JP2019067386A - Management system - Google Patents

Abstract

To provide a management system that issues work evaluation (carrier) as personal guarantee of workers.SOLUTION: Detailed information on workers lists, as information on the individual workers, an hourly wage for each work item, an enrollment period, skill evaluation for each work item, a total work hour for each work item, a daily movement record of a work site, a daily work site item, a record of a work hour, and the like. The skill evaluation of the workers is displayed, for example, in five stages. Evaluation in five stages or the like of items in addition to the skill evaluation is advantageous when combination processing is performed at a calculation unit of a server computer. The detailed information on the workers are accumulated in a format in which alteration is impossible, for example, in the format of a block chain. By accumulating it in the form in which alteration is impossible like this, credibility of the evaluation increases and credit of the individual workers is backed up.SELECTED DRAWING: Figure 1

Description

  The present invention relates to a management system that efficiently manages workers and performs evaluations on workers according to their carriers, and issues this evaluation as personal guarantee of workers.

  It is common for a temporary staffing agency etc. to receive a request from an orderer who needs human resources, and to send the human resources that fit the request content to the work site. Efficient work without such waste in such personnel dispatching Management systems using communication terminals such as smart phones possessed by workers have been proposed.

  For example, Patent Document 1 discloses a system for quickly and accurately searching for human resources close to the characteristics of model human resources required by the orderer. Specifically, a multi-dimensional vector of evaluation items of each registered worker is generated, and a multi-dimensional vector of model human resources is synthesized using a phrase or a word input from the terminal of the orderer at the time of human resource search as a keyword. After weighting the composite vector, the optimum human resources close to the weighted composite vector are searched for.

  According to Patent Document 2, as an efficient dispatch system for tutors (workers), the tutor can use his / her mobile phone (communication terminal) to notify of the availability to the day before for the lesson that he / she is in charge of , Send work notification, guidance start and end notification to the center (administrator), and it is disclosed that the center performs processing such as evaluation of tutoring, dispatch of substitute tutoring, etc. based on the contents sent from tutoring There is.

  Patent Document 3 discloses a support system for a care service. This system comprises a care plan / schedule creation base, a relay information center, and a communication terminal carried by the home helper, and the communication terminal carried by the home helper accesses the relay information center via the Internet and displays the schedule data It is described that the information is displayed or the care record is inputted and notified to the relay information center.

  Patent Document 4 discloses a dispatch system of workers. In this system, when a request for dispatch of a worker comes from a communication terminal of a user (customer) to a manager (management computer), the manager selects a registered trader who holds a worker who meets the condition from among registered traders. The user's face information etc. of the worker is transmitted to the user as worker information, and the worker reports the start and end of the work using his own communication terminal.

  Patent Document 5 describes, as a time shift system, contents of transmitting shift request information desired by a worker from a communication terminal owned by a worker (employee) to a shift assignment server.

  In Patent Document 6, as a production pipe system in which workers are rearranged according to the progress of production, information is transferred from the terminal portable terminal of the worker to the worker optimum arrangement system through the in-plant network. , It is stated that the progress of production is collected.

  In Patent Document 7, a work schedule model and a shift schedule model are created by inputting a work schedule and a work schedule as a method for creating a work schedule and a shift schedule that eliminates unfinished work and avoids surplus workers. It is stated that these models should be corrected and operated.

  Nonpatent literature 1 is the software of the commercial attendance management system, with this software, the schedule chart made on the site is taken into the management server as it is, and the schedule chart does not have difficulty or the staff shortage occurs. While checking whether or not there is, etc., daily work information such as work schedule and working hours and overtime hours are automatically totaled so that salary calculation can be performed collectively.

Unexamined-Japanese-Patent No. 2017-073051 JP 2003-242317 Japanese Patent Application Publication No. 2001-250002 JP, 2016-009401, A JP, 2015-225550, A Japanese Patent Application Laid-Open No. 11-300585 JP 2002-63321 A

"Time management service" OBIC BUSINESS CONSULTANS CO., LTD (https://www.obc.co.jp/click/bugyo-i/kintai/)

  The form of employment in Japan has changed significantly. Specifically, the lifetime employment system has been broken, and individuals have come to use their time and skills to work in ways that transcend businesses and places, using the development of communication functions such as the Internet. On the other hand, with the declining birthrate and aging population, the number of foreign workers, reemployment after retirement, and the number of people who use Hello Work are also becoming remarkable.

  For workers, if there is something that objectively proves their evaluation as a worker, they will be able to find jobs suitable for their own needs, and it will be possible for companies to secure personnel with the necessary skills. . However, in the current situation, it is common practice to prepare a resume to obtain a job, and companies to evaluate from the content written in the resume, in which case the content written in the CV is necessarily self-evaluation Therefore, the hiring side needs work to obtain a true evaluation from the content written in the resume.

