 -
Consumption(story reads & shares) feature is still in beta Once the Share feature is released, consumption metrics will be available
Readers(anon & return readers)

Product Feedback

Summary of the feedback received across various channels
Wikistories

Talkpage

  • Feature Improvements;
    • image and text formatting
    • image availability, selection, and contributions
    • mobile experience
    • story builder experience
    • attribution
  • Deploying to new wikis;
Out of Beta RFC

Feedback

  • Editorial guidelines and Policies for Wikistories;
    • application of neutrality and trusted sources
    • vandalism by anonymous
    • deletion proposals
    • outdated/irrelevant information
  • Feature Improvements;
    • support for audio, video
    • add the "Like" feature
  • Separate Project;
    • Have the feature developed as a separate project.
Early Adopters

Survey Feedback

  • Editorial guidelines and Policies for Wikistories;
    • Gather feedback from the community around administrative burdens that may accompany Wikistories.
  • Feature Improvements;
    • Improve and prioritise development of image editing options.
    • Include references/footnotes as a feature of Wikistories.
    • Provide the option to upload new images when creating a Wikistory.
    • Find ways to improve the process of finding and selecting images.
    • Prioritise the ‘out of beta’ discussion in the community.
    • Improve and prioritise development of more text editing options.
    • Help Wikistory creators see the impact of their work on readers.
    • Provide easy share options
    • Continue to improve both feature depth and breadth until greater parity is achieved with similar features on other platforms.
Early Adopters

Research Feedback

  • Editorial guidelines and Policies for Wikistories;
    • Administrative impacts of stories
  • Feature Improvements;
    • Image availability, selection, and contributions
    • Image and text formatting
    • Saving story drafts
    • Sharing stories and understanding impact
    • Authorship, attribution, and ownership
    • Story personalization
    • Knowing what a ‘good’ story looks like
    • Additional media types
    • Collaboration and the relationship between stories and articles

Community Conversations

Please visit the Office hours page

Lessons Learnt

Contributions & Editorial journey:
  1. Story creation process: through the partnership with Paperclip, we aimed to better understand how:
    • Long-form, encyclopaedic content can be made bite-sized i.e. curation
    • Repurposing content can happen with proper attribution.
    • Content sourced and curated from WP will be perceived by readers.

This particular case study showed us that:

  • Curating from multiple article sources takes time and effort to dig deep and put together a compelling storyline; in comparison to single sourcing from 1 article. Curation is not heavy in the single-sourced thread (Indian roller) vs the multiple-sourced thread (Football unheard series).
  • Storytelling can take a text-driven approach with images being used to complement the narrative.
  • Stories that were relatable to readers received better engagement levels on Twitter.
Consumption & Readership journey:

More details coming soon

FAQ

Please visit FAQ page

Status updates

April to June 2023

April 2023

  1. Product Improvements:
  2. Community Engagements:

January to March 2023

March 2023

  1. Product Improvements:
  2. Community Engagements:

February 2023

  1. Product Improvement:
  2. Community Engagements:
    • The Indonesian Wikipedia community members have started discussions on the draft Wikistories Policies and guidelines; the Feedback is beginning to guide improvements around the editorial practices.

January 2023

  1. Product Improvements:
  2. Community Engagements:
    • The Inuka team has started to prioritize the Policy & Guidelines work based on feedback from the Out of Beta RFC, Mediawiki talkpage and office hours sessions.
    • As the facilitator of the Wikistories editorial policy draft, the product ambassador announced plans to start the policy draft discussions on 14th February and posted a call for volunteers to join the Wikistories policy collaborative work.
    • The Inuka team had a co-creation session on 28th January with 5 Wikimedia Indonesian community members on a possible text-first workflow for Wikistories to get the communities' initial feedback on the proposed workflow design and for further explorations.

October to December 2022

December 2022

  1. Product Improvements:
  2. Qualitative Research:
  3. Partnerships:

November 2022

  1. Product Improvements:
  2. Community Engagements:
    • After organizing offline workshops in 5 cities in Indonesia: Jakarta, Yogyakarta, Denpasar, Bandung, and Padang, Wikimedia Indonesia held an online workshop on November 4th 2022 via Zoom with 10 participants attending.
    • Indonesian OpenGLAM Conference happened on November 5-6th 2022 with 28 people from GLAM institutions from Indonesia.
    • The Inuka team shared  their plans after the voting result on enabling the Wikistories tool permanently in Indonesian Wikipedia. One of the plans is to expose created stories to anonymous users and retain the story creations and editing to beta.
  3. Qualitative Research:
    • Completed Wikistories moderated research with readers, contributors and creators to better understand users' experience when interacting with the Wikistories tool.; FloLab (the research firm) will be sharing the final report soon.  
  4. Partnerships:
    • The Inuka team announced a collaboration between Paperclip and WMF (Inuka team) to help us understand how short stories can be curated from long-form Wikipedia articles and images from Commons; as we improve the experience for the Wikistories tool. Starting December, Paperclip team will be creating 4 stories that have an interesting blend of football and documented history, all sourced entirely from knowledge available on Wikimedia projects. Attribution for the Wikipedia articles and media used in these stories will be cited as per current Wikimedia policies and Brand guidelines.

