JP2008305339A - Operation time measuring instrument and method, skill level determining device and method, and program - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a skill level measuring instrument which accurately measure the skill level of a user by eliminating a difference by an operation time by a difference in an initial state in an input operation. <P>SOLUTION: This operation time measuring instrument is provided with: an operation time measuring part 111 for measuring an operation time to each operation screen of a series of processing; an operation time history storage part 112 for storing a group or a series of operation screens and an operation time in a screen ID unit; a whole operation time calculating part 113 for omitting the first operation screen from a series of operation screens, accumulating operation times to the remaining operation screens to be an operation time to a series of operations; and a skill level determining part 114 for determining a skill level to a user operation from the operation time calculated by the whole operation time calculating part 113. <P>COPYRIGHT: (C)2009,JPO&INPIT

Description

  The present invention relates to an operation time measuring device and method, a proficiency level determining device and method, and a program, and more particularly, an operation time capable of detecting a change in operation time caused by a user getting used to the operation in a graphical user interface environment. The present invention relates to a measuring device and method, a proficiency level determining device and method for determining a proficiency level of a user's computer by using the operation time measuring device and method, and a program for defining such processing.

  In a computer typified by a personal computer (PC), a user instructs and executes various operations when using an application in the graphical user interface environment. Looking at each operation, the user instructs the operation using a mouse, keyboard, and various other input devices, and whether or not a preferred operation method is provided for him greatly affects how to use the device. give. Therefore, many applications tend to provide as many operation methods as possible to increase the degree of freedom of operation by the user.

  However, if the user is a beginner, an environment with a high degree of freedom of operation may cause confusion. Rather, it is better to narrow down and provide a method in which operation instructions can be reliably given although it takes a little time and effort, for example, a method in which operation instructions are completed by proceeding with an input operation according to a dialog-type guide. Next, an operation environment with a high degree of freedom is gradually provided according to the user's proficiency level, and the user makes full use of advanced operation methods such as keyboard shortcuts.

  However, in order to switch the provision of operation methods as described above or to provide new operation methods at the discretion of the system itself, the system must have mastered the current operating environment by automatically measuring the user's proficiency level. It is necessary to determine the process. As an effective method for measuring the proficiency level, there is a technique for determining the proficiency level by measuring the operation time of the user.

  For example, Patent Literature 1 and Patent Literature 2 describe an example of a proficiency level determination method focusing on conventional operation time. In the graphical user interface, the proficiency level determination method of Patent Document 1 is limited particularly to measurement of an operation time from when the system presents a menu until it is selected by a user operation. In this Patent Document 1, a determination method is adopted in which it is considered that the user has mastered the operation when the operation time is below a certain value.

  However, in the determination method of Patent Document 1, only a simple operation time from the menu presentation to the selection by the user is measured, and a plurality of inputs are performed on the dialog screen in an environment such as a graphical user interface of a PC. When an operation instruction is input, the total operation time is not measured.

  Patent Document 2 introduces a judgment formula called a skill index for judgment of the proficiency level. Here, the skill index refers to a time interval distribution between operations performed by the user, for example, a variance value of a time distribution between the timing of pressing a button with the mouse and the timing of pressing the next button. The skill index is compared with a predetermined value. If the skill index falls below that value, it is determined that the skill index is mastered. This allows the system to determine three skill levels.

However, since the determination method of Patent Document 2 targets operations in the smallest unit, it is effective when an input operation necessary for a process instruction considered by the user is completed with one operation. In an environment where instructions can be given by operation, correct determination cannot be made.
Japanese Patent Laid-Open No. 5-35432 (page 2-3) JP-A-8-55103 (page 3-4)

  In either case of Patent Documents 1 and 2, the input used by the user to start measurement without considering the initial state at the timing of starting the measurement of the measurement range of the target user operation time. There is a problem that the initial state of the input environment including the device affects the operation time. For example, consider a user operation that can instruct the system to complete the operation by pressing a button in a dialog screen in a graphical user interface environment employing a window system. In this environment, when the button to be operated is at coordinates (1500, 1000), the mouse pointer at the time of disclosure of the measurement of the operation time is at coordinates (0, 0), and at the coordinates (1400, 1100) Since the movement time is significantly different, the measured operation time is greatly affected. This travel time is a time that should not be included in determining whether the contents of the operation screen have been understood or used. Furthermore, for example, when a time for visually searching occurs when the mouse pointer is not in a place where the user can visually recognize, the time for searching for the pointer is also included. Such a difference in the initial state at the start of measurement affects the operation time of the user, and there is a problem that the accuracy of determining the proficiency level is lowered.

