[go: nahoru, domu]

Boggs et al., 1982 - Google Patents

Automated Repair Service Bureau: Evolution

Boggs et al., 1982

Document ID
14672443303277514664
Author
Boggs P
Bowker M
Overstreet E
Vetter R
Publication year
Publication venue
The Bell System Technical Journal

External Links

Snippet

This paper describes the evolution of a family of integrated computer-based operations support systems, the Automated Repair Service Bureau (ARSB). The ARSB supports the maintenance of a telephone customer's service from the local switch to the subscriber's …
Continue reading at ieeexplore.ieee.org (other versions)

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/22—Supervisory, monitoring, management, i.e. operation, administration, maintenance or testing arrangements
    • H04M3/26—Supervisory, monitoring, management, i.e. operation, administration, maintenance or testing arrangements with means for applying test signals or for measuring
    • H04M3/28—Automatic routine testing ; Fault testing; Installation testing; Test methods, test equipment or test arrangements therefor
    • H04M3/30—Automatic routine testing ; Fault testing; Installation testing; Test methods, test equipment or test arrangements therefor for subscriber's lines, for the local loop
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/51—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing
    • H04M3/523—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing with call distribution or queueing
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/22—Supervisory, monitoring, management, i.e. operation, administration, maintenance or testing arrangements
    • H04M3/26—Supervisory, monitoring, management, i.e. operation, administration, maintenance or testing arrangements with means for applying test signals or for measuring
    • H04M3/28—Automatic routine testing ; Fault testing; Installation testing; Test methods, test equipment or test arrangements therefor
    • H04M3/32—Automatic routine testing ; Fault testing; Installation testing; Test methods, test equipment or test arrangements therefor for lines between exchanges
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/22—Supervisory, monitoring, management, i.e. operation, administration, maintenance or testing arrangements
    • H04M3/24—Supervisory, monitoring, management, i.e. operation, administration, maintenance or testing arrangements with provision for checking the normal operation
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/22—Supervisory, monitoring, management, i.e. operation, administration, maintenance or testing arrangements
    • H04M3/2254—Supervisory, monitoring, management, i.e. operation, administration, maintenance or testing arrangements in networks
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/487—Arrangements for providing information services, e.g. recorded voice services, time announcement
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/22—Supervisory, monitoring, management, i.e. operation, administration, maintenance or testing arrangements
    • H04M3/36—Statistical metering, e.g. recording occasions when traffic exceeds capacity of trunks
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2201/00—Electronic components, circuits, software, systems or apparatus used in telephone systems
    • H04M2201/40—Electronic components, circuits, software, systems or apparatus used in telephone systems using speech recognition
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/08—Indicating faults in circuits or apparatus
    • H04M3/085—Fault locating arrangements
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2201/00—Electronic components, circuits, software, systems or apparatus used in telephone systems
    • H04M2201/18—Comparators
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q3/00—Selecting arrangements
    • H04Q3/0016—Arrangements providing connection between exchanges
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M15/00—Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP

Similar Documents

Publication Publication Date Title
US5920846A (en) Method and system for processing a service request relating to installation, maintenance or repair of telecommunications services provided to a customer premises
US6845148B1 (en) Utilities module for proactive maintenance application
US4455455A (en) Internodal conference call administrator
US4464543A (en) Network control center call trace
US7567652B2 (en) Proactive maintenance application
US6771739B1 (en) Pressure alarms and reports system module for proactive maintenance application
US6788765B1 (en) Clear defective pairs module for proactive maintenance application
US7050547B1 (en) Digital loop carrier module for proactive maintenance application
US6614882B1 (en) Proact module for proactive maintenance application
US4456788A (en) Telecommunication trunk circuit reporter and advisor
EP0113349A1 (en) Automated data acquisition and analysis.
Boggs et al. Automated Repair Service Bureau: Evolution
US5450468A (en) Method of rapidly assessing damage to outside loop plant
WO2002045393A2 (en) Proactive maintenance application
JPH09321869A (en) Call information testing method and device therefor
Giunta et al. No. 4 ESS: Data/trunk administration and maintenance
Hunter The sources of innovation in New Jersey Bell switching services
US7660754B1 (en) Technician communications system with automated claims processing
Grover Foundations of business telecommunications management
Zografos et al. A methodological framework for evaluating on board computer technology in emergency dispatch operations
Crowley ISDN operations objectives and their implementation for loop maintenance
Prerau et al. TARGET expert systems for analysis and trouble resolution of remote telecommunications equipment
Morgen et al. The SLC 96 subscriber loop carrier system: Maintenance and operation
Dale et al. A Highly Distributed Mechanized Loop Testing System
Jindamaneereung The telephone network expansion: a feasibility study project