Posted by Brian Goldfarb, Head of Cloud Platform Marketing

Today at Enterprise Connect in Orlando, Avaya announced their new OnAvaya™ cloud-based contact center solution, built exclusively on Google Cloud Platform. Avaya provides solutions that help companies increase their engagement within a contact center across multiple channels and devices. Their new product – Customer Engagement OnAvaya™ Powered by Google Cloud Platform – provides a low-cost solution that allows customer service agents to work from anywhere, right in the browser. Aiming to meet the specific demands of a communications platform, Avaya chose Google Cloud Platform for its reliability, performance and scalability – and our simple pricing structure. OnAvaya™ runs on Google Compute Engine and utilizes Google's advanced networking capabilities to provide Unified Communications services running in the public cloud. The Chrome device based agent endpoints communicate using WebRTC with their cloud infrastructure.

“Google is one of the world leaders in cloud environments,” says Tony Pereira, director of business development at Avaya. “They have built an impressive architecture with security features that they are constantly evolving to make the most of cloud efficiencies.”

OnAvaya™ takes advantage of the unique capabilities of Chrome devices. You simply provision a Chromebook and headset and your customer service agents can work from home or wherever there's an Internet connection and have full Avaya contact center functionality. In the event of a snowstorm or network interruption, you can shift your support operations to any site that has Wi-Fi. Since employees no longer need a physical phone, you'll save costs on additional hardware.

With Customer Engagement OnAvaya™ Powered by Google Cloud Platform, customers will be able to support growth in their business and seasonal spikes without huge capital investments. And since we manage the technology on our end, implementation time for OnAvaya™ customers should drop from months to weeks – or even days.

The solution will be available to certified Avaya business partners as well as Google for Work service partners starting in the spring of 2015. Learn more about the OnAvaya™ solution on their blog.

We’re thrilled to welcome Avaya to the Cloud Platform family!

Posted by Urs Hölzle, Senior Vice President, Technical Infrastructure

(Cross-posted on the Google Cloud Platform blog)

Today at Atmosphere Live, I spoke about how Google is helping developers realize the promise of cloud computing by providing on-demand access to world-class technology at an affordable price.

We believe that compute — the core of any cloud workload — should be simple and fast to provision, scale without effort, and be priced in accordance with Moore’s Law. In March of this year we set a new standard for economics in the public cloud when we brought the price of core infrastructure, including compute & storage, in line with where it should be.

And, as predicted by Moore’s Law, we can now lower prices again. Effective immediately, we are cutting prices of Google Compute Engine by approximately 10% for all instance types in every region. These cuts are a result of increased efficiency in our data centers as well as falling hardware costs, allowing us to pass on lower prices to our customers.

Old and new prices for all our Compute Engine instance types

Using Compute Engine doesn’t just lower costs; it makes developers more productive, agile and efficient. Many development teams spend about 80% of time on what we call “fix and fiddle,” such as managing systems, fixing bugs and just keeping the lights on. Only 20% of time is spent how it should be — building new products or systems that will be platforms for growth.

With Compute Engine and the rest of Cloud Platform, it doesn’t have to be this way. A small company like Snapchat can reach a global audience with just a few people on their development and operations team. Workiva, which processes financial reports for 60% of the Fortune 500, can focus on solving the needs of their users rather than managing infrastructure. And, this past World Cup, Coca Cola and Cloud Platform partner CI&T built and ran the Happiness Flag campaign in just a few weeks with the help of Google Compute Engine. The campaign solicited over three million contributions from fans in more than 200 countries.

We've made a lot of progress in the past year and look forward to what's coming next. Tune in to Google Cloud Platform Live on November 4th to learn more about where we’re headed.

Posted by Daniel Viveiros, CI&T’s Head of Technology

(Cross-posted on the Google Cloud Platform Blog)

Editor's note: Today's guest post is from Daniel Viveiros, Head of Technology at CI&T, a Google Cloud Platform Partner of the Year LATAM 2013. In this post, Daniel describes how CI&T in partnership with Coca-Cola built the ‘Happiness Flag’ for the Coca-Cola 2014 FIFA World Cup™ campaign in Brazil. To learn more about the Happiness flag visit this website.


