[go: nahoru, domu]
Jump to content

SurveyMonkey

From Wikipedia, the free encyclopedia

This is an old revision of this page, as edited by Moiikke (talk | contribs) at 13:31, 2 February 2022. The present address (URL) is a permanent link to this revision, which may differ significantly from the current revision.

Momentive
Type of businessPublic company
Available inDanish, German, English, Spanish, French, Korean, Italian, Dutch, Japanese, Norwegian, Portuguese, Russian, Finnish, Swedish, Mandarin Chinese, Turkish[1]
Traded asNasdaq: MNTV
Russell 2000 Index component
Founded1999; 25 years ago (1999)[2]
HeadquartersOne Curiosity Way,
San Mateo, CA 94403
United States
No. of locationsSan Mateo, Portland, Seattle, Dublin, Ottawa, London, Sydney[3]
Area servedWorldwide
Founder(s)Ryan Finley
Chris Finley
CEOZander Lurie, CEO[4]
Key peopleSerena Williams,[5] board of directors
David Ebersman, board of directors
Sheryl Sandberg, board of directors
Susan Decker, board of directors
Brad D. Smith, board of directors
IndustrySAAS / Online survey services
ProductsCloud-based experience management and survey software
RevenueIncrease US$233.5 million
URLwww.momentive.ai
RegistrationRequired for creating a survey
Users25,000,000
Written in.NET, Python

Momentive Inc. (formerly SurveyMonkey Inc.) is an experience management company that offers cloud-based software in brand insights, market insights, product experience, employee experience, customer experience, online survey development, and a suite of paid back-end programs.[6][7]

Along with a 200,000 square foot headquarter building in San Mateo, California, SurveyMonkey has offices in Portland, Seattle, Dublin, Ottawa, London, and Sydney.[8] As of 2020, SurveyMonkey employed around 1,220 people.[9]

On June 9, 2021, SurveyMonkey announced its rebrand to Momentive with the intent to better represent their business-to-business product suite. SurveyMonkey will continue to operate as a subsidiary survey platform.[10] The Momentive Inc. product portfolio includes Momentive, GetFeedback, and SurveyMonkey.[11]

In October 2021, Zendesk announced that it would acquire Momentive for $4.13 billion.[12]

History

Founding

SurveyMonkey was founded by Ryan Finley and Chris Finley in 1999. In 2009, Spectrum Equity and Bain Capital acquired a majority interest in the company.[13] The same year, Dave Goldberg joined SurveyMonkey as CEO.[14]

The company went public under the name SurveyMonkey (Nasdaq: SVMK) on September 25, 2018.[15]

Expansion

In 2010, the company received $100 million in debt financing from Bank of America Merrill Lynch and SunTrust Robinson Humphrey.[16] By 2013, SurveyMonkey raised $800 million in debt and equity valuing the company at $1.35 billion.[17] In September 2013, the company announced HIPAA-compliant features for premium subscription holders.[18]

In 2014, the company raised $250 million in equity financing from Google Capital (now CapitalG), Tiger Global Management, Baillie Gifford, T. Rowe Price and Morgan Stanley.[19]

Dave Goldberg died in May 2015, and Zander Lurie was named chairman of the board in July of the same year.[20][21]

On August 3, 2015, Bill Veghte replaced Goldberg as SurveyMonkey CEO. Veghte held top posts at HP and Microsoft.[22] Veghte left the role after fewer than 6 months due to strategic differences with investors and was replaced by Zander Lurie in January 2016.[23]

In 2017, the company rolled out "SurveyMonkey Genius" which estimates survey performance and makes actionable suggestions to increase survey effectiveness.[24] In August, the company launched "SurveyMonkey CX" which assists organizations in managing their customer experience programs.[25]

On September 26, 2018, SurveyMonkey (SVMK) made its debut on the NASDAQ Exchange.[26] The stock launched at $12 per share and rose 43% on the first day of trading.[27]

Emory University Goizueta Business School dean Erika James joined the SurveyMonkey board of directors in 2018, creating Gender Parity on the company's board.[28][29]

Acquisitions

The company has acquired three other survey tools: Precision Polling, Wufoo, and Zoomerang, as well as a 49.9 percent stake in the UK-based Clicktools.[30]

In August 2014, SurveyMonkey acquired Canadian company Fluidware, the creator of FluidSurveys.com and FluidReview.com.[31]

SurveyMonkey acquired TechValidate, a Canadian marketing content automation company in August 2015.[32]

By March 2019, SurveyMonkey acquired Usabilla, an Amsterdam-based website and app survey company, for $80 million in cash and stock.[33] That same year, SurveyMonkey acquired GetFeedback, a San Francisco-based customer experience management company, in August.[34]

Transition to Momentive and acquisition by Zendesk

On June 9, 2021, SurveyMonkey announced its rebrand as Momentive, a new entity that encompasses experience management and corporate insights solutions across a suite of products. Momentive includes SurveyMonkey, GetFeedback, and Momentive Insights.[35][36]

On October 28, 2021, Zendesk announced that it had agreed to acquire MomentiveAI for nearly $4 billion, in an all-stock deal.[12] Chief executive Mikkel Svane of Zendesk said of the acquisition, "We have a big overlap in customers. It's incredibly powerful. And we believe that it will create a whole new, richer picture of your customers," according to Reuters.[37]

