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BII intents seem OK , Custom intents work in test tool but won't trigger it on devices
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Hi – We are in the process of adding Voice and Google assistant support to our app that runs on Phones, tables and Google TV.
We think we have been successful in implementing and successfully testing (in the test plugin and by using voice commands on actual devices using internal testers) a few BII intents such as GET Thing and _app Open Feature – that we will be using but..
A couple of questions:
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We have not been able to trigger any custom intents by using voice or text using GA on a phone , despite the intents working correctly via the plug in test tool. E.g. we are providing. Query patterns like “Set display <Setting name> to <Value> on our <Appname> ” etc --- We get either “I don’t understand”, tries to do something on an some setting in weird places it goes off on a web search ---- Are we missing a step ? The test version of the app is published in internal test, by not yet on Open or production. – There seem to be very few examples of custom intents around / or code labs etc that I could find. I did check Stackoverflow -there are a couple of unanswered posts that seem similar but nothing useful.
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Is there a list of actions that ARE/HAVE or will being deprecated - for example we thought we could use the Update software application BII , but the latest test tool plug, said it was deprecated I have not cone across any docs about this
Thank in advance for your help
Cheers
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FYI - I heard from Google in by their Actions review team, the the custom intent not working yet, is expected behavior until our App / and intents have been fully approved by their review process -- which is under way !!!