October 2022

  1. Product Improvements:
    • T318627 Background glitch when opening Story Viewer
    • T308255 Have a way to provide feedback about Wikistories in the StoryBuilder and/or StoryViewer
    • T310038 Improve Wikistories text display for readers and creators
  2. Community Engagements:
    • Concluded the Wikistories GLAM competition in Indonesia with 386 stories created and 900+ photos added to Commons by participants.
    • The 5th Wikistories Community offline campaign in Indonesia held in Denpasar on the 8th of October.
    • The opinion request and voting to enable Wikistories permanently in Indonesian Wikipedia has been concluded; there were:
      1. 7 votes to enable it
      2. 8 votes to hold-on on the enablement
    • The Inuka team has announced their plans to delay permanently enabling the Wikistories tool in Indonesian Wikipedia based on the voting outcome. At the same time, they will continue to improve the tool and consider enabling it as a beta feature in other Wikis interested in it.
    • Engaged with the Wikicommons community on talk pages and through office hours to get feedback on our proposal to have Wikistories workflow in Commons.
  3. Qualitative Research:
    • Commenced a Wikistories Moderated Usability Testing & In-depth Interviews in Indonesia.
    • A summary of all the Wikistories Early Adopters Survey Feedback have been published here; this feedback was used to guide all the initial product improvements before user interviews commenced.

July to September 2022

September 2022

  1. Product Development:
  2. Community Engagements:
    • The 3rd Wikistories Community offline campaign in Indonesia was held in Padang on the 10th Sept.
    • The 4th Wikistories Community offline campaign took place in Jakarta on the 24th of September.
    • GLAM in Indonesia competition to increase cultural heritage content using the Wikistories tool commenced on 17th Sept till 8th October.
    • On 29th September: an Office hour was held with the Indonesian community to answer questions and further discuss enabling Wikistories on Indonesian Wikipedia.
    • The team is exploring “Wikistories on Commons” and is beginning the process of engaging with the community members; a documentation page in MediaWiki is available.

August 2022

  1. Product Development:
  2. Community Engagements:
    • Several GLAM campaigns with Indonesian partners ran from July with the last one happening 25-27th August.
    • The 2nd Community offline campaign in Indonesia happened on the 27th August with a feedback survey administered after the event.
    • Informed the Indonesian Wikipedia community of our proposal to enable Wikistories tool permanently in Indonesian Wikipedia.

July 2022

  1. Product Development:
    • Several bugs and fixes were done after the June 30th launch; others are currently in progress.
    • Suggestions of product improvements received on the talk page.
  2. Community Engagements:
    • Kicked off community campaigns in collaboration with Wikimedia Indonesia.1st Wikistories offline workshop happened on the 23rd July, 2022 in Yogyakarta.
    • Announcement on Diff (community blog) made on 25th July, 2022
    • Community communications in collaboration with Wikimedia Indonesia including announcement on Indonesian Wikipedia village pump, social media, mailing list, community WhatsApp group and even their website where they published a blog announcing Wikistories release.

April to June 2022

June 2022

  • Wikistories pilot testing preparation in progress.

May 2022

April 2022

January to March 2022

March 2022
  • Minimum Viable Product (MVP) development still in progress:
  • Wikistories pilot testing preparation update:
    • Pilot Wiki finalised to be the Indonesia Wikipedia.
      • Wikistories team is collaborating with the Wikimedia Indonesia affiliate for a pilot testing of Wikistories through a community-based campaign. Wikimedia Indonesia will also be working with the Wikistories team to run a professional Development Event for GLAM institutions in Indonesia.
    • Planning of a community-based campaign that will use the Wikistories tool to create content in progress
February 2022
  • Minimum Viable Product (MVP) development progress update:
    • MVP requirements scope on editors' experiences finalized. The scope includes but not limited to:
      • Wikistories discovery
      • Editor onboarding
      • Story builder
      • Editing a Wikistory (text and image)
      • Language support
      • Content moderation
    • Wikistories MediaWiki extension development in progress
    • Content consumption evaluation strategy for measuring key metrics in Wikistories during the pilot testing in progress.
January 2022
  • Design research for Wikistories Indonesia project: Report completed
  • Design research for Wikistories Africa project: Report completed
  • Wikistories Minimum Viable Product (MVP) development in progress

October to December 2021

December 2021
  • Design research progress:
    • Sessions for the Wikistories Indonesia project 100% complete.
    • Sessions for the Wikistories Africa completed, 96 total research sessions.
    • Wikistories Prototype version (1.1) ready for the second round of the research session (Indonesia project)
    • Sessions for the Wikistories Indonesia project are 50% complete. The team is reviewing data so far and coordinating for the second half of sessions with updated prototypes and concepts.
    • 82 of 96 total research sessions for the Wikistories Africa project are complete. The team continues to review fieldwork updates, with analysis and reporting starting next.
  • Started developing the Wikistories Prototype update version(1.1). The update is based on feedback from prototype testing sessions which will focus on but not limited to:
November 2021
  • Completed the development of the Wikistories Prototype (version 1.0)
  • Started the Wikistories prototype testing sessions with the Wikimedia Indonesian Community using the first version of the Prototype
  • Had consultations with experts - WikiCommons curators and the Communications Committee.
October 2021
  • Continue with the Wikistories Prototype development
  • Prepared for the Wikistories prototype testing sessions with the Wikimedia Indonesian Community
  • Planned consultation with experts - WikiCommons curators

July to September 2021

From July to September 2021, the Inuka team plans to do the following for the Wikistories project:

  • Continue exploration of the Wikistories concept
  • Talk to experts - within and outside the Wikimedia Movement
  • Formulate workflows and prototypes for research and feedback
  • Finalize the concept for the first phase of this tool