thanks for getting started on this @ZmagoD! I think we'll definitely need to think about how to make this look nicer from a UI/UX perspective... might be worth taking a look at some other similar products (like Intercom) to see how they handle this

HI @reichert621 when working on this I found a TODO comment and I'm a bit confused how to approach this task now

Should we fire multiple queries or do a bulk update of selected items 🤔

My idea was to create an endpoint that will handle status changes for multiple conversations but I'm not sure if it is a good idea anymore 🤔

hey @ZmagoD sorry i missed this!

i would need to think about this a little bit more (it's currently a low priority 😓) -- but i think ideally we would do a "bulk update" to close them (i think this is how you were thinking?)

in the "bulk closing" case, we'll probably want to change the notification that pops up though... we definitely don't want to show a little notification toast for every single conversation that was closed!

Hey @reichert621 I'm really sorry but I can't continue to work on this at the moment so I will close this PR if someone else wants to pick up this task.