As part of the ‘The World’s Cup’ campaign, Coca-Cola wanted to do something that would visually illustrate soccer’s global reach. Coca-Cola invited fans around the world to share their photos to create the Happiness Flag -- the world’s largest mosaic flag crafted from thousands of crowdsourced images submitted by people in more than 200 countries. The flag, 3,015 square meters in size, was unveiled during the opening ceremony of the 2014 FIFA World Cup™.

A project of this scale calls for high performing and reliable technology, so when we started working with Coca-Cola to build the infrastructure for the Happiness Flag campaign, we knew we had to use Google Cloud Platform. By using Google Cloud Platform, we turned a big, innovative idea into reality on a global scale.

To create the Happiness Flag, we leveraged the whole Google Cloud Platform stack as shown below:

Google App Engine enabled us to handle the computing workload, capable of handling millions of images via Twitter, Facebook, Instagram and email, to the searches for images and view requests. The architecture was scalable to meet this kind of transaction demand and the fluctuations in traffic. We stored all the images in Google Cloud Storage, where integrated edge caching support and image services made it an ideal choice for serving the images. Meanwhile, Google Compute Engine gave us the capability for long-running processes, such as the Twitter integration and advanced image transformations. We were able to show how powerful the creation of hybrid environments can be, using both Platform-as-a-Service (Google App Engine) and raw virtual machines (Google Compute Engine) in the cloud.

We used other out-of-the-box Google Cloud Platform technologies like Memcache, Datastore and Task Queues to ensure outstanding levels of performance and scalability. We know that many fans will be viewing the Happiness Flag on their mobile devices, so we needed a platform that would offer different capacities of computational power. The system provides amazing user experience with high performance and low latency, regardless of the device and its location. Using Google Cloud Platform, the campaign runs smoothly 24/7 and includes redundancy, failover techniques, backups and state-of-the-art monitoring. Plus, it’s affordable.

After the physical flag was unveiled before the opening match, the digital mosaic was made available with a Google map-like zoom in and out with eleven levels of detail. Anyone who submitted an image can now search for themselves on the virtual flag and the search results will show up as pins in the mosaic, like locations found in a Google map. By clicking on the pin, their photos open up in an overlay and they are taken to the maximum level of zoom in to see the "neighborhood" around their image in the flag. After the match, a link to the Happiness Flag site was sent to each participant as a souvenir.

Our goal was to help Coca-Cola create a project that would celebrate the 2014 FIFA World Cup™ by enabling fans from all over the world to express their creativity in a show of unity and art. What better way to open the games than by displaying the Happiness Flag, which is a symbol of the spirit of the game and its fans.

Posted by Urs Hölzle, Senior Vice President

(Cross-posted on the Google Cloud Platform Blog)

Editor's note: Tune in to Google Cloud Platform Live for more information about our announcements. And join us during our 27-city Google Cloud Platform Roadshow which kicks off in Paris on April 7.

Today, at Google Cloud Platform Live we’re introducing the next set of improvements to Cloud Platform: lower and simpler pricing, cloud-based DevOps tooling, Managed Virtual Machines (VM) for App Engine, real-time Big Data analytics with Google BigQuery, and more.

Industry-leading, simplified pricing
The original promise of cloud computing was simple: virtualize hardware, pay only for what you use, with no upfront capital expenditures and lower prices than on-premise solutions. But pricing hasn’t followed Moore's Law: over the past five years, hardware costs improved by 20-30% annually but public cloud prices fell at just 8% per year.

We think cloud pricing should track Moore’s Law, so we’re simplifying and reducing prices for our various on-demand, pay-as-you-go services by 30-85%:

• Compute Engine reduced by 32% across all sizes, regions, and classes.
• App Engine pricing simplified, with significant reductions in database operations and front-end compute instances.
• Cloud Storage is now priced at a consistent 2.6 cents per GB. That’s roughly 68% less for most customers.
• Google BigQuery on-demand prices reduced by 85%.