  In addition, diversification of employment forms is also in progress. Specifically, not only conventional occupations, but also new occupations accompanies the Fourth Industrial Revolution, the degree of freedom in working hours is increased, and the development of transportation networks and communication networks broadens the employment places, Furthermore, personally, as mentioned above, employment forms are diversifying in all aspects, such as the increase of foreign workers, reemployment of the elderly, individual businesses working for freelance, and double work in working style reform. And there are conditions suitable for each. However, while conventional systems can solve the problems under specific conditions, they can not improve the overall diversified employment pattern.

  With any of the above-mentioned prior art techniques, it is possible to create a reasonable schedule table (shift table) by examining whether the manager side will have a shortage of personnel or if it is possible to finish the work within the scheduled time. For workers, registration is merely a tool for finding jobs, and past careers can not be used as their own credit guarantee.

In view of the above-mentioned problems, the present inventor has made the present invention for the purpose of causing his / her career not to be merely a factor for matching with work, but to function as his / her credit guarantee.

Specifically, it is used by a server computer used by a manager who manages past work contents including worker evaluations, contents of received orders and customer information, and a customer who can bidirectionally communicate with a server computer used by this manager. Of the past work contents including the evaluation of the worker can not be falsified in a management system including a communication terminal to be used, a server computer used by the administrator, and a communication terminal used by the worker capable of bi-directional communication Stored in the memory of the server computer and issued in response to the request of the worker.

In the past work content including the evaluation of the worker, for example, the ability of the worker for each work type, the experience value for each work type, the degree of freedom of working hours, the number of mistakes and complaints from customers are evaluation values As included.

  The evaluation value of the worker is preferably indicated by a numerical value such as five steps for each work type, and in this way, the worker including the lowest evaluation item can be removed from the combination of the work. In addition, personal information prescribed in Article 2, Paragraph 1 of the Personal Information Protection Act, such as name, address, bank account number, etc., is excluded from the work content of workers in the past. When the worker permits the disclosure of personal information, the personal information is also displayed.

Information can be shared between the server computer and a communication terminal used by the worker and the customer. For example, the combination of all the workers who can perform the work requested by the customer stored in the memory of the server computer, the cost for each combination, the detailed information of each worker and the progress information of the requested work are shared Between the communication terminal used by the worker and the server computer, shift management information, progress of all tasks, dynamic information of all workers, detailed information of all workers and all workers The hourly pay is shared.

  According to the present invention, the evaluation (carrier) of the worker is stored in the server computer of the administrator in a form that can not be falsified, and this evaluation can be retrieved by the worker himself, so that the evaluation is used as a personal guarantee. Can. As a result, it becomes easy for foreign workers, retirees, students, young people, freelancers, freelancers, etc. to obtain jobs according to their abilities.

  The hiring party can save time and effort to objectively evaluate from the description of the resume and the like, and the range of selectable workers also increases, so that it is possible to gather more suitable personnel in a short time.

Furthermore, the following effects are exhibited by further developing the management system according to the present invention.
Work progress can be managed by real-time monitoring.
The manager can carry out appropriate personnel distribution by progress.
It is possible to accumulate evaluations for each task, which can be useful for ordering tasks.
You can share and collect information on accidents and complaints.
Accumulation of skill carriers enables workers to be evaluated appropriately.
By accumulating skill carriers, we can establish an appropriate shift system for work.
Automate from ordering to billing management.
Profit and loss calculation and payroll calculation can be automated to improve the efficiency of office work.
You can control the cost of workers.
By registering all orders (operations) and all labor resources, the orderer can obtain necessary labor and workers can work according to their own condition.
Since the orderer can order all the tasks individually, the business order can be optimized.
Work is streamlined by standardizing the work to be ordered and unifying rules and methods.

The figure which shows the outline | summary of the management system which concerns on this invention. Explanatory drawing of the memory content of a server computer. The figure which demonstrated the movement management of the worker in the work management system which concerns on this invention. The figure explaining the sharing of the information between the server which comprises the management system which concerns on this invention, and a communication terminal. Diagram explaining sharing of worker's detailed information A chart summarizing the content displayed on the terminal screen.

  The management system shown in the embodiment includes a server computer 1 used by an administrator, and a personal computer used by a customer (placer) capable of two-way communication with the server computer 1 via a network such as the Internet. A server / client type management system is configured by the communication terminal 2 and a communication terminal 3 such as a smart phone used by a worker who is also capable of bi-directional communication with the server computer 1 via the network such as the Internet. .

