Zulily
Company type | Subsidiary |
---|---|
Industry | Internet, online retailing |
Founded | December 10, 2009[1] |
Founders | Darrell Cavens Mark Vadon |
Defunct | 2024 |
Fate | Bankruptcy liquidation |
Headquarters | , U.S. |
Area served | United States, Canada, United Kingdom, Ireland, Australia[2] |
Key people | Terry Boyle (CEO) Mark Vadon (Chairman)[3] |
Products | Children's and women's apparel, toys, infant gear and home decor[4][5] |
Services | Flash sale notifications |
Revenue | $366 million (August 5, 2016[2]) |
−$10.33 million (December 30, 2012[2]) | |
Website | zulily |
Zulily, LLC is a soon to be out of buisness American e-commerce company headquartered in Seattle, Washington. Its target audience is young mothers interested in brand-name goods for their children.[6] It holds no inventory, instead consolidating shipments of vendor-owned merchandise at its fulfillment centers, or drop shipping directly to customers.[7][8][9] Zulily offers different discounts each day.[10] In 2014, half of Zulily's orders came from mobile devices.[5] Sales generally last 72 hours.[11] that sells clothing, footwear, toys, infant gear and home products. In December 2023, Zulily laid off more than 800 employees, and announced a going out of business sale on December 9.[12]
History
Zulily was founded in 2009 by former Blue Nile executives Mark Vadon and Darrell Cavens[6] after Vadon's wife had become pregnant, and he was overwhelmed by the process of acquiring the supplies they had not been aware of needing. Zulily went live on January 27, 2010, with an initial focus on children's apparel. By the fourth quarter of 2010, Zulily was a cash-flow–positive business.[13]
When Zulily went public in November 2013, the company had 2.6 million active customers and $331 million in revenue.[13] Its initial public offering valued the company at $2.6 billion.[14]
In August 2015, Zulily was purchased by Liberty Interactive's QVC division for $2.4 billion.[15][16] In September 2017, Zulily launched a private label credit card.[17]
In May 2023, Qurate Retail announced the sale of Zulily to Regent, L.P.[18] The company's revenue had dropped significantly in 2022 and 2023, which was followed by three rounds of layoffs in the Seattle area.[19] Zulily listed its Belltown headquarters for sale and moved into a smaller space in Seattle's Pioneer Square in October 2023.[20] In early December, Zulily filed a notice of its intent to layoff 292 employees in Seattle following several lawsuits filed against the company and the departure of CEO Terry Boyle.[21][22] Zulily laid off another 547 employees at warehouses in Nevada and Ohio.[23] On December 9, the company announced a "going-out-of-business sale", which reporters interpreted as a sign that the company was preparing to close down entirely.[12][24]
Business model
In 2015, it decreased the number of flash sales, in response to some customers who were overwhelmed by the amount of merchandise from which to select.[25] Retaining customers is a challenge for it: "the flash-sale website is straining to hold on to customers and realizing it may have inundated shoppers with too many deals".[25] Although revenue was up 29% in the first quarter of 2015 compared to the prior year, that was less of a huge increase than the 52% shown for the last quarter of 2014 compared to one year earlier, leading the company to lower its estimate of anticipated revenues in 2015.[25]
Although the web site for the company says they hold no inventory, in 2015 they began to hold some merchandise in warehouses to shorten the time for delivery. The lack of inventory has caused quality control issues including defective merchandise, damaged merchandise, incorrect or incomplete products being sent to customers. The company will issue refunds for shipping paid on the damaged, defective or incorrect merchandise if it was the only item bought, or it will replace the item for free (emailing photos of the issue is helpful). The company is including some established brands in addition to the emerging brands on which it had completely relied.[25]
References
- ^ "zulily.com WHOIS, DNS, & Domain Info - DomainTools". WHOIS. Retrieved September 29, 2016.
- ^ a b c "Form S-1/A Amendment #4". Securities and Exchange Commission. November 13, 2013. Retrieved November 19, 2013.
- ^ "About Us: Our Team". zulily. Retrieved August 18, 2015.