See also

References

  1. ^ "SurveyMonkey: Free online survey software & questionnaire tool". Retrieved 24 July 2016.
  2. ^ Scott, Martin (27 August 2012). "Customer research easier in digital era". USA Today. Retrieved 20 February 2013.
  3. ^ "SurveyMonkey Office Locations". Retrieved 24 July 2016.
  4. ^ "Lurie Departs GoPro to Take CEO Job at SurveyMonkey". Recode. Retrieved 2016-01-13.
  5. ^ "Serena Williams on International Women's Day: 'We Must Band Together to Fight for What's Fair'". Fortune. Retrieved 29 March 2019.
  6. ^ Vanian, Jonathan (9 June 2021). "SurveyMonkey changes its name as it expands beyond surveys". Retrieved 25 June 2021.
  7. ^ Staff, Inc. (15 June 2021). "How to Use Online Tools for Customer Surveys". Retrieved 25 June 2021. {{cite web}}: |first= has generic name (help)
  8. ^ Boerner, Dean (15 March 2019). "Modern Workplaces: Inside SurveyMonkey's bananas office space in San Mateo". Retrieved 25 June 2021.
  9. ^ Craft (10 June 2021). "SurveyMonkey". Retrieved 25 June 2021.
  10. ^ Swant, Marty (9 June 2021). "SurveyMonkey Rebrands As Momentive To Fuel Its Growing Enterprise Business". Retrieved 25 June 2021.
  11. ^ Staff, Inc. (15 June 2021). "How to Use Online Tools for Customer Surveys". Retrieved 25 June 2021. {{cite web}}: |first= has generic name (help)
  12. ^ a b "Zendesk to Buy SurveyMonkey Parent Momentive Global". Bloomberg.com. 2021-10-28. Retrieved 2021-10-30.
  13. ^ Swant, Marty (9 June 2021). "SurveyMonkey Rebrands As Momentive To Fuel Its Growing Enterprise Business". Retrieved 25 June 2021.
  14. ^ Novet, Jordan (29 August 2018). "SurveyMonkey files to go public, lost $27 million on $121 million in sales in first half of 2018". Retrieved 25 June 2021.
  15. ^ Staff, Inc. (15 June 2021). "How to Use Online Tools for Customer Surveys". Retrieved 25 June 2021. {{cite web}}: |first= has generic name (help)
  16. ^ Equity, Spectrum (1 April 2009). "SurveyMonkey Receives Investment from Spectrum Equity". Retrieved 25 June 2021.
  17. ^ Lynley, Matthew (3 November 2010). "SurveyMonkey bucks the trend, picks up $100M in debt financing". Retrieved 25 June 2021.
  18. ^ Inc., Fortune (25 June 2021). "SurveyMonkey IPO". Retrieved 25 June 2021. {{cite web}}: |last= has generic name (help)
  19. ^ Konrad, Alex (18 November 2018). "SurveyMonkey Jumps Into Enterprise Market With New Product For Businesses". Retrieved 25 June 2021.
  20. ^ Novet, Jordan (29 August 2018). "SurveyMonkey files to go public, lost $27 million on $121 million in sales in first half of 2018". Retrieved 25 June 2021.
  21. ^ Lorenzetti, Laura (15 December 2014). "SurveyMonkey is worth $2 billion after new $250 million fundraising round". Retrieved 25 June 2021.
  22. ^ Hardy, Quentin (6 July 2015). "Sheryl Sandberg Joins SurveyMonkey's Board". Retrieved 25 June 2021.
  23. ^ Zhang, Maggie (7 July 2015). "HP's Bill Veghte Joins SurveyMonkey As New CEO". Retrieved 25 June 2021.
  24. ^ Live, Research (15 January 2016). "VEGHTE OUT AND LURIE IN AS SURVEYMONKEY CEO". Retrieved 25 June 2021.
  25. ^ Del Rowe, Sam (17 July 2017). "SurveyMonkey Announces People Powered Data Platform". Retrieved 25 June 2021.
  26. ^ Thompson, Bob (10 August 2017). "Can SurveyMonkey and Zoho Disrupt Enterprise Software?". Retrieved 25 June 2021.
  27. ^ Salinas, Sara (26 September 2018). "SurveyMonkey surges 42% in market debut, ends trading at $17 a share". Retrieved 25 June 2021.
  28. ^ Sonenshine, Jacob (26 September 2018). "Survey Monkey Pops 43% on IPO". Retrieved 25 June 2021.
  29. ^ Mohan, Pavithra (14 August 2018). "SurveyMonkey's board is now 50% women". Retrieved 25 June 2021.
  30. ^ Mandel, Eric (14 August 2018). "SurveyMonkey adds Emory Dean to Board of Directors". Retrieved 25 June 2021.
  31. ^ Crunch, Tech (11 January 2011). "SurveyMonkey Acquires A 49.9 Percent Stake In Clicktools". Retrieved 25 June 2021.
  32. ^ MacMillan, Douglas (5 August 2014). "SurveyMonkey Acquires Smaller Canadian Rival". Retrieved 25 June 2021.
  33. ^ King, Rachel (4 August 2015). "SurveyMonkey bulking up B2B platform with TechValidate". Retrieved 25 June 2021.
  34. ^ Miller, Ron (5 March 2019). "SurveyMonkey acquires web survey company Usabillla for $80M". Retrieved 25 June 2021.
  35. ^ Vanian, Jonathan (9 June 2021). "SurveyMonkey changes its name as it expands beyond surveys". Retrieved 25 June 2021.
  36. ^ Staff, Inc. (15 June 2021). "How to Use Online Tools for Customer Surveys". Retrieved 25 June 2021. {{cite web}}: |first= has generic name (help)
  37. ^ Hu, Krystal; Hussain, Noor Zainab (2021-10-28). "Software services firm Zendesk to buy SurveyMonkey parent for nearly $4 bln". Reuters. Retrieved 2021-10-30.
Retrieved from "https://en.wikipedia.org/w/index.php?title=SurveyMonkey&oldid=1069468590"