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Anna
Rigged app, Even Ebay could do better. Try paying, it'll ask for a 'safety' three digit code. These pop ups are getting out of hand and the mini games are impossible. Its only worth shopping ONCE on the app, and the prices will only get higher and higher. I bought a phone case for a really cheap price, but whatever you pay is what you get, it breaks after a few months! Sure, the products are fun and intriguing but mostly confusing and useless! Only for people who want cheap things.
650 people found this review helpful
Hi, thank you for shopping on Temu! Temu's Purchase Protection program offers full refunds if your items do not arrive, arrive damaged, or do not match the description or photos (https://www.temu.com/temu-purchase-protection.html). If you need further assistance, please message us through Temu.com or Temu app live chat. Best wishes, Temu Team
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Vicmanny Islas
I love Temu they have excellent prices and free shipping!. What I don't like is that sometimes they send you promotions that are not very clear, for example they sent me a message saying that I'm going to get a purchase refunded in coupons. But the coupons have restrictions and conditions. You would think that when they tell you full refund back in coupons,you're going to get the whole amount and buy more items, right! But no. You have to spend almost 3 times more to get the full refund back.
94 people found this review helpful
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Abby Biggs
I love the deals and the variety and the prices are pretty good. But they used to have a $10 minimum, and now it is $15 minimum. I also wish that shipping came quicker, I have a package coming soon But I wish it didn't take a week to get here. Their products are pretty good. But sometimes things pop-up as Way bigger than the actual product is. Overall, the app is easy to use, but also the pop-ups are annoying because most of the deals and stuff don't work. Only download this if you're patient.
205 people found this review helpful
Hello, thank you for reaching out. Customer satisfaction is of the utmost importance and we are constantly working to improve our service quality. If you have any further questions, please don't hesitate to contact us through Temu.com or the Temu app's live chat. We are here to assist you in finding a resolution. Best wishes, Temu Team