JP2001167392A - Vehicle dispatching system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a vehicle dispatching system capable of quickly coping with a mobile station from which a response signal to the dispatching instruction of a dispatching center has not come. SOLUTION: A dispatching request instruction control means 1101 detects the presence/absence of the response signal from the mobile station 3 to the dispatching request instruction from the dispatching center 1. The means 1101 also reports the presence/absence of the response signal and cancels the request for the dispatching request instruction. Further, the means 1101 displays the presence/absence of the response signal on a monitor 12.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a system for distributing vehicles such as taxis using wireless communication.

[0002]

2. Description of the Related Art Conventionally, in a vehicle dispatching system such as a taxi or the like using a radio, a dispatching center that manages dispatching requires an optimal dispatching instruction to a mobile station via a base station in order to increase dispatching efficiency of the entire system. It is carried out.

[0003]

In such a vehicle dispatching system, even if the mobile station does not send out a response signal to the instruction from the dispatching center and is in a non-distribution state, the dispatching center operates at the mobile station side. When the acknowledge switch is pressed, the mobile station is in a standby state until a response signal transmitted from the mobile station is received. Therefore, there is a possibility that a problem may occur that the mobile station is left unassigned for a long time.

Further, in order to solve this problem, the dispatcher who issues dispatch instructions at the dispatch center waits until receiving a response signal from the mobile station, and focuses on one dispatch task. Thus, there has been a problem that the overall dispatch efficiency is reduced.

It is an object of the present invention to provide a vehicle dispatching system capable of promptly responding to a mobile station that does not receive a response signal to a dispatching instruction from a dispatching center.

[0006]

In order to achieve the above object, according to the present invention, a dispatch instruction station transmits a dispatch instruction request signal indicating a dispatch instruction request via a base station to a mobile station. In the vehicle dispatching system, the dispatch instruction station detects a response signal transmitted from the mobile station and accepts a dispatch instruction request signal, and the detection means cannot detect the response signal within a predetermined time. And a notifying unit for notifying that the response signal cannot be detected.

[0007] In the vehicle dispatching system configured as in claim 1, when the dispatching operator of the dispatching center of the vehicle dispatching system performs a plurality of dispatching tasks at the same time, it is determined that there is no response to the dispatching request. Will be able to do it.

In order to achieve the above object, the invention according to claim 2 is characterized in that the dispatching instruction station includes a canceling means for canceling a request for dispatching instruction when the detecting means does not detect the response signal within a predetermined time. The vehicle dispatch system according to claim 1, further comprising:

In the vehicle dispatch system configured as in claim 2, when the dispatch operator of the dispatch center of the vehicle dispatch system performs a plurality of dispatch operations at the same time, the dispatch is not completed. It will be possible to cancel the dispatch of the vehicle.

According to a third aspect of the present invention, in order to achieve the above object, the dispatching instruction station informs that the vehicle is to be redistributed if the detecting means does not detect the response signal within a predetermined time. The vehicle dispatch system according to claim 1, further comprising:

In the vehicle dispatching system constructed as in claim 3, when the dispatching operator of the dispatching center of the vehicle dispatching system performs a plurality of dispatching tasks at the same time, it is possible to grasp the mobile station to be re-assigned. become.

In order to achieve the above object, the invention according to claim 4 is characterized in that the notification means is display means for displaying that a response signal from the mobile station cannot be detected. A vehicle dispatch system is provided.

[0013] In the vehicle dispatching system constructed as in claim 4, when the dispatching operator of the dispatching center of the vehicle dispatching system performs a plurality of dispatching tasks at the same time, a message indicating that there is no response to the dispatching request is displayed. Be able to grasp.

In order to achieve the above object, the invention according to claim 5 is characterized in that the notifying means is sound output means for outputting sound indicating that a response signal from the mobile station cannot be detected. A vehicle dispatch system as described in the above.

[0015] In the vehicle dispatching system constructed as claimed in claim 5, when the dispatching operator of the dispatching center of the vehicle dispatching system performs a plurality of dispatching tasks at the same time, a message indicating that there is no response to the dispatching request is spoken. Be able to grasp.

[0016]

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS An embodiment of a vehicle dispatch system according to the present invention will be described below with reference to the drawings.

FIG. 1 is a configuration diagram of a vehicle dispatch system according to an embodiment of the present invention.

The vehicle dispatch system of the present invention comprises a dispatch center 1, a base station 2, and a mobile station 3.

The dispatch center 1 is composed of a PC 11 for issuing a dispatch instruction to the mobile station 3 via the base station 2 and a monitor 12 for displaying the dispatch status of the mobile station 3.

