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Maniphest T114324

Finalize CL toolkit within Product development
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Description

Current process proposal for product development is here.

Most recent draft is here.

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StatusSubtypeAssignedTask
 DuplicateNoneT116294 A guide for WMF Engineering teams to prevent known problems with volunteers
Unknown Object (Task)
 DuplicateNoneT114324 Finalize CL toolkit within Product development
 DuplicateQgilT123913 Document Community Liaisons and Developer Relations coverage
 Resolved• ElitreT135819 Documentation of daily activities and responsibilities of CLs and Product teams
 Resolved• ElitreT137427 "Introspection exercise" for CLs
 DeclinedNoneT128517 Find the best (existing) page to collate CL toolkit
 DeclinedKeeganT124022 Goal: Clarify community engagement in WMF product development process
 ResolvedKeeganT124288 Communication channels between communities and teams involved in the product development process
 DeclinedNoneT130602 Are messages from the WMF negatively affecting small Village Pumps?
 ResolvedPginer-WMFT258492 Please provide an up-to-date list or table of fallback languages
 ResolvedKeeganT126296 Documented steps for engaging with communities in product stages
 DeclinedNoneT115659 Collaborate on community-involved Prioritization process
 Resolved• MoushiraT113619 Discuss alternate ways to current quarter planning
 Resolved• ElitreT118231 Proposal: any WMF software project willing to be prioritized requires a concept publicly available
 DeclinedNoneT86157 Require WMF Engineering quarterly goals to have an associated Phabricator task
 ResolvedQgilT90360 Create a "Roadmap" project for visualisation of what's up-coming
Unknown Object (Task)
 ResolvedKeeganT123611 Define good practices to start working on project concepts privately
 ResolvedKeeganT120070 Recommendation for projects requesting prioritization or resources
 Resolved• ElitreT126952 Integrate Risker's checklist for content-creation extensions to the WMF product development process
 Resolved• MoushiraT121648 Do a mini research on best practices for product decision making in like-minded movements or platforms

Event Timeline

• Rdicerb created this task.Sep 30 2015, 10:53 PM
• Rdicerb raised the priority of this task from to Needs Triage.
• Rdicerb updated the task description. (Show Details)
• Rdicerb added a project: Community-Relations-Support.
• Rdicerb moved this task to Dec on the Community-Relations-Support board.
• Rdicerb subscribed.
Restricted Application added a subscriber: Aklapper. · View Herald TranscriptSep 30 2015, 10:53 PM
• Rdicerb claimed this task.Sep 30 2015, 10:54 PM
• Rdicerb set Security to None.
• Rdicerb mentioned this in T87701: Create table for CEP Process Page.Sep 30 2015, 11:00 PM
• Rdicerb added a parent task: Unknown Object (Task).Nov 4 2015, 11:11 PM
• Rdicerb added a project: WMF-Product-Development-Process-2015.Nov 10 2015, 9:16 PM
Restricted Application added a subscriber: StudiesWorld. · View Herald TranscriptNov 10 2015, 9:16 PM
Qgil subscribed.Dec 1 2015, 7:44 AM

Is there more information about this task? Like a definition of the CL toolkit, the problems it aims to solve, and the current status of this work.

Qgil mentioned this in Unknown Object (Task).Dec 1 2015, 8:35 AM
Qgil mentioned this in Unknown Object (Task).Dec 1 2015, 9:22 AM
• Rdicerb moved this task from Dec to Jan '16 on the Community-Relations-Support board.Dec 9 2015, 11:06 PM
Qgil moved this task from Jan '16 to January-March 2016 on the Community-Relations-Support board.Jan 13 2016, 12:51 AM
Qgil moved this task from Backlog to General on the WMF-Product-Development-Process-2015 board.Jan 17 2016, 4:58 PM
• Rdicerb added a parent task: T124022: Goal: Clarify community engagement in WMF product development process.Jan 19 2016, 11:46 PM
Qgil mentioned this in T108647: Two blog posts about Technical Collaboration's annual plan programs.Jan 27 2016, 7:21 AM
Qgil added a parent task: T108647: Two blog posts about Technical Collaboration's annual plan programs.
• Rdicerb added projects: Liaisons-February-2016, Liaisons-March-2016.Feb 4 2016, 11:19 PM
• Rdicerb triaged this task as High priority.Feb 10 2016, 10:38 PM
• Rdicerb added a comment.EditedFeb 24 2016, 9:02 PM

Beginning to work through here: https://meta.wikimedia.org/wiki/User:Rdicerb_%28WMF%29/sandbox/CL_Toolkit

• Rdicerb added a comment.EditedMar 14 2016, 5:42 PM

Current thinking: this looks more like an instruction manual than a toolkit.