Sustained-Use discounts
In addition to lower on-demand prices, you’ll save even more money with Sustained-Use Discounts for steady-state workloads. Discounts start automatically when you use a VM for over 25% of the month. When you use a VM for an entire month, you save an additional 30% over the new on-demand prices, for a total reduction of 53% over our original prices.

Sustained-Use Discounts automatically reward users who run VMs for over 25% of any calendar month 

With our new pricing and sustained use discounts, you get the best performance at the lowest price in the industry. No upfront payments, no lock-in, and no need to predict future use.

Making developers more productive in the cloud
We’re also introducing features that make development more productive:

• Build, test, and release in the cloud, with minimal setup or changes to your workflow. Simply commit a change with git and we’ll run a clean build and all unit tests.
• Aggregated logs across all your instances, with filtering and search tools.
• Detailed stack traces for bugs, with one-click access to the exact version of the code that caused the issue. You can even make small code changes right in the browser.

We’re working on even more features to ensure that our platform is the most productive place for developers. Stay tuned.

Introducing Managed Virtual Machines
You shouldn't have to choose between the flexibility of VMs and the auto-management and scaling provided by App Engine. Managed VMs let you run any binary inside a VM and turn it into a part of your App Engine app with just a few lines of code. App Engine will automatically manage these VMs for you.

Expanded Compute Engine operating system support
We now support Windows Server 2008 R2 on Compute Engine in limited preview and Red Hat Enterprise Linux and SUSE Linux Enterprise Server are now available to everyone.

Real-Time Big Data
BigQuery lets you run interactive SQL queries against datasets of any size in seconds using a fully managed service, with no setup and no configuration. Starting today, with BigQuery Streaming, you can ingest 100,000 records per second per table with near-instant updates, so you can analyze massive data streams in real time. Yet, BigQuery is very affordable: on-demand queries now only cost $5 per TB and 5 GB/sec reserved query capacity starts at $20,000/month, 75% lower than other providers.

Conclusion
This is an exciting time to be a developer and build apps for a global audience. Today we’ve focused a lot on productivity, making it easier to build and test in the cloud, using the tools you’re already familiar with. Managed VMs give you the freedom to combine flexible VMs with the auto-management of App Engine. BigQuery allows big data analysis to just work, at any scale.

And on top of all of that, we’re making it more affordable than it’s ever been before, reintroducing Moore’s Law to the cloud: the cost of virtualized hardware should fall in line with the cost of the underlying real hardware. And you automatically get discounts for sustained use with no long-term contracts, no lock-in, and no upfront costs, so you get the best price and the best performance without needing a PhD in Finance.

We’ve made a lot of progress this first quarter and you’ll hear even more at Google I/O in June.

Posted by James Donkin, General Manager, Ocado Technology

(Cross-posted on the Google Cloud Platform Blog)

Editor's note: Our guest blog post today comes from James Donkin, General Manager Ocado Technology at Ocado, the only dedicated online supermarket in the UK and the world’s largest online grocery retailer

Ocado is the world's largest online-only grocery retailer, reaching over 70% of British households, shipping over 150,000 orders a week or 1.1M items a day.

Ocado doesn’t operate out of physical stores. Instead, our customers place their orders online via our webshop and mobile applications. These orders are then picked and packed in huge automated Customer Fulfilment Centres (CFCs), the largest of their kind in the world. They are then delivered to customers’ kitchens in one hour delivery slots by our own delivery fleet.

Technology is at the core of almost everything Ocado does. We consider ourselves a technology company that also does retail. Our culture and make-up is much closer to that of Google than it is a bricks and mortar retailer. We started shipping orders in 2002 and over the past 12 years we have been engaged in a continual process of rapid innovation. Our solution is as unique as our business model and the fact that we own almost every line of source code in this solution means we can evolve it, optimise it and exploit it.

We have a unique business model that is considered highly disruptive within the retail sector, due in part to the scale of automation that we employ.

From the customer’s perspective it’s all about delivering the highest levels of service, quality and choice at a compelling price that all flow from our level of automation - it’s also about providing a customer experience that is irresistible in terms of its convenience and simplicity.