  In the illustrated example, as an example of a customer (ordering person), one main orderer (A company) and one client company (X company, Y company, Z company) of the main orderer (A company) have one system. In addition, the employees of the correspondent companies (X company, Y company, Z company) are also capable of being registered as workers.

  A platform 4 dedicated to a management system is built in the server computer 1 and comprises a CPU, a ROM, a RAM, an HDD, a BIOS, a communication interface unit, an input unit such as a keyboard and a mouse, and a display.

  The management system platform 4 incorporates management software, creates a work shift according to an order from a customer, and includes profit and loss calculation, performance data management, and from automatic bill calculation to salary calculation. A part of the management software may be downloaded to the communication terminal 2 or 3 in advance.

  Work progress information (for example, every 3 hours), worker's detailed information (skill evaluation etc.), shift management information, attendance management information, completion of work in memory such as RAM of platform 4 as shown in FIG. 2 Information, forecast management information, request information from a customer, etc. are stored.

  The memory of the platform 4 stores, in addition to the evaluation of the workers, detailed information including shift management information, progress of each operation, movement information of each worker, and hourly salary of each worker. Further, in the computing unit of the platform 4, a combination of all the workers who can carry out the work according to the input required specification and a cost shown to the customer for each combination are calculated.

  The management system according to the present invention is integrally incorporated into a series of work flows from forecasting (ordering) to invoice management as shown in FIG. That is, a work shift is created according to the content of the order, and a worker is selected according to the work shift.

  Real-time monitoring of work is performed based on information sent from the communication terminal 3 carried by the worker. In the present invention, a manual input area and an automatic input area are provided in the platform 4, and the administrator operates a keyboard or the like in the manual input area to input the work progress status and the work completion information. Besides this, the evaluation of each worker and the presence or absence of an accident or a complaint are also manually input, and this is fed back to attendance management.

  In the automatic input area, items predetermined from the work shift, for example, worker name, work time, work place, work content and work method are automatically input and accumulated as a worker's skill carrier. Based on the accumulated information, the evaluation for each worker is performed, and the hourly salary etc. of the worker is revised.

  The worker's detailed information includes the hourly wage for each work item, the enrollment period, the skill evaluation for each work item, the total work time for each work item, the daily work site movement record, and the like. It includes records of work site items and work hours for each day. The worker's skill evaluation is displayed, for example, in five stages. The items other than the skill evaluation are also evaluated in five stages, which is advantageous in the case where combination processing is performed in the computing unit of the server computer.

  The worker's detailed information is accumulated in a form that can not be falsified, for example, in the form of a block chain. Accumulation in such a form that can not be falsified improves the credibility of the evaluation, and also supports the trust of individual workers.

  The information on the worker is transmitted from the platform 4 to a communication terminal owned by the worker in response to the request of the user. The worker who receives this information transmits (submits) the information to the company when it is required as his own evaluation certificate 5 (during job hunting).

  FIGS. 4 and 5 illustrate the sharing of information among the manager, the customer, and the worker, and certain information is disclosed in response to a request from a registered customer. The customer inputs an order into the ordering platform with reference to the disclosed worker's detailed information and transmits (ordering) to the server computer 1.

  For example, the customer inputs work type, work days, cost to be spent, work place and the like as search conditions in the management system platform 4 via his / her communication terminal 2. Then, the operation unit of the management system platform 4 determines a combination of workers who satisfy the above conditions, and transmits all combinations of workers who can perform work and the cost for each combination to the communication terminal 2 of the customer.

  The customer selects a combination of workers most suitable for the company from all combinations and costs of workers indicated by the management system platform 4 and sends it to the server computer 1.

  Here, in order to select a worker, the selection operation can be smoothly performed by referring to the worker's ability, carrier and the like. Therefore, other than the individual hourly wages of the worker stored in the management system platform 4 Item, specifically, skill evaluation for each work item, enrollment period, total work time for each work item, daily work site movement record, daily work site item and work time record, number of error complaints Access to the work site is presented in addition to the combination and the cost per combination.

The manager (management system platform 4) receiving the order from the customer creates a work plan (shift table) based on the combination of workers selected by the customer.
A degree of freedom is left for the work plan. For example, when there is another site near a specific site using location information which is shared information between the management system platform 4 and the worker, and the work at the other site is completed earlier than scheduled. It is preferable that the worker at another site be able to go to a specific site for support.

When the work plan (shift table) is approved, the worker starts the work. Here, on the management system platform 4 side, the worker divides the time from the start of the work to the scheduled work end time into a plurality of time zones, and at the end of each time zone except the final time zone, the worker The work progress information is transmitted to the management system platform 4 via the communication terminal 3 such as a smartphone owned.
In addition, it is also possible to transmit work progress and completion information to the management system platform automatically without a worker's report using RFID or sensing technology.

