Paradoxes, challenges, and opportunities in the context of ethical customer experience management
C Velasco, F Reinoso‐Carvalho… - Psychology & …, 2024 - Wiley Online Library
This article examines paradoxes, challenges, and opportunities in the context of ethical
customer experience management. Central to this discussion are different stakeholders …
customer experience management. Central to this discussion are different stakeholders …
Tell me more: examining consumer perception and behavior toward animal welfare certification labels in Japan
N Toyota, CSL Tan - Journal of Asia Business Studies, 2024 - emerald.com
Purpose The purpose of this paper is to examine the factors that influence Japanese
consumer purchase intention toward products bearing animal welfare (AW) certification …
consumer purchase intention toward products bearing animal welfare (AW) certification …
Understanding German consumers' intention to adopt COVID-19 infection prevention measures: A moral decoupling perspective
RA Boehm, UR Orth - Business & Society, 2024 - journals.sagepub.com
Getting consumers to adopt infection prevention measures is important for society to
overcome the coronavirus pandemic. This research adopts a moral decoupling perspective …
overcome the coronavirus pandemic. This research adopts a moral decoupling perspective …
Philanthropic Impact of Investing Via Waqf-Featured Unit Trust Funds: Determinant Factors Influencing the Participation in Waqf Unit Trust Funds in Malaysia
Purpose—Waqf unit trust funds are a form of value-based impact investing that combines
financial investment with philanthropic goals through waqf (Islamic endowment). This study …
financial investment with philanthropic goals through waqf (Islamic endowment). This study …