  Furthermore, even if the operation time is measured, there are various operation modes. For example, an operation is assumed in which characters are input into a form on one screen and then input is completed by pressing an OK button. In this case, when the operation as the measurement target is subdivided, there are a time from when the screen is displayed until the start of input to the input form, an input time, and a time until the OK button is pressed after the input is completed. The user makes an input for the time being, and after confirming visually, the user presses an OK button or makes corrections. Therefore, it is desirable to consider a series of operations as operation time. However, since the operation time of Patent Document 1 does not target such a series of operations, it is not known whether the user has become accustomed to the target operation screen.

  Another problem is that only the time from the menu presentation to the selection by the user is targeted. After the user selects from the menu, an information input screen for performing a process intended by the user is activated. Even if the user actually gets lost on the input screen or cancels the screen because it is not the target processing screen, the system determines that the user is familiar with the selected processing. That is, in order to determine actual proficiency, the time required for all information input on an operation screen such as an information input screen for processing selected by the user must be targeted.

  As described above, the prior art does not consider the influence that the initial state at the start of measurement, for example, the position of the mouse pointer at the start of operation differs for each measurement. For this reason, when measuring the operation time of the user on the operation screen, since the time that does not depend on the user's proficiency level for the operation is included, there is a problem that even if the proficiency level is the same, the measured value is different every time. .

  In the prior art, the operation time is measured without considering a scene where the user needs to perform a plurality of inputs, and the proficiency level is determined. Thus, there is also a problem that the actual proficiency level of the user with respect to the operation screen cannot be measured by measuring only the operation time in fine operation units.

  The present invention can measure the operation time that can determine the actual proficiency with higher accuracy by measuring the operation time of the user's input operation on the operation screen without being affected by the initial state of the input environment used by the user. Providing a possible operation time measuring device, method, and program, and using the operation time measuring device, method, and program, a proficiency determination device, method, and method capable of determining a user's proficiency with higher accuracy The purpose is to provide a program.

In order to achieve the above object, the present invention provides an operation time measuring apparatus for measuring an operation time of a user who performs an operation on an operation screen of a computer.
An operation time measuring means for measuring an operation time on each operation screen;
Operation time history storage means for storing operation times of operation screens included in a series of operation groups in association with each operation screen;
The operation time corresponding to the target operation screen excluding the operation screen affected by the initial state of the input environment from the operation screens included in the series of operation groups is totaled, and the operation time for the series of operation groups is An operation time measuring device comprising: an operation time calculating means for providing an operation time.

Further, the present invention provides an operation time measuring device for measuring an operation time of a user who performs an operation on an operation screen of a computer.
An operation time measuring means for measuring an operation time on each operation screen;
Operation time history storage means for storing operation times of operation screens included in a series of operation groups in association with each operation screen;
An operation time calculating means for calculating an operation time for an operation screen included in the series of operation groups;
For a specific user, a plurality of operation times for the operation screens included in the series of operation groups are compared with each other, and the rate of change from the operation time calculated up to the previous operation time calculated this time is within a predetermined range. And an operation time output means for determining that the user has reached a predetermined learning stage and outputting the current operation time or the operation time after this time. Provide a measuring device.

Furthermore, the present invention provides an operation time measuring method for measuring an operation time of a user who performs an operation on an operation screen of a computer inside the computer
An operation time measuring step for measuring operation time on each operation screen;
An operation time history storage step for storing operation times of operation screens included in a series of operation groups in association with each operation screen;
The operation time corresponding to the target operation screen excluding the operation screen affected by the initial state of the input environment from the operation screens included in the series of operation groups is totaled, and the operation time for the series of operation groups is An operation time measuring method comprising: an operation time calculating step.

Furthermore, the present invention provides an operation time measuring method for measuring an operation time of a user who performs an operation on an operation screen of a computer inside the computer.
An operation time measuring step for measuring operation time on each operation screen;
An operation time history storage step for storing operation times of operation screens included in a series of operation groups in association with each operation screen;
An operation time calculating step for calculating an operation time for an operation screen included in the series of operation groups;
For a specific user, the operation times for the operation screen multiple times are compared with each other, and when the change rate from the operation time calculated up to the previous time of the operation time calculated this time is within a predetermined range, An operation time measuring method comprising: an operation time output step of determining that a user has reached a predetermined learning stage and outputting the current operation time.