Qgil moved this task from January-March 2016 to Backlog on the Community-Relations-Support board.Apr 2 2016, 8:35 AM
Qgil removed a parent task: T108647: Two blog posts about Technical Collaboration's annual plan programs.Apr 25 2016, 9:28 AM
Qgil removed • Rdicerb as the assignee of this task.EditedMay 10 2016, 10:48 AM

We need to refocus this task. I think the work done by @Rdicerb is useful, but currently this task lacks a bit its north and its short term use. Here is one idea.

Currently we are working on the Technical Collaboration Guideline, which consists on a set of recommendations.

What if... we would compile a Technical Collaboration Toolkit, where we would document instructions and best practices to actually run the processes recommended in the Guideline?

Real examples:

  • Developer team has a new feature ready to be deployed in projects, but they need help from local volunteers to translate X to their language. How to reach out to volunteers?
  • Developer team has a feature in Beta and they are thinking of graduating it. How to organize a simple consultation to identify potential blockers by the communities?
Qgil lowered the priority of this task from High to Medium.May 10 2016, 10:48 AM
Qgil added subscribers: Keegan, • Elitre.
Qgil added a subtask: T128517: Find the best (existing) page to collate CL toolkit.May 10 2016, 10:50 AM
Qgil mentioned this in T131915: Technical Collaboration quarterly goals for July - September 2016.Jun 1 2016, 7:19 PM
Qgil added a comment.Jun 7 2016, 12:11 PM
In T114324#2280010, @Qgil wrote:

What if... we would compile a Technical Collaboration Toolkit, where we would document instructions and best practices to actually run the processes recommended in the Guideline?

After a conversation with @Keegan, we agree that the TCG would improve with links to howtos and examples, but that doesn't need to become a formal collection of docs as I was initially proposing.

I am lowering the priority of this task while we clarify the blockers.

Real examples:

  • Developer team has a new feature ready to be deployed in projects, but they need help from local volunteers to translate X to their language. How to reach out to volunteers?
  • Developer team has a feature in Beta and they are thinking of graduating it. How to organize a simple consultation to identify potential blockers by the communities?
Qgil lowered the priority of this task from Medium to Low.Jun 7 2016, 12:11 PM
Qgil removed a parent task: T124022: Goal: Clarify community engagement in WMF product development process.
Qgil added a subtask: T124022: Goal: Clarify community engagement in WMF product development process.Jun 7 2016, 12:14 PM
Qgil updated the task description. (Show Details)
Qgil mentioned this in T128517: Find the best (existing) page to collate CL toolkit.
Qgil closed subtask T128517: Find the best (existing) page to collate CL toolkit as Declined.
Keegan closed subtask T124022: Goal: Clarify community engagement in WMF product development process as Declined.Jun 14 2016, 1:37 AM
Qgil added a comment.Sep 28 2016, 8:02 AM

Looking at https://meta.wikimedia.org/wiki/User:Rdicerb_%28WMF%29/sandbox/CL_Toolkit#Definition_of_CL_Toolkit:, the CL toolkit is defined as

The different tools/functions used by Community Liaisons to engage communities in product development. These can be a type of communication or engagement, whether. Ideally each toolkit specifies individual steps in a workflow.

Nowadays this is the role of the Technical-Collaboration-Guidance and a lot of work is going on there. I am reflecting this evolution in our plans by merging this task to T138339: Create a systematic approach to community engagement for product development teams.

Qgil closed this task as a duplicate of T138339: Create a systematic approach to community engagement for product development teams.Sep 28 2016, 8:02 AM
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