  The detailed information of the worker is shared also between the management system platform 4 and the terminal 3 of the worker. The information shared with the customer does not include the hourly salary of each worker for each operation because the customer knows the benefit of the manager. However, the information shared with the workers includes the hourly salary rank (not the hourly salary itself but the range having a certain width) of each worker for each work. The reason for this is to increase the motivation for work by comparing the hourly ranks of other workers with their own hourly ranks. Also, the cost for each combination of workers is not shared with the workers. This is to prevent the benefit of the manager from being revealed to the worker.

  The management system platform 4 creates actual data based on a report from the worker, and transmits the work progress status to the communication terminal 4 of the customer. In addition, when the work is completed, the result is reported, and when approval is obtained, the management system platform 4 issues a bill, and after the issuance of the bill, the pay is automatically calculated and the worker is paid the salary. pay.

  FIG. 6 shows the contents displayed on the display DSP of the management system platform 4. This screen is also transmitted to the communication terminals 2 and 3 which have made access and displayed on the screens of the communication terminals 2 and 3 except for some items.

  When the administrator's registration number and password are input by operating the keyboard of the management system platform 4, the screen changes to the main menu screen. In the screen of the main menu, windows for shifting to “worker management”, “request management”, “shift management”, “time management”, and “real estate management” are formed.

  Clicking "Worker Management" displays "Worker Individual Information" and "Group Information", and clicking "Worker Individual Information" displays "Worker List", "Worker Registration" and "Worker Display". , "Edit operator" and "Change password" are displayed.

  When the “worker list” is clicked, the worker's name, worker number, etc. are displayed in a list, and when “worker registration” is clicked, items necessary for newly registering a worker are displayed. In addition, since the name of the worker is personal information, it is not disclosed to the customer and other workers, and only the worker number is shared.

  In addition, when "Display Worker" is clicked, more detailed information of each worker is displayed. In the present invention, “time pay”, “skill evaluation”, “enrollment period”, “work item”, “total work time for each work item”, “daily work site movement record”, “1 The daily work item and time, the number of errors and complaints, and the access to the work site are displayed.

  If you want to modify the detailed information of the above worker, etc., click "Edit operator" to transition to the editing screen, and if you change the password, click "Change password" to shift to the change screen Do.

  When returning to the previous menu and clicking "group information", "group list", "group registration", "group display", and "group editing" are displayed. Here, a group refers to a case where a plurality of workers gather to perform one operation, and since each worker already has a password, there is no item of password change.

  In addition, when you return to the main menu and click on "request management", "request list", "request registration", "request display", "request editing" are displayed, and if you click "request list", it is already registered. A list of requests (summary only) is displayed, and clicking on “Register Request” will bring up a screen to register a new request, clicking on “Display Request” will display details for each request, and “Edit Request” When it clicks, it changes to the screen which changes the contents of request.

If you return to the main menu and click on "Shift management", "shift by worker", "shift by request", "placement by worker", "worker search" and "shift check" are displayed, from among these When "shift by worker" is clicked, "worker list", "shift creation by worker", "request list", and "shift creation by request" are displayed.
Here, the “worker list” and the “request list” are the same as the case where the “worker management” and the “request management” are entered, but it is also possible to shift from the “shift management” screen. Work to improve work efficiency.

  Of the above-mentioned items, including the items of “time management” and “schedule management”, the items related to “registration” and “edit” are omitted from the information supplied to the worker and the customer since they are only performed by the manager. That is, the above items are not displayed on the communication terminal 3 carried by the worker and the communication terminal 4 used by the customer.

  Further, as described above, bi-directional communication is possible between the management system platform 4 and the communication terminal 2 carried by the worker, and the communication terminal 2 transmits the work start and the work end from the communication terminal 2 to the management system platform 4 in real time. . At the same time, it is also transmitted in real time from the management system platform 4 to the communication terminal 3 used by the customer.

  Further, by transmitting the attendance management information as it is to the social insurance office, the labor of accounting, insurance processing such as payroll calculation can be reduced.

  DESCRIPTION OF SYMBOLS 1 ... Server computer which an administrator uses, 2 ... Communication terminal which an operator uses, 3 ... Communication terminal which a customer uses, 4 ... Management system platform, 5 ... Evaluation certificate.

Claims (1)

  A server computer used by a manager who manages past work contents including worker evaluations, contents of received orders and customer information, and a communication terminal used by a customer capable of bi-directional communication with the server computer used by the manager; In a management system including a server computer used by the administrator and a communication terminal used by a worker capable of bi-directional communication, a past work content including evaluation of the worker is not tampered with with memory of the server computer A management system which is stored in and issued in response to a request of the worker.

Images