Furthermore, the present invention is a program for measuring the operation time of a user who performs an operation on an operation screen of a computer, inside the computer,
An operation time measuring step for measuring operation time on each operation screen;
An operation time history storage step for storing operation times of operation screens included in a series of operation groups in association with each operation screen;
The operation time corresponding to the target operation screen excluding the operation screen affected by the initial state of the input environment from the operation screens included in the series of operation groups is totaled, and the operation time for the series of operation groups is An operation time calculating step is provided.

Furthermore, the present invention is a program for measuring the operation time of a user who performs an operation on an operation screen of a computer, inside the computer,
An operation time measuring step for measuring operation time on each operation screen;
An operation time history storage step for storing operation times of operation screens included in a series of operation groups in association with each operation screen;
An operation time calculating step for calculating an operation time for an operation screen included in the series of operation groups;
For a specific user, the operation times of the operation screen are compared with each other, and when the rate of change from the operation time calculated up to the previous time of the operation time calculated this time is within a predetermined range, It is determined that the user has reached a predetermined learning stage, and an operation time output step for outputting the current operation time or the operation time after this time is executed.

  Furthermore, the present invention provides a proficiency level determination device, method, and program using the operation time measuring device, method, and program.

  According to the operation time measuring device, method, program, proficiency level determination device, method, and program of one aspect of the present invention, other operation screens other than the operation screen that is affected by the initial state of the operation time are evaluated. As the operation screen, the operation time of the user's operation on the target operation screen is measured as the operation time on a series of operation screens. It is done. In addition, since an average operation time that is not influenced by the initial state for the series of operations is obtained, it is easy to evaluate the operation time for the series of operations.

  According to the operation time measurement device, method, program, proficiency level determination device, method, and program of another aspect of the present invention, the operation time calculated after the change rate of the operation time falls within a predetermined range is output. Therefore, an operation time with high accuracy in determining the proficiency level of the user can be obtained.

  Hereinafter, embodiments of the present invention will be described in detail with reference to the drawings. FIG. 1 is a block diagram showing a proficiency level determination device including an operation time measuring device according to a first embodiment of the present invention. The proficiency level determination device includes a computer (central processing unit; processor; data processing device) 101 that operates under program control, an output unit 102, and an input unit 103.

  The output unit 102 outputs information to the user according to a command from the computer 101 through a device such as a display or a speaker. The input unit 103 transmits user input to the computer 101 through devices such as a keyboard, a mouse, a touch panel, and a microphone. In the computer 101, the application 104 operates by reading a program.

  The application 104 follows a command from the processing unit 105 that performs processing intended by the user, a UI management unit 106 that manages a user interface (UI) for handling information output and input information to the user, and the UI management unit 106. UI generation unit 107 that actually generates a UI and inputs / outputs information to / from the user, and an operation time that calculates an operation time with reference to an output time to the output unit 102 and an input time from the input unit 103 Measurement unit 111, operation time history storage unit 112 that stores the calculated operation time in units of operation screens output to output unit 102, and the operation time taken to execute a series of processes from the operation time for each operation screen. A total operation time calculation unit 113 to be calculated and a proficiency level determination unit 114 that determines a proficiency level based on the calculation result of the total operation time calculation unit 113 are configured.

  Among the applications 104, the operation time measurement unit 111, the operation time history storage unit 112, and the total operation time calculation unit 113 constitute the operation time measurement device of the present embodiment, and the operation time measurement configured by them. The device and the proficiency level determination unit 114 constitute the proficiency level determination device of the present embodiment.

  The UI management unit 106 determines how to generate a UI for inputting information for executing processing, and manages IDs of screens generated as a result. The UI management unit 106 refers to the determination result of the proficiency level determination unit 114 that determines the proficiency level of the user for the determination. The operation time measuring unit 111 measures the operation time on each operation screen from the screen output time instructed to be output from the UI generation unit 107 and the user input time, and further identifies an ID for identifying the operation screen in the UI management unit 106. The operation time history storage unit 112 is instructed to store the ID and the operation time in association with each other.

  The operation time history storage unit 112 stores the operation time for each ID received from the operation time measurement unit 111 as a history. At this time, a series of operation / processing instruction groups is stored so as to be grasped. The total operation time calculation unit 113 calculates the operation time as a group of a series of processes using the operation time on each operation screen from the operation time for each ID. The proficiency level determination unit 114 determines the user's proficiency level based on the operation time calculated by the total operation time calculation unit 113, and outputs the determination result to the UI management unit 106.