The base station 2 is a relay station that instructs the mobile station 3 via a radio signal to request a dispatch instruction from the dispatch center 1.

The mobile station 3 usually has a plurality of stations (3a, 3b... 3x in this embodiment).
, A dispatch instruction is given according to an instruction from the dispatch center. The mobile station 3 here refers to a vehicle such as a taxi equipped with a wireless device.

Next, the mobile station 3 will be described with reference to FIG. Here, the configuration of the mobile station 3a will be described as an example, but the same applies to the other mobile stations 3b to 3x.

The mobile station 3a communicates with the base station 2 via a radio line.
And a mobile station radio 302 for processing a radio signal transmitted and received via the radio antenna 301, and an input means for responding to a dispatch instruction request from the dispatch center 1. A certain response key 303
At least. Various changes are possible for other configurations.

When the mobile station 3a receives a dispatch instruction from the dispatch center 1 via the base station 2, the operator of the mobile station, such as a taxi driver, responds to the dispatch instruction with the response key 303. I will give instructions.

Next, the dispatch center 1 will be described with reference to FIG.

The dispatch center 1 includes at least the PC 11 and the monitor 12 as described above.
Reference numeral 11 denotes a dispatch request instruction control means 11 as shown in FIG.
01.

The dispatch request instruction control means 1101 detects the presence or absence of a response signal of the mobile station 3 to the dispatch request instruction from the dispatch center 1 as shown in FIG. The dispatch request instruction control unit 1101 notifies the presence or absence of a response signal and cancels the dispatch request instruction request. The vehicle allocation request instruction control means 1101 displays on the monitor 12 whether or not there is a response signal. Thus, the vehicle allocation request instruction control means 1
101 performs various controls for the dispatch request transmitted from the dispatch center 1 to the mobile station 3.

The operation of the dispatch request instruction control means 1101 when the dispatch center 1 issues a dispatch instruction and there is no response from the mobile station 3 to the dispatch instruction request will be described with reference to the flowchart of FIG.

First, a dispatch instruction request signal is transmitted to the mobile station 3 which issues a dispatch instruction request via the base station 2 by an operation of the operator of the dispatch center 1 (step 40).
1).

This dispatch instruction request signal is transmitted by, for example, a time division multiple access (Ti
me Division Multiple Access
This is set as a control signal in a wireless communication protocol represented by the ss (abbreviation, TDMA) method or the like and transmitted.

The mobile station 3 analyzes the dispatch instruction request signal included in the control signal, and recognizes the dispatch instruction request from the dispatch center 1.

The mobile station 3 that has received the dispatch instruction request signal transmitted by the dispatch center 1 detects whether or not it has received a response signal to the dispatch instruction request signal (step 40).
2).

This response signal is also used in the TDM described above.
This is set as a control signal in a wireless communication protocol typified by the A system and transmitted.

If the response signal is received in step 402, it indicates that the mobile station 3 has been able to respond to the dispatch request, and the dispatch instruction is completed here (step 403).

If no response signal is received in step 402, it indicates that the mobile station 3 cannot respond to the vehicle allocation request, and waits for the reception of the response signal for a predetermined period of time (step 402). 404) If the response signal from the mobile station 3 cannot be received within a predetermined time, a notification is made by a notification sound (step 405), and further, the reception of the response signal from the mobile station 3 is waited for a predetermined time (step 406). ).

If the response signal from the mobile station 3 is not received in step 406, the dispatch center sends a dispatch instruction cancel signal for canceling the dispatch instruction to the mobile station 3 which has transmitted the dispatch instruction request signal to the base station. 2 (step 407).

This dispatch instruction cancel signal is also transmitted by being set to a control signal in a wireless communication protocol represented by the above-described TDMA system or the like.

Further, a message to that effect is displayed on the monitor 12 to inform the dispatch center operator of the need to redistribute the vehicle (step 408).

The mobile station 3 may have a configuration as shown in FIG. That is, the mobile station 3 may have a configuration including the GPS antenna 304 and the GPS receiver 305 in addition to the configuration requirements illustrated in FIG.

The mobile station 3 having the configuration shown in FIG.
LOCAL POSITING SYSTEM), and the position of the own station can be measured. The mobile station 3 having the configuration shown in FIG. 5 can notify the dispatching center 1 of the location information of the own station grasped by using the GPS via the base station 2.

The monitor 12 described in step 408 in the vehicle dispatch system including the mobile station 3 corresponding to the GPS.
The example shown in FIG. 6 can be considered as shown in FIG.

In the example shown in FIG. 6, the location information measured by each mobile station 3 using GPS is sent to the dispatch center 1 via the base station 2, and the dispatch center 1 is notified from each mobile station. Based on the position information, the location where each mobile station 3 is currently located is shown on a map displayed on the monitor 12.

