Paradoxes, challenges, and opportunities in the context of ethical customer experience management

C Velasco, F Reinoso‐Carvalho… - Psychology & …, 2024 - Wiley Online Library
This article examines paradoxes, challenges, and opportunities in the context of ethical
customer experience management. Central to this discussion are different stakeholders …

Media framing of social media addiction in the UK and the US

O Lundahl - International Journal of Consumer Studies, 2021 - Wiley Online Library
As extant literature on social media has generally focused on investigating the psychological
factors, which makes a person more susceptible to social media addiction, it has not yet …

Negative emotions, positive actions: Food safety and consumer intentions to purchase ethical food in China

H Jin, Z Lin, F McLeay - Food Quality and Preference, 2020 - Elsevier
Although ensuring food safety is still an urgent social issue in China, ethical consumption
practices are relatively new, and ethical food is not widely consumed. Chinese consumers …

Encouraging Vietnamese household recycling behavior: Insights and implications

TN Nguyen, HV Nguyen, A Lobo, TS Dao - Sustainability, 2017 - mdpi.com
This research aims to provide new insights into various determinants affecting household
recycling. By focusing on Vietnam, this research also extends knowledge about sustainable …

Recognizing consumerism as an “illness of an empty soul”: A catholic morality perspective

A Azevedo - Psychology & Marketing, 2020 - Wiley Online Library
Catholics personalist authors have been always concerned about consumerism, which is
considered a radical dissatisfaction that compulsively tries to fill the emptiness of the inner …

Understanding German consumers' intention to adopt COVID-19 infection prevention measures: A moral decoupling perspective

RA Boehm, UR Orth - Business & Society, 2024 - journals.sagepub.com
Getting consumers to adopt infection prevention measures is important for society to
overcome the coronavirus pandemic. This research adopts a moral decoupling perspective …

TURİZM İŞLETMELERİNDE ETİK DIŞI-GAYRİ AHLAKİ TÜKETİCİ DAVRANIŞLARI

EÖ Güven, A Çay - Journal of Academic Perspective on Social …, 2020 - dergipark.org.tr
Etik, toplumda belirli bir düzen sağlayan ve bu düzeni sağlamak için belirli kurallar ortaya
koyan bir olgudur. Etiğin temeli ahlaka dayanmaktadır. Ahlak, belirli bir toplum tarafından …

Tell me more: examining consumer perception and behavior toward animal welfare certification labels in Japan

N Toyota, CSL Tan - Journal of Asia Business Studies, 2024 - emerald.com
Purpose The purpose of this paper is to examine the factors that influence Japanese
consumer purchase intention toward products bearing animal welfare (AW) certification …

Consumer biases in the perception of organizational greed

L Arango, SP Singaraju, O Niininen… - International Journal of …, 2023 - Wiley Online Library
This article extends current models of how consumers judge or perceive organizations as
greedy using the theoretical framework of motivated moral reasoning. We show that inherent …

Residents' preference for the management of green tides and its determinants: The evidence from Qingdao, China

Z Xu, W Meng, S Li, J Shan - Ocean & Coastal Management, 2023 - Elsevier
Green tides, which cause serious harm to the marine ecological environment, have become
a serious and recurrent environmental event in China. This paper investigates the residents' …