Google - Site Reliability Engineering

Table of Contents
Foreword
Preface
Part I - Introduction
Chapter 1 - Introduction
Chapter 2 - The Production Environment at Google, from the Viewpoint of an SRE
Part II - Principles
Chapter 3 - Embracing Risk
Chapter 4 - Service Level Objectives
Chapter 5 - Eliminating Toil
Chapter 6 - Monitoring Distributed Systems
Chapter 7 - The Evolution of Automation at Google
Chapter 8 - Release Engineering
Chapter 9 - Simplicity
Part III - Practices
Chapter 10 - Practical Alerting
Chapter 11 - Being On-Call
Chapter 12 - Effective Troubleshooting
Chapter 13 - Emergency Response
Chapter 14 - Managing Incidents
Chapter 15 - Postmortem Culture: Learning from Failure
Chapter 16 - Tracking Outages
Chapter 17 - Testing for Reliability
Chapter 18 - Software Engineering in SRE
Chapter 19 - Load Balancing at the Frontend
Chapter 20 - Load Balancing in the Datacenter
Chapter 21 - Handling Overload
Chapter 22 - Addressing Cascading Failures
Chapter 23 - Managing Critical State: Distributed Consensus for Reliability
Chapter 24 - Distributed Periodic Scheduling with Cron
Chapter 25 - Data Processing Pipelines
Chapter 26 - Data Integrity: What You Read Is What You Wrote
Chapter 27 - Reliable Product Launches at Scale
Part IV - Management
Chapter 28 - Accelerating SREs to On-Call and Beyond
Chapter 29 - Dealing with Interrupts
Chapter 30 - Embedding an SRE to Recover from Operational Overload
Chapter 31 - Communication and Collaboration in SRE
Chapter 32 - The Evolving SRE Engagement Model
Part V - Conclusions
Chapter 33 - Lessons Learned from Other Industries
Chapter 34 - Conclusion
Appendix A - Availability Table
Appendix B - A Collection of Best Practices for Production Services
Appendix C - Example Incident State Document
Appendix D - Example Postmortem
Appendix E - Launch Coordination Checklist
Appendix F - Example Production Meeting Minutes
Bibliography

Table of Contents

Table of Contents