  FIG. 2 is a flowchart showing the processing of the proficiency level determination apparatus of FIG. With reference to FIG. 2, a method for determining a user's proficiency level based on an operation time when a user issues a new operation instruction in the process of using an application will be described. In this operation instruction, the UI management unit 106 instructs the UI generation unit 107 to generate one operation screen for operation / processing input, and tries to output it to the output unit 102. At this time, the UI management unit 106 transmits the ID of the operation screen to the operation time measurement unit 111 (step S11). Thereby, it is understood that the operation time measuring unit 111 only needs to measure the operation time on the next output screen.

  Next, time measurement from the time when the operation screen is output to the output unit 102 until the operation is completed is started (step S12). This operation screen is in the form of a dialog screen in the graphical user interface, for example, a screen indicated by reference numeral 201 in FIG. The UI management unit 106 manages the operation screen with “ID1”, for example.

  Next, the user has finished inputting the operation screen, and the user presses an instruction meaning “input completion” on the operation screen, for example, buttons such as “next”, “OK”, and “complete”. Then, the operation time measuring unit 111 completes the measurement using the elapsed time up to the instruction time as the operation time (step S13). The measured operation time is recorded in the operation time history storage unit together with an ID for specifying the operation screen (step S14). Next, before executing the process requested by the user, it is checked whether or not there is an operation screen that needs further input (step S15). In step S15, it is checked whether or not all operations necessary for processing execution have been completed. If there is a next screen, the UI management unit 106 notifies the operation time measuring unit 111 of the ID of the next operation screen. If there is a next screen, the process returns to step S12, and steps S12 to S15 are repeated. If there is no next screen, the process proceeds to step S16. If there is no next screen, you can tell that you don't have it, or you don't have to tell anything. If nothing is reported, the operation time measuring unit 111 does not start measurement even if the screen is output. Even when it is notified that there is no next screen, the operation time measurement unit 111 does not start measurement similarly.

  The operation time measuring unit 111 records the operation time in the operation time history storage unit 112 every time the operation time managed by one ID is determined. Thereby, the operation time for the operation screens 201, 202, 203, and 204 in FIG. 3 can be recorded in ID units. When a series of inputs is completed, an operation group 200 that regards the series of input processes as one group, and operations on the operation screens configured with IDs and operation times are stored in association with each other (step S16). As a result, a screen configuration required for one process, for example, an operation time required for a series of operations 201 to 204 in FIG. 3 can be calculated. The operation time history storage unit 112 records an input end date and time as a group and an ID group constituting the group. The date and time of recording may be the input start date and time.

  The total operation time calculation unit 113 calculates an operation time for proficiency level determination based on the operation time for each ID (step S17). In this operation time calculation, for example, in the entire operation time 300 in FIG. 4, the operation time 301 for ID1 is excluded, and the total operation time 302 to 304 for ID2 to ID4 is used as the total operation time for proficiency determination. In this way, by removing the first operation screen, that is, the operation screen of ID1 in FIG. 3, the variation in operation time due to the difference in the initial state of the input device at each operation start time can be eliminated. The proficiency level determination unit 114 determines the proficiency level of the user based on the total operation time calculated by the total operation time calculation unit 113 (step S18).

  FIG. 5 shows an input screen illustrating an initial state in the input process. As shown in the figure, in the monitor 401 which is an output unit, the mouse pointer 402 may exist at coordinates (0, 0) far away from the operation screen 403. In such a case, when the total operation time is measured from the operation time of the first ID1, the movement time for the user to move the mouse pointer 402 on the operation screen 403 before the input operation to the operation screen is also the total operation time. It will be included. For example, when inputting a character on the input form 404 on the operation screen 403, the user first moves the mouse pointer 402 over the input form 404, and executes the character input for the first time there. When the input form 404 is around the coordinates (850, 450), the operation time required for determining the user's proficiency at this stage is that the mouse pointer 402 is moved from the coordinates (0, 0) to the coordinates (850, 450). In addition to the time required to move, the time required for actual input, and the time required for the determination to press the button 406 indicating completion of input, and the initial coordinate (0, 0) of the mouse pointer 402 changes every time. Changes and affects the operation time.