- ^ "About Us". zulily. Archived from the original on January 15, 2013. Retrieved August 18, 2015.
- ^ a b Cook, John (November 4, 2014). "zulily posts revenue of $285 million, tops 4.5M active customers in Q3 as half of North American sales come from mobile". GeekWire. Retrieved November 20, 2014.
- ^ a b Parkhurst, Emily (August 28, 2015). "Behind the QVC deal: zulily leadership built decade-long relationship that led to $2.4B acquisition". Puget Sound Business Journal. Retrieved August 28, 2015.
- ^ Baljko, Jennifer (January 31, 2020). "How Zulily Optimizes its Supply Chain on Cost, Not Speed". Inbound Logistics. Thomas Publishing.
- ^ Frazie, Austin. "Sending Product to Zulily: How to Pack, Ship & Get Paid". Zulily Vendor Portal Help Center. Zulily. Retrieved March 27, 2022.
- ^ Frazie, Austin. "Drop Ship – FAQ". Zulily Vendor Portal Help Center. Zulily. Retrieved March 27, 2022.
- ^ "How zulily works". zulily. Retrieved July 25, 2015.
- ^ "zulily FAQ: How long do events last?". zulily. Retrieved August 18, 2015.
Most events last 72 hours—then they move along to make room for something new! Occasionally events will be extended.
- ^ a b Roberts, Paul (December 9, 2023). "After layoffs, once-hyped Seattle online retailer is shutting down". The Seattle Times. Retrieved December 8, 2023.
- ^ a b "The Billion-Dollar E-commerce Company You Know Nothing About". Fast Company. February 6, 2015. Retrieved August 23, 2017.
- ^ González, Ángel (February 21, 2014). "Zulily: Hot site for moms hits a moment of truth". The Seattle Times. Retrieved June 1, 2014.
- ^ Gottfried, Miriam (August 17, 2015). "zulily Is Lost Up the Amazon With Latest Deal". The Wall Street Journal. Retrieved August 18, 2015. (subscription required)
- ^ Vasan, Paula. "QVC owner to buy Zulily shopping site for $2.4 billion". CNET. Retrieved September 10, 2019.
- ^ "zulily Launches Private Label Credit Card - Retail TouchPoints". Retrieved October 12, 2017.
- ^ "Qurate Retail Announces Sale of Zulily to Regent". May 24, 2023. Retrieved May 24, 2023.
- ^ Fonseca, Camilo (August 4, 2023). "As Zulily shrinks, e-commerce firm puts Belltown HQ up for rent". The Seattle Times. Retrieved December 8, 2023.
- ^ Soper, Taylor (October 30, 2023). "Zulily moves into new Seattle office following ownership change and more layoffs". GeekWire. Retrieved December 8, 2023.
- ^ Soper, Taylor (December 7, 2023). "Zulily shutting down offices and laying off 292 employees in Seattle". GeekWire. Retrieved December 8, 2023.
- ^ Morgan, Rick (December 7, 2023). "Zulily closing Seattle operations, state filing shows". Puget Sound Business Journal. Retrieved December 8, 2023.
- ^ Roberts, Paul (December 8, 2023). "Seattle online retailer Zulily closing operations, cutting hundreds of jobs". The Seattle Times. Retrieved December 9, 2023.
- ^ Soper, Taylor (December 9, 2023). "As Zulily promotes 'going out of business sale,' longtime employees reflect on retailer's impact". GeekWire. Retrieved December 9, 2023.
- ^ a b c d Ng, Serena (May 5, 2015). "zulily Cuts Its Revenue Forecast". The Wall Street Journal. (subscription required)
External links
Media related to Zulily at Wikimedia Commons
- 2009 establishments in Washington (state)
- Companies based in Seattle
- American companies established in 2009
- Companies formerly listed on the Nasdaq
- Deal of the day services
- Online retailers of the United States
- Retail companies established in 2009
- Internet properties established in 2009
- 2013 initial public offerings
- 2015 mergers and acquisitions