However under the surface, that simplicity does not come easily and is achieved by a huge level of complexity in terms of the processes, automation, software, algorithms, optimisations and data that make it happen. We rely on Google Cloud Platform to do the heavy lifting on data processing and integration so we can focus on what we do best: getting quality groceries to customers in the quickest time possible.

Six months ago, we were ready to make the shift to the cloud and researched Cloud Platform. We were familiar with Google's offerings since we've used Google Apps since 2010. We wanted to evaluate App Engine so we ran a series of intern development projects on this platform and found that the service is easy to use, offers security features like auditing and integrates nicely with other Cloud Platform products including Google Compute Engine and Google Cloud Storage, which increases the productivity and performance of the overall platform. App Engine also scales on demand automatically so that we don’t have to overprovision up front. We can get something live very quickly by just adding a small amount of code and pushing it out, compared to other cloud services where we would have had to build the whole stack from scratch.

We use Compute Engine to run a big data processing pipeline based on Hadoop and process a terabyte of data per week in order to build better experiences for our customers. Compute Engine is flexible, has a great API, works well with App Engine and has high quality, consistent performance, particularly when starting new instances. We’re moving from more traditional relational database technologies to distributed processing, and with Compute Engine, we can try new technologies quickly and be more agile, rather than having to provision and install additional physical machines. We also use Google Cloud Datastore, which scales easily on demand to handle massive amounts of data.

We use Cloud Storage for secure storage of all data we send to and receive from third-parties and partners. It automatically backs up the data and has a good REST API. Meanwhile, we are experimenting with Google Cloud SQL and are finding it makes it easier to port existing applications to the cloud, and supports immediate atomic consistency, an important feature for some solutions. We don’t have anything in production at the moment but are excited about Cloud SQL’s recent general availability.

Cloud Platform is constantly developing and releasing new products and features that allow us to do even more with our data and applications. The data processing features and web analytics capabilities enable us to optimize our site to provide our customers with the best online experience. The ease, integration and scalability that Google offers with Cloud Platform allow us to offer the simplest, fastest and best online grocery shopping around, which is why customers choose to shop with us.

Posted by Dan Mesh, Vice President of Technology, Evite

(Cross-posted on the Google Cloud Platform Blog)

Editor's note: Today’s guest blog comes from Dan Mesh, Vice President of Technology at Evite, the pioneer in online invitations and social planning. Evite has over 30 million registered users and sends more than 250 million party invitations annually.

In the past year, we’ve introduced a couple of exciting new products at Evite: our Postmark service offers premium online invitations and announcements for milestone events like weddings and births, and Evite Ink lets our users design custom paper invitations that we print and mail for a small fee. We couldn’t have launched these products without Google Compute Engine and Google App Engine, which gave us the infrastructure needed to scale our services to high demands and analyze large volumes of data they generate.

Evite has been around since 1998, but behind this well-known online brand is a small and lean team. Migrating to the cloud has allowed us to focus our time, energy and financial resources on development of new products and services, free from worries of server management, capacity planning and hardware costs.

We chose Google Cloud Platform because the combination of App Engine and Compute Engine truly delivers on the cloud’s promise of scalable and elastic computing. App Engine’s autoscaling means that as long as our applications are developed in line with the platform API’s and architecture guidelines, scalability comes for free. This is a huge benefit since we no longer worry about scaling our services to meet heavy demands and are also free from the difficulties and risks inherent in capacity planning.

Most online businesses have very consistent daily, weekly and seasonal traffic patterns, and in Evite’s case, these patterns are even more pronounced. In the past, we used to provision resources to meet peak demand allowing for a healthy margin of error and future growth. Naturally, this resulted in a lot of wasted capital and engineering resources. Now that most of our systems are running on Google Cloud Platform, we see significant savings as application servers expand and shrink elastically in accordance with our web traffic.

For example, in the past Evite was hesitant to roll out major application releases in Q4, typically the busiest time of the year for us. During this time, we reach our peak traffic, and operational focus was on making sure nothing went wrong. Any significant releases represented unwanted risk. Cloud Platform greatly simplifies the release process and provides built-in traffic splitting. This has made it possible for Evite product teams to test new features and release products more frequently and with reduced risks, even during the busiest times of year.