  In this embodiment, the screen of ID1 is removed from the calculation target screen, and the total is performed from the operation time of ID2. At the start of input on the ID2 operation screen, the mouse pointer exists within a range where the button 406 indicating completion of input can be pressed on the ID1 screen, so that the movement time of the mouse pointer after ID2 can be regarded as substantially constant. . This effect is noticeable in a device such as a touch pad in a notebook computer, but also in a normal mouse. Therefore, when determining whether or not the user is a beginner, only the operation time useful for determining the proficiency level is obtained. Further, the total from the operation time of ID2 is not particularly inconvenient even in other input devices having such an effect, and the operation time that does not affect the initial state of the input environment can be measured.

  Furthermore, in the operation screen 403 in FIG. 5, when the order is not determined between the input to the input form 404 and the input to the selection button 405, it cannot be determined from which the user starts. Also for the user, if there is no necessity or custom in the order, it may be different every time. In this case, the time from the start of measurement to the start of input to the input form 404, the input time to the input form 404, the judgment time to select one of the options 405, and all inputs are finished. The change in the operation order can be ignored by adding the time until the input completion button 406 is pressed together to determine the operation time of the target operation screen.

  FIG. 6 is a block diagram of a computer system including an operation time measurement device and a proficiency level determination device according to the second embodiment of the present invention. The computer 101 includes a proficiency level determination device 108, a UI generation unit 107, a UI management unit 106, and a processing unit 105. The proficiency level determination device 108 includes an operation time measurement unit 111, an operation time history storage unit 112, an entire operation time calculation unit 113, and an operation time history analysis unit 115. The operation time history analysis unit 115 includes a function of the proficiency level determination unit 114 in FIG. 1 and a function of detecting that the user's proficiency level has reached a certain level.

  The operation time history analysis unit 115 receives the operation time on the operation screen of each ID from the operation time history storage unit 112, and simultaneously receives information on the operation time in a series of operations grouped from the total operation time calculation unit 113, The operation time is calculated in the same manner as in the first embodiment, and then it is determined that the user's proficiency level has reached a certain level, and then the proficiency level is determined based on the calculated operation time. Information on the proficiency level determined by the operation time history analysis unit 115 is transferred to the UI management unit 106 and used for determination such as a change in UI when the user issues a next input instruction.

  FIG. 7 is a flowchart showing the processing of the proficiency level determination device 108 of the system. Steps S11 to S17 in FIG. 7 are the same as steps S11 to S17 in the flowchart of FIG. 2, and the operation time of the operation performed by the user on each operation screen is measured and recorded by these steps. In step S19, an operation history for a series of operation screens is determined, and a user's proficiency level is determined based on an operation time for the series of operation screens and an operation time for each ID. If it is determined in step S19 that the user's proficiency level has reached a certain level, the user's proficiency level is determined and output based on the operation time calculated in step S17 (step S20). The UI management unit 106 selects an input screen based on the proficiency level. If it is determined in step S19 that the certain level of proficiency has not been reached, the process returns to step S11 and the processes in steps S11 to S19 are repeated.

  FIG. 8 shows a state in which the operation time of the proficiency level determination target varies depending on the user's input experience in a series of input processes. This series of input processes includes operation screens ID1 to ID4. In this series of input processes, the operation times of the user's k-th operation screens ID1 to ID4 are 311 to 314, respectively. Similarly, the operation times of the operation screens ID1 to ID4 for the (k + 1) th time are 321 to 324, respectively, and the operation times of the operation screens ID1 to ID4 for the (k + 2) th time are 331 to 334, respectively. Generally, each time the user performs the same operation, the proficiency level is improved. The operation time for each ID is 312, 322, 332, and the operation time is shortened in the case of the operation screen of ID2, which is a specific unit process.

  FIG. 9 shows changes in the total operation time used for proficiency level determination. In the example of FIG. 8, the total operation time used for the proficiency level determination excluding the operation of ID1 is shown for the k-th, k + 1-th, and k + 2-th input processes for the operation time of FIG.

  It is assumed that the proficiency level determination is performed after the completion of the k + 2th process. Here, the proficiency level determination is performed based on two types of calculated values. In the (k + 2) th time, the operation times of the operation screens ID1 to ID4 are 331 to 334. First, the total operation time of the (k + 2) operations 332, 333, and 334 in FIG. 9 used for determination in this embodiment is compared with the total operation time of the (k + 1) th operations 322, 323, and 324. If the change rate of the total operation time of this time from the previous total operation time is within the threshold value, it is considered that the total operation time is familiar.

