05/23/2024
Counterfeit & Fraud Prevention FAQs
To address unpaid and counterfeit postage, the USPS will validate payment documentation in real-time beginning August 1, 2024. Packages that are unmanifested at the time of the first scan at a USPS facility will be intercepted and subject to disposal. These packages will not reenter the mail stream and Shippers will not be reimbursed. This document details FAQs concerning this August 1 Payment Check. USPS wants you to be as current on the new changes as possible so we will be updating this document periodically.
04/19/2024
Enterprise Payment System (EPS) FAQs
The Enterprise Payment System or EPS allows customers to pay for products and services through an Enterprise Payment Account (EPA) funded as an Automated Clearing House (ACH) Debit or Trust Account. The EPS payment account management provides enhanced security features, centralized balance and account management, and a self-service customer experience.
02/20/2024
02/14/2024
First-Class Mail and Marketing Mail Growth Incentives FAQs
On September 27, 2023, the Postal Regulatory Commission (PRC) approved the Postal Service request to make Mail Classification Schedule (MCS) changes to establish two distinct Mail growth incentives — a First Class Mail Growth Incentive and a Marketing Mail Growth Incentive. The incentives will run concurrently from Jan. 1, 2024 through Dec. 31, 2024. The following are some frequently asked questions and answers on these incentives.
01/16/2024
Computerized Delivery Sequence (CDS) FAQs
This document provides frequently asked questions (FAQs) and answers for the CDS product.
01/16/2024
Electronic Address Sequencing (EAS) FAQs
This document provides frequently asked questions (FAQs) and answers for EAS.
01/16/2024
Address Element Correction II (AEC II) FAQ
FAQ page for AEC II product, including what it is, how it works, and costs.
12/04/2023
08/23/2023
Marriage Mail Incentive FAQs
Marriage Mail is a form of direct mail in which marketing service companies combine or “marry” advertisements (e.g., coupons or sales notices) from multiple companies into one mail piece to reduce the cost of the mailing for individual advertisers. This type of direct mailing product allows businesses to reach targeted customer segments.