As we add new products and services, Compute Engine plays a key role in our application infrastructure. We use it to closely monitor and analyze the performance of our products and services. All application data and log files generated by applications running on App Engine flow through a cluster of Compute Engine instances running extract, transform, load (ETL) processes, which feed this data into the data warehouse. There we analyze the collected data to detect errors and usage patterns helping us improve the design of our products and maintain performance levels.

Compute Engine gets high marks for interoperability with App Engine and other cloud vendors. We use AWS Redshift as our data warehouse so interoperability is very important. Equally impressive are predictable, high I/O performance and fast instance startup times. For our data processing workloads these two metrics are critical to success.

With App Engine powering all of our customer-facing services and Compute Engine helping us monitor and understand application performance, Evite is in great shape to create and release new products. We look forward to many new releases in 2014 knowing we can count on Cloud Platform to make these launches trouble-free.

Posted by Ari Balogh, Vice President, Google

(Cross-posted on the Google Cloud Platform Blog and Google Developers Blog)

Google Cloud Platform gives developers the flexibility to architect applications with both managed and unmanaged services that run on Google’s infrastructure. We’ve been working to improve the developer experience across our services to meet the standards our own engineers would expect here at Google.

Today, Google Compute Engine is Generally Available (GA), offering virtual machines that are performant, scalable, reliable, and offer industry-leading security features like encryption of data at rest. Compute Engine is available with 24/7 support and a 99.95% monthly SLA for your mission-critical workloads. We are also introducing several new features and lower prices for persistent disks and popular compute instances.

Expanded operating system support
During Preview, Compute Engine supported two of the most popular Linux distributions, Debian and Centos, customized with a Google-built kernel. This gave developers a familiar environment to build on, but some software that required specific kernels or loadable modules (e.g. some file systems) were not supported. Now you can run any out-of-the-box Linux distribution (including SELinux and CoreOS) as well as any kernel or software you like, including Docker, FOG, xfs and aufs. We’re also announcing support for SUSE and Red Hat Enterprise Linux (in Limited Preview) and FreeBSD.

Transparent maintenance with live migration and automatic restart
At Google, we have found that regular maintenance of hardware and software infrastructure is critical to operating with a high level of reliability, security and performance. We’re introducing transparent maintenance that combines software and data center innovations with live migration technology to perform proactive maintenance while your virtual machines keep running. You now get all the benefits of regular updates and proactive maintenance without the downtime and reboots typically required. Furthermore, in the event of a failure, we automatically restart your VMs and get them back online in minutes. We’ve already rolled out this feature to our US zones, with others to follow in the coming months.

New 16-core instances
Developers have asked for instances with even greater computational power and memory for applications that range from silicon simulation to running high-scale NoSQL databases. To serve their needs, we’re launching three new instance types in Limited Preview with up to 16 cores and 104 gigabytes of RAM. They are available in the familiar standard, high-memory and high-CPU shapes.

Faster, cheaper Persistent Disks
Building highly scalable and reliable applications starts with using the right storage. Our Persistent Disk service offers you strong, consistent performance along with much higher durability than local disks. Today we’re lowering the price of Persistent Disk by 60% per Gigabyte and dropping I/O charges so that you get a predictable, low price for your block storage device. I/O available to a volume scales linearly with size, and the largest Persistent Disk volumes have up to 700% higher peak I/O capability. You can read more about the improvements to Persistent Disk in our previous blog post.

10% Lower Prices for Standard Instances
We’re also lowering prices on our most popular standard Compute Engine instances by 10% in all regions.

Customers and partners using Compute Engine
In the past few months, customers like Snapchat, Cooladata, Mendelics, Evite and Wix have built complex systems on Compute Engine and partners like SaltStack, Wowza, Rightscale, Qubole, Red Hat, SUSE, and Scalr have joined our Cloud Platform Partner Program, with new integrations with Compute Engine.