  If the rate of change exceeds the threshold value, the user determines that the level of proficiency has not been reached at that time. For example, when the total time of 332, 333, and 334 is within a certain ratio compared to the total time of 322, 323, and 324, the proficiency level determination is determined as proficiency at that time, and is not within a certain range. In some cases, it may be determined that the proficiency has not been achieved. If it is determined that the user has mastered the total operation time, the process proceeds to the next determination process.

  In the next determination process, a change in operation time on the operation screen of each ID is observed. In the example of FIG. 9, the operation time on the operation screen of ID2 decreases substantially monotonically to 312 at the kth time, 322 at the k + 1th time, and 332 at the k + 2th time. Paying attention to the operation time in the operation screen ID2, look at the change in the variance of the operation time from the oldest sample stored in the operation time history storage unit, for example, the operation time from the first time, and keep it below a certain value The reached stage is determined to be proficiency on the operation screen of ID2. In addition, it may be determined as proficiency that the rate of change obtained by dividing the current operation time by the previous operation time is below a certain value. However, this constant value is set based on the change rate of the total operation time. For example, when the change rate of the total operation time is 0.9, the change rate of the operation time of each operation screen is set to 0.81 to 0.99 of 0.9 × 0.9 to 0.9 × 1.1. Range. In this case, if the change rate of the operation total time is 0.85, the change is 0.765 to 0.935, and the determination criterion can be changed based on the change rate of the operation total time.

  When it is determined that the user is familiar with the operation screen of ID2, the determination is repeated in order of ID3 and ID4. In any operation screen of any ID, the determination process is terminated when it is determined that the master has not reached proficiency. By performing the determination in this way, it is determined that a certain learning level has been reached in each of the entire operation time and the operation time of each screen, and an accurate determination of the learning level is facilitated. If it is determined that the proficiency level has reached a predetermined level, the proficiency level determined based on the previously determined operation time for the series of operations is output as the proficiency level for the user.

  Here, when the operation time history storage unit 112 can acquire the input information from the input unit including the difference depending on the input device, the information of the input device may be stored together in the operation time history storage unit 112. Absent. This makes it possible to determine the learning level with higher accuracy in the operation of the touch pad or the mouse.

  In the second embodiment, all the operation processes on the operation screen of ID1 are excluded. However, in the operation screen, for example, which of the following may affect the operation time because the mouse pointer may be in a different position every time. This is only the time required to input one item. Therefore, the operation time of the operation screen of ID1 is subdivided and the operation time of the operation screen of ID1 is the total operation time as long as the time from the first input to the end of input of the operation screen of ID1 can be measured. It may be included in the calculation. Similarly, it may be included in the determination of the proficiency level.

  In the second embodiment, the operation time of ID1 may be included in the determination of the learning stage and the calculation of the operation time. This is because it is considered that the variation due to the difference in the initial state in the input operation can be absorbed by the determination of the learning level.

  FIG. 10 shows an example of an operation screen using a WWW browser. The operation screen 501 is uniquely determined by the URL 502. As long as each operation screen can be identified by the URL 502 as described above, the operation time can be measured and the proficiency level can be similarly determined. Furthermore, the operation environment of the application is not limited to a WWW browser, but is an operation method configured by a card-type user interface such as a hyper card, and the application execution environment is on a computer such as a personal computer, a PDA, or a mobile phone as long as it has a personal identification function. The application may be an operation screen control program of an embedded device such as operation and setting of a ticket vending machine or a home appliance.

  In the present embodiment, as in the first embodiment, the operation time in which the shake due to the difference in the initial state included before the first input operation on the first operation screen is excluded is measured as the operation time for a series of operations. Therefore, accurate operation time measurement on the operation screen can be performed.

  Further, in this embodiment, based on the more accurate operation time measurement result, the change in the operation time in the entire series and the change in the operation time in each screen are considered together, and the entire series in the entire group is further considered. Since the configuration is such that the learning stage is determined based on the change in the operation time at, only the reference value for the rate of change of the total operation time is additionally set to increase the accuracy of determining the output proficiency level. be able to.

  The proficiency level determination apparatus according to the first and second embodiments can accurately determine the proficiency level in an environment where the user needs to perform a plurality of inputs on the processing target specified by the user.

  Note that the operation time measuring apparatus of the above embodiment can be applied not only to proficiency determination but also to applications such as a program for measuring the time taken by the user on the graphical user interface with high accuracy. Also, it can be applied to applications such as a program for providing advanced operations, processing, and help according to the user's proficiency level. Also, the present invention can be applied to a device having a user proficiency determination program and a determination function. Furthermore, the present invention can be applied to an apparatus having a proficiency level notification function for notifying a user's proficiency level to another program or system.

