Red Hat OpenShift Dedicated frequently asked questions

Each Red Hat OpenShift Dedicated cluster comes with a managed control plane (master and infrastructure nodes), application nodes, installation and management by our 24x7 Red Hat site reliability engineering (SRE) team, premium Red Hat support, and cluster services such as logging, metrics, monitoring, notifications portal, and cluster portal.

Watch an interactive demonstration of OpenShift Dedicated on Google Cloud Marketplace.

Red Hat OpenShift Dedicated addresses security and compliance needs comprehensively with industry-specific standards and regulations such as HIPAA, ISO 27001, ISO 27017, ISO 27018, PCI DSS, SOC 2 Type 2, and SOC 3.

There are two models available for OpenShift Dedicated purchased directly through Red Hat. In the Standard pricing model, Red Hat manages payment and support with the cloud infrastructure vendor. The customer will only need to interact with Red Hat. In the Customer Cloud Subscription (CCS) model, a customer will pay the cloud infrastructure vendor directly for components and usage.

However, if you purchase OpenShift Dedicated through the Google Cloud Marketplace, you will receive a single invoice for both the OpenShift license and Google Cloud infrastructure for streamlined billing. 

Yes, you can purchase OpenShift Dedicated through Google Cloud Marketplace and leverage your committed use discount (CUD) with Google Platform Cloud. OpenShift Dedicated on Google Cloud Marketplace will be counted as a 100% decrement of your organization’s existing Google Cloud CUD.

Red Hat OpenShift Service on AWS (ROSA) is a fully managed implementation of OpenShift Container Platform deployed and operated on AWS, jointly managed and supported by both Red Hat and AWS. This option is purchased directly through the AWS console and offers pay-as-you-go, single-vendor invoicing. It's best for organizations that want close integration to AWS services, joint support, and a single bill.

Learn more about ROSA

Red Hat OpenShift Dedicated is a service hosted and fully-managed by Red Hat that offers clusters in a virtual private cloud on Amazon Web Services or Google Cloud Platform. It is completely managed and supported by Red Hat, and includes a guaranteed service-level agreement (SLA). It may be best for organizations that already have a Red Hat footprint and are interested in a fully managed service from Red Hat deployed on AWS and GCP.

Learn more about OpenShift Dedicated 

Red Hat® OpenShift® Dedicated is a managed Red Hat OpenShift offering hosted on Amazon Web Services (AWS) and Google Cloud Platform. This turnkey application platform automates the deployment and management of Red Hat OpenShift clusters, so your organization can build, deploy and scale applications quickly and focus on your business, not managing infrastructure. Red Hat OpenShift Dedicated is managed by Red Hat Operations, providing increased security and years of operational experience working with Red Hat OpenShift in both development and production. Red Hat OpenShift Dedicated also comes with award-winning 24x7 Red Hat Premium Support.

Refer to the OpenShift Dedicated Life Cycle policy document for details on supported versions.

Red Hat OpenShift Dedicated uses the same code base as Red Hat OpenShift Container Platform, but is hosted in the public cloud and managed by Red Hat. A Red Hat OpenShift Container Platform subscription entitles you to host and manage the software on your own infrastructure.

Red Hat OpenShift Dedicated runs on shared hardware on AWS and Google Cloud. Each Red Hat OpenShift Dedicated cluster is single-tenant (dedicated to a single customer).

Red Hat OpenShift Dedicated is available for purchase in all countries where Red Hat does business.

A trial of Red Hat OpenShift Dedicated running on a customer-owned AWS or GCP account may be requested through your Red Hat sales team.

A customer can choose either a Single-AZ or Multi-AZ (stretch) deployment for each Red Hat OpenShift Dedicated cluster. In addition, customers can choose from standard, memory-optimized, or compute-optimized application nodes. Cluster availability region, cluster id, VPC peering/VPN configuration, and user authentication integration are also customizable.

Yes, our customer enablement team will work with you during the provisioning process to integrate your Red Hat OpenShift Dedicated instance with your existing authentication system.

OpenID Connect, Google OAuth, GitHub OAuth, GitLab OAuth, and LDAP.

No. In order to maintain our ability to provide seamless updates to your clusters, only Red Hat Enterprise Linux CoreOS (RHCOS) workers are supported by Red Hat OpenShift Dedicated.

For information on upgrades, maintenance, and supported versions, see the documentation.

All AWS regions are available except China and GovCloud. Multi-AZ clusters can only be deployed in AWS regions with 3+ availability zones. All Google Cloud regions are available. For a list of supported regions for OpenShift Dedicated, see the documentation.

Red Hat Operations is responsible for provisioning, managing, and upgrading the Red Hat OpenShift platform as well as monitoring the core cluster infrastructure for availability. They are not responsible for managing the application lifecycle of applications that run on the platform. Review the full overview of responsibilities here.

An administrative user has the ability to add/remove users and projects, manage project quotas, view cluster usage statistics, and change the default project template. Other changes to the cluster, such as updating authentication integration or VPN settings, can be requested via the support portal.

Updates to the platform will be managed by the operations team and customers will be notified in advance of any maintenance schedules for updates.

Red Hat will provide updates via email and Red Hat console service log.

Each OpenShift Dedicated cluster comes with a fully managed control plane (Control and Infrastructure nodes), application nodes, installation and management by Red Hat Site Reliability Engineers (SRE), premium Red Hat Support, and cluster services such as logging, metrics, monitoring, notifications portal, and a cluster portal. 

For managing your Google account for things like quota, IAM, and other GCP services you will still interact directly with Google Compute Cloud support staff. 

For information on upgrades, maintenance, and supported versions, see the documentation. 

The host operating systems and OpenShift software are updated through the general upgrade process.

Customers are able to select application, infrastructure, and audit log streams to be forwarded.

Not applicable to this offering. Node access is not enabled. Worker nodes are fully managed by the SRE team.

Red Hat OpenShift Dedicated supports Java, .NET Core, Node.js, PHP, Python, Ruby, and Perl. Jenkins is also available for CI/CD. Tomcat, with support for Java, is available via Red Hat JBoss Web Server. Supported Quickstart application templates are available for CakePHP, Dancer, Django, Node.js, and Ruby on Rails.

A number of JBoss Middleware Services are available as add-ons for Red Hat OpenShift Dedicated, including JBoss EAP, JBoss Web Server (included), JBoss A-MQ, JBoss BPM Suite Intelligent Process Server, JBoss BRMS Decision Server, JBoss Data Grid, JBoss Data Virtualization, JBoss Fuse Integration Services, and Red Hat Single Sign-On.

Red Hat OpenShift Dedicated currently supports MariaDB, MongoDB, MySQL, PostgreSQL, and Redis.

Yes, with available cluster-admin permissions there is no limitation on the images/containers or operators a user can utilize.