“We find that Compute Engine scales quickly, allowing us to easily meet the flow of new sequencing requests… Compute Engine has helped us scale with our demands and has been a key component to helping our physicians diagnose and cure genetic diseases in Brazil and around the world.”
- David Schlesinger, CEO of Mendelics

"Google Cloud Platform provides the most consistent performance we’ve ever seen. Every VM, every disk, performs exactly as we expect it to and gave us the ability to build fast, low-latency applications."
- Sebastian Stadil, CEO of Scalr

We’re looking forward to this next step for Google Cloud Platform as we continue to help developers and businesses everywhere benefit from Google’s technical and operational expertise. Below is a short video that explains today’s launch in more detail.

Posted by Paul Clarke, Director of Technology of Ocado

Editor's note: Our guest blogger this week is Paul Clarke, Director of Technology at Ocado, the world’s largest online-only grocery retailer based in the UK. See what other organizations that have gone Google have to say.

Ocado isn’t your typical corner grocery store. For one thing, there’s no corner as we’re the world's largest online-only grocery retailer reaching over 70% of British households, and now with a fast growing non-food business alongside. Our customers shop online using our award winning webshop or mobile apps and then their orders are picked and packed in one of our huge automated warehouses, the largest of their kind in the world; hours later, our vans deliver to their kitchens in one hour delivery slots. On a normal week we ship over 150,000 orders - that's over 1.1 million items each day. Google Enterprise solutions are playing a major, and expanding, role in helping us run such a time critical 24/7 operation across multiple sites.

Google Apps allows us to do things our way, wherever and whenever we want. Our staff use Gmail, Google Calendar and Google Drive to stay on top of their day to day work, and Google+ is helping our teams stay in touch, share information and build local communities. Ultimately, all of these tools help to make sure our customers get the groceries they order, on time and in the best possible condition.

But we didn’t stop there. We looked at other ways we could use Google’s technology to help us run our business and started using Google App Engine for building internal applications. For example, we used App Engine to create a new version of our "Where's My Order” application, which our customers will soon be using to find out where their orders are within our production cycle. Once their order is on the road, the integration with Google Maps allows them to see exactly where their delivery van is. So we’re taking what used to be a chore, grocery shopping, and making it a simple experience that you can do from the convenience of your own home, or wherever you may be.



Our most recent project was on Google Compute Engine. Within our warehouses there are certain tasks that are repetitive and arduous for humans to do, like picking heavy six packs of bottled water into customer orders. So our robotics team is developing solutions that use robots to automate these sorts of tasks and thus release staff for other more important work. But these robots need sophisticated 3D vision systems to enable them to see what they are doing. These are very computationally intensive applications and by providing the instantly flexible and scalable computing power to crunch all those numbers, Compute Engine provided the perfect solution. And, we are already using the cloud to store and process some of the huge volumes of data that our business spits out every minute. But with an eye to future growth and international expansion, we have plans to use Compute Engine and Cloud Storage to move other parts of our production systems to the cloud.

So walk into an Ocado warehouse in the future and you might run into a robot if you’re not careful. Like I said, we’re not your typical corner grocery store.

Posted by Amit Singh, President, Google Enterprise

Yesterday, we kicked off the 6th annual Google I/O developer conference, with over 6,000 people attending live in San Francisco and millions more around the world tuning in to the livestream. The conference this year focused on a growing trend that affects our lives at home, at work and at school: the move towards a multi-screen world. In this world, tablets and mobile phones are quickly becoming as commonplace—and as useful—as desktop and laptop computers.

As you shift between devices, your experience should be seamless. And the same tools you use in your personal life should be available in the workplace, so you can work the way you live. To that end, here are some highlights from this week that are particularly relevant to our business, government and education customers—including tools for developers, features to simplify your life, and new ways to connect and collaborate with others.

Tools for developers:

• Google Cloud Platform: We announced that Google Compute Engine—which provides a fast, consistently high-performance environment for running virtual machines—is now available to anyone by visiting cloud.google.com. We also introduced Google Cloud Datastore, added the PHP runtime to Google App Engine, and added sub-hour billing charges so you don’t pay for compute minutes that you don’t use. 
• Admin SDK: The new Admin SDK lets developers build customized administrative tools for organizations that use Google Apps. The SDK consolidates many of the existing domain APIs into a new uniform structure and introduces new functionality with the Directory API and Reports API. 
• Google+ API for businesses: The new Google+ API for businesses is now available as a pilot for developers who want to build apps that handle tasks like auto-provisioning Circles and reading or writing posts.