  Although the present invention has been described based on the preferred embodiments, the operation time measuring device and method, the proficiency level judging device and method, and the program of the present invention are limited to the configurations of the above embodiments. Instead, various modifications and changes made from the configuration of the above-described embodiment are also included in the scope of the present invention.

It is a block diagram which shows the structure of the operation time measuring apparatus and proficiency level determination apparatus which concern on 1st Example of this invention. It is a flowchart which shows the process of the skill level determination apparatus of FIG. It is a schematic diagram which shows the example of the operation screen recorded with the skill level determination apparatus of FIG. It is a diagram which illustrates the operation time in the Example of FIG. It is a top view which illustrates the input screen on the monitor in the Example of FIG. It is a block diagram which shows the structure of the operation time measuring apparatus and proficiency level determination apparatus which concern on 2nd Example of this invention. It is a flowchart which shows the process of the skill level determination apparatus of FIG. It is a diagram which illustrates the operation time in the Example of FIG. FIG. 7 is a diagram illustrating an operation time on a specific operation screen in the example of FIG. 6. The top view which illustrates the operation screen using a WWW browser.

Explanation of symbols

DESCRIPTION OF SYMBOLS 101 Computer 102 Output part 103 Input part 104 Application 105 Processing part 106 UI management part 107 UI production | generation part 108 Proficiency determination apparatus 111 Operation time measurement part 112 Operation time history memory | storage part 113 Total operation time calculation part 114 Proficiency degree determination part 115 Operation Time history analysis unit 200 Recording of a series of processes composed of ID1 to ID4 201 Operation screen of ID1 202 Operation screen of ID2 203 Operation screen of ID3 204 Operation screen of ID4 300 Operation of a series of processes composed of ID1 to ID4 Time 301 Operation time until completion of input on the operation screen of ID1 302 Operation time until completion of input on the operation screen of ID2 303 Operation time until completion of input on the operation screen of ID3 304 Operation time until completion of input on the operation screen of ID4 305 Total operation time for proficiency level determination 311 k-th operation time until input completion on ID1 operation screen 312 k-th operation time until input completion on ID2 operation screen 313 k until input completion on ID3 operation screen 314th operation time until completion of input on the operation screen of ID4 321 k + 1 operation time until completion of input on the operation screen of ID1 322 k + 1 operation time until completion of input on the operation screen of ID2 323 K + 1 operation time until completion of input on the operation screen of ID3 324 k + 1 operation time until completion of input on the operation screen of ID4 331 k + operation time until completion of input on the operation screen of ID1 332 on operation screen of ID2 K + second operation until input completion 333 k + second operation time until completion of input on the operation screen of ID3 334 k + second operation time until completion of input on the operation screen of ID4 401 monitor of output unit 402 mouse pointer displayed on output unit 403 displayed on output unit Operation screen 404 Input form on operation screen displayed on output unit 405 Selection button on operation screen displayed on output unit 406 Button for instructing completion of operation screen displayed on output unit 501 Operation screen on WWW browser 502 URL for calling an operation screen in a WWW browser

Claims (18)