The dispatch center 1 is the mobile station 3 "07
Although the dispatch request signal was transmitted to the "vehicle No. 7", but the response signal from "the car 07" was not received within a certain period of time, the monitor 12 informs the user that "there is no response to the no. And prompts the dispatch center 1 to re-allocate the vehicle to the operator.

As described above, according to the present embodiment,
When the dispatching operator of the dispatching center 1 of the vehicle dispatching system is simultaneously dispatching tasks to a plurality of mobile stations 3, it is possible to identify the mobile station 3 that has no response to the dispatch request, and eliminate dispatching omissions. An effect is obtained that it is possible to perform a reliable dispatching operation.

Further, if there is no response signal from the mobile station that has made a dispatch request within a certain period of time, the dispatch can be automatically canceled even if the dispatch has not been completed. .

Further, if there is no response signal from the mobile station that has made a dispatch request within a predetermined time, the operator is notified of this fact, so that the operator of the dispatch center 1 can grasp the mobile station to be redistributed. The effect is obtained.

In this embodiment, the monitor 12
However, the present invention is not limited to this. For example, a speaker may be provided at the dispatch center 1 to issue a warning by voice.

The radio communication system between the base station and the mobile station according to the present invention is not limited to the TDMA system described above.
quency Division Multiple
Access, abbreviated as FDMA, or code division multiple access (Code Division Multiple Access)
(IP Access, abbreviated name, CDMA) system, and the system is not limited.

The dispatch request signal, dispatch cancel signal, and response signal transmitted by the mobile station 3 transmitted by the dispatch center 1 are not limited to being included in the control signal of the wireless communication system, but are transmitted via a wireless line. What is necessary is just what is transmitted and received.

The dispatch center 1 is provided with a monitor 1 shown in FIG.
As shown in the display example 2, it does not simply indicate that there is no response to a dispatch instruction from one mobile station 3 but can also indicate that there is no response to a dispatch instruction from a plurality of mobile stations 3. It is.

Further, a plurality of base stations 2 connected to the dispatch center 1 may be present, and various other modifications which are not substantial of the present invention are possible.

[0052]

As described above, according to the present invention, there is no response to the dispatch request when the dispatch operator of the dispatch center of the vehicle dispatch system is simultaneously performing dispatch tasks to a plurality of mobile stations. It is possible to obtain the effect that the mobile station can be grasped, the dispatch is not leaked, and the dispatch operation can be performed reliably.

[Brief description of the drawings]

FIG. 1 is a configuration diagram of a vehicle dispatch system according to an embodiment.

FIG. 2 is a configuration diagram of a mobile station 3a according to the present embodiment.

FIG. 3 is a configuration diagram of a dispatch center 1 in the present embodiment.

FIG. 4 is an operation flowchart of a vehicle allocation request instruction control unit 1101 according to the present embodiment.

FIG. 5 is a display example of a monitor 12 according to the embodiment.

FIG. 6 is a configuration diagram of a mobile station 3a according to the present embodiment.

[Explanation of symbols]

1 ... dispatch center, 11 ... PC, 1101 ...
Vehicle allocation request instruction control means, 12 monitor, 2
Base station, 3, 3a, 3b, 3x ... mobile station

Continued on the front page F term (reference) 5H180 AA14 BB04 FF05 FF13 FF22 FF25 5K067 AA33 BB14 DD23 DD24 EE02 EE10 FF05 FF23 FF25 FF31

Claims (5)

[Claims] 1. A vehicle dispatch system in which a dispatch instruction station transmits a dispatch instruction request signal indicating a request for a dispatch instruction to a mobile station via a base station, wherein the dispatch instruction station transmits the mobile station, Detecting means for detecting a response signal for accepting a dispatch instruction request signal; and notifying means for notifying that the response signal cannot be detected if the detecting means cannot detect the response signal within a predetermined time. Vehicle dispatch system. 2. The vehicle according to claim 1, wherein the dispatching instruction station includes a canceling unit that cancels the dispatching request when the detecting unit does not detect the response signal within a predetermined time. Vehicle dispatch system. 3. The vehicle allocation instruction station according to claim 1, further comprising: a notification unit that notifies that the vehicle is to be redistributed when the detection unit does not detect the response signal within a predetermined time. Vehicle dispatch system. 4. The vehicle dispatch system according to claim 1, wherein the notifying means is a display means for displaying that a response signal from the mobile station cannot be detected. 5. The vehicle dispatch system according to claim 1, wherein the notifying unit is a voice output unit that outputs a voice indicating that a response signal from the mobile station cannot be detected.