Simplify your life:

• Gmail: New quick action buttons in Gmail are designed to help you get things done faster and take action on an email without ever having to open it -- like opening a Google document that’s been shared with you or responding to a calendar invitation. And we’re beginning to roll out a new integration between Google Wallet and Gmail, so you can quickly and securely send money to friends and colleagues directly within Gmail—even if they don’t have a Gmail address. 
• Unified storage: Google Apps customers will now have 30 GB of unified storage to use between Drive, Gmail, and Google+ photos. Just as before, files created in Docs, Sheets and Slides don't count against your storage quota. As a result of this change, Gmail inboxes for Google Apps customers are no longer limited to 25 GB -- any additional storage you purchase can be shared and used by Gmail. 
• Nexus tablets and Google Play for Education: There are now 25 million students, faculty and staff around the world using Google Apps for Education. Later this year, Google will expand its education offering beyond Chromebooks and Apps to include Nexus tablets and Google Play for Education. Schools will be able to efficiently manage tablets and discover, purchase and distribute content and applications with ease. Schools who want to receive information about the program when it launches later this year should complete the interest form available at google.com/edu/android.

Connect and collaborate with others:

• Google+: The new look and feel for Google+ brings a modern design to the stream and makes it easier than ever for you to connect with colleagues and quickly learn more about topics or posts that interest you. The new Google+ also looks and feels the same across all your devices.
• Hangouts: Apps customers now have the option to replace chat in Gmail and Talk on Android with a new version of Hangouts that combines text, photos and live video calls across desktops, laptops, as well as Android and iOS phones and tablets. The new Hangouts is designed to help bring all of your real-life conversations online, across any device or platform. Just as before, Apps customers can invite up to 15 colleagues to a video call.

Hangouts brings video calls and messaging across all you devices

Work doesn’t always need to feel like work. Technology should make your life easier, so you can get work done more efficiently and focus on what really matters: building your business, teaching your students, or serving your constituents.

Google I/O continues through the end of tomorrow. Tune in to live sessions at google.com/io.

Posted by Navneet Joneja, Product Manager

Google Compute Engine gives developers everywhere access to Google's computing infrastructure. Now you can sign up online for Google Compute Engine with the purchase of Gold Support; you no longer need an invitation or a conversation with sales to get access. We’re also further reducing prices for all instance types by an average of 4%.

Starting at $400/month, Gold support gives you a direct relationship with our experienced support engineers to help you get started or troubleshoot issues across the Google Cloud Platform products.

Since announcing Compute Engine, we’ve expanded geographic coverage, added new instance types, released many new features, and made improvements behind the scenes. Sebastian Stadil of Scalr wrote, in a recent review:

“Google Compute Engine is not just fast. It’s Google fast. In fact, it’s a class of fast that enables new service architectures entirely."

We’re inspired by the awesome projects being created every day with Google Cloud Platform and can’t wait to see what you create next. If you’re ready to try Compute Engine today, sign up today.

Posted by Brett McCully, Google Cloud Platform Team

Support is as important as product features when choosing a platform for your applications. And let’s face it, sometimes we all need a bit of help. No matter which Google Cloud Platform services you are using—App Engine, Compute Engine, Cloud Storage, Cloud SQL, BigQuery, etc.—or what time of day, you should be able to get the answers you need. While you can go to Stack Overflow or Google Groups, we realize some of you may need 24x7 coverage, phone support or direct access to a Technical Account Manager team.

To meet your support requirements, we’re introducing a comprehensive collection of support packages for services on Google Cloud Platform, so you can decide what level best fits your needs:

• Bronze: All customers get access to online documentation, community forums, and billing support. (Free) 
• Silver: In addition to Bronze, you can email our support team for questions related to product functionality, best practices, and service errors. ($150/month) 
• Gold: In addition to Silver, you'll receive 24x7 phone support and consultation on application development, best practices or architecture for your specific use case. (Starts at $400/month) 
• Platinum: The most comprehensive and personalized support. In addition to Gold, you’ll get direct access to a Technical Account Manager team. (Contact Sales for more information)

Sign up or click here to find out more information about the new Google Cloud Platform support options.