In an operation time measuring device for measuring an operation time of a user who performs an operation on an operation screen of a computer,
An operation time measuring means for measuring an operation time on each operation screen;
Operation time history storage means for storing operation times of operation screens included in a series of operation groups in association with each operation screen;
The operation time corresponding to the target operation screen excluding the operation screen affected by the initial state of the input environment from the operation screens included in the series of operation groups is totaled, and the operation time for the series of operation groups is An operation time measuring device comprising: an operation time calculating means.   2. The operation time measurement device according to claim 1, wherein the operation time calculation unit sets a remaining operation screen excluding a first operation screen among a plurality of operation screens included in the series of operation groups as the target operation screen. .   The operation time calculation means calculates the operation time for the series of operation groups for a specific user a plurality of times, and the rate of change from the operation time calculated up to the previous time of the operation time calculated this time is within a predetermined range. 3. The operation time measuring device according to claim 1, wherein when it falls within the range, it is determined that the user has reached a certain learning level, and the current operation time or the operation time after this time is output.   The operation time measuring device according to claim 1, and a proficiency level determination unit that determines a user's proficiency level based on the operation time output by the operation time calculation unit. Proficiency level judging device. In an operation time measuring device for measuring an operation time of a user who performs an operation on an operation screen of a computer,
An operation time measuring means for measuring an operation time on each operation screen;
Operation time history storage means for storing operation times of operation screens included in a series of operation groups in association with each operation screen;
An operation time calculating means for calculating an operation time for an operation screen included in the series of operation groups;
For a specific user, a plurality of operation times for the operation screens included in the series of operation groups are compared with each other, and the rate of change from the operation time calculated up to the previous operation time calculated this time is within a predetermined range. And an operation time output means for determining that the user has reached a predetermined learning stage and outputting the current operation time or the operation time after this time. measuring device.   6. A proficiency level determination apparatus comprising: the operation time measurement device according to claim 5; and proficiency level determination means for determining a proficiency level of a user based on an operation time obtained by the operation time measurement device. In the operation time measurement method for measuring the operation time of the user who operates on the operation screen of the computer inside the computer,
An operation time measuring step for measuring operation time on each operation screen;
An operation time history storage step for storing operation times of operation screens included in a series of operation groups in association with each operation screen;
The operation time corresponding to the target operation screen excluding the operation screen affected by the initial state of the input environment from the operation screens included in the series of operation groups is totaled, and the operation time for the series of operation groups is An operation time measuring method comprising: an operation time calculating step.   The operation time measuring method according to claim 7, wherein the operation time calculation step uses the remaining operation screens excluding the first operation screen among the plurality of operation screens included in the series of operation groups as the target operation screen. .   The operation time calculating step calculates the operation time for the series of operation groups for a specific user a plurality of times, and the rate of change from the operation time calculated up to the previous time of the operation time calculated this time is within a predetermined range. The operation time measuring method according to claim 7 or 8, wherein when it falls within the range, it is determined that the user has reached a certain learning level, and the current operation time or the operation time after this time is output.   A proficiency level determination method using the operation time measurement method according to any one of claims 7 to 9, wherein the proficiency level of a user is determined based on an operation time output in the operation time calculation step. In the operation time measurement method for measuring the operation time of the user who operates on the operation screen of the computer inside the computer,
An operation time measuring step for measuring operation time on each operation screen;
An operation time history storage step for storing operation times of operation screens included in a series of operation groups in association with each operation screen;
An operation time calculating step for calculating an operation time for an operation screen included in the series of operation groups;
For a specific user, the operation times for the operation screen multiple times are compared with each other, and when the change rate from the operation time calculated up to the previous time of the operation time calculated this time is within a predetermined range, An operation time measuring method comprising: an operation time output step of determining that the user has reached a predetermined learning level and outputting the current operation time.   A proficiency level determination method using the operation time measurement method according to claim 11, wherein the proficiency level of a user is determined based on an operation time output by the operation time measurement method. A program for measuring the operation time of a user operating on a computer operation screen inside the computer,
An operation time measuring step for measuring operation time on each operation screen;
An operation time history storage step for storing operation times of operation screens included in a series of operation groups in association with each operation screen;
The operation time corresponding to the target operation screen excluding the operation screen affected by the initial state of the input environment from the operation screens included in the series of operation groups is totaled, and the operation time for the series of operation groups is An operation time calculating step is executed.   The program according to claim 13, wherein in the operation time calculation step, a remaining operation screen excluding a first operation screen among a plurality of operation screens included in the series of operation groups is set as the target operation screen.   The operation time calculating step calculates the operation time for the series of operation groups for a specific user a plurality of times, and the rate of change from the operation time calculated up to the previous time of the operation time calculated this time is within a predetermined range. The program according to claim 13 or 14, wherein when it falls within the range, it is determined that the user has reached a certain learning level, and the current operation time or the operation time after this time is output.   The program according to any one of claims 13 to 15, further causing the computer to execute a proficiency level determination step of determining a proficiency level of the user based on the operation time output by the operation time calculation step. A program for measuring the operation time of a user operating on a computer operation screen inside the computer,
An operation time measuring step for measuring operation time on each operation screen;
An operation time history storage step for storing operation times of operation screens included in a series of operation groups in association with each operation screen;
An operation time calculating step for calculating an operation time for an operation screen included in the series of operation groups;
For a specific user, the operation times of the operation screen are compared with each other, and when the rate of change from the operation time calculated up to the previous time of the operation time calculated this time is within a predetermined range, An operation time output step of determining that the user has reached a predetermined learning level and outputting the current operation time or the operation time after this time is executed.   The program according to claim 17, further causing the computer to execute a proficiency level determination step of determining a proficiency level of the user based on the operation time output in the operation time output step.

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