Posted by Jessie Jiang, Product Management Director

(Cross-posted on the Google Developers Blog.)

We're constantly making updates to our Google Cloud Platform products—Google App Engine, Cloud Storage, Big Query, Compute Engine and others—based on user feedback and to improve the overall experience. For example, two weeks ago we introduced a major update to Google Cloud SQL providing faster performance, larger databases (100GB), an EU zone, and a no-cost trial. But, we know there is more to do. Today, we’re continuing to improve the platform with new storage and compute capabilities, significantly lower prices, and more European Datacenter support.

Lower storage prices and new Durable Reduced Availability (DRA) Storage
To give you more flexibility in your storage options and prices, we’re reducing the price of standard Google Cloud Storage by over 20% and introducing a limited preview of Durable Reduced Availability (DRA) storage. DRA storage lowers prices by trading off some data availability while maintaining the same latency performance and durability as standard Google Cloud Storage. DRA can be used for things like batch compute jobs that can easily be rescheduled or for data back-up where quick access to your data is important. DRA achieves cost savings by keeping fewer redundant replicas of data. Unlike other reduced redundancy cloud storage offerings, DRA is implemented in a manner that maintains data durability so you don't have to worry about losing your data in the cloud.

And, to automatically keep a history of old versions of your data, we’re introducing Object Versioning. You can also use it to help protect against deleting or overwriting your data by mistake or due to an application error.

More European Datacenter support
We are continuing to roll out our European Datacenter support. Now, customers using Google App Engine, Google Cloud Storage, Google Cloud SQL and (soon) Google Compute Engine can deploy their applications, data and virtual machines to European Datacenters. This helps bring your solutions even closer to your customers for faster performance and enables international redundancy.

36 New Compute Engine instance types and overall reduced prices
Earlier this year we introduced a Limited Preview of Google Compute Engine with four standard instance types. Today, we are announcing 36 additional instance types and are reducing the price of our original 4 standard instances by about 5% for those currently in our preview. In the coming weeks, the following will be available:

• High Memory Instance - High performance instances tailored for applications that demand large amounts of memory.
• High CPU Instance - Reduced cost option when applications don’t require as much memory.
• Diskless Configurations - Lower cost options for applications that do not require ephemeral disk and can exclusively utilize persistent disk.

We are also introducing Persistent Disk Snapshotting which makes it simple to instantly create a backup of your disk, move it around Google datacenters, and use the snapshot to start up a new VM.

We want to thank you, the community of developers and businesses who are pushing the platform into new areas and building innovative applications. We look forward to seeing where you take it next. Find out more about the new Cloud Storage pricing and Compute Engine instances. Sign up now and get started today.

Posted by Amit Singh, Vice President, Google Enterprise

Over the last two months I had the opportunity to spend time with hundreds of CIOs as we took Atmosphere – our annual cloud event – to 20 cities globally. What I heard from them boiled down to one simple idea: they’re looking for a better way to do things. Their employees want to work in collaborative environments without being tethered to their desks, and their IT departments are eager to shift resources from maintaining old technology to developing new ones.

These business leaders have experienced the power of living in the cloud and they want to bring that experience to the workplace. The cloud has certainly transformed my life by allowing my family to stay connected from all around the world. For example, at the São Paolo Atmosphere event, I joined a Google+ Hangout from my Android phone to wish my dad a happy birthday. This magic doesn’t need to be constrained to our personal lives. After all, we’re the same person at home and at work, and we like having access to the same devices and tools regardless.

A fundamental shift...
There was a time when business technology was at the forefront of innovation and productivity. Industries began to standardize around certain platforms that automated an individual’s work. But with complicated enterprise agreements, customer lock-in and limited competition, business technology lost its edge. IT professionals stopped innovating and relied on a handful of vendors who designed bloated software that was released every few years. At the same time, consumer technology took off. With the power of massive data centers, modern browsers and smart mobile devices at their fingertips, people found it easier than ever to communicate, create, and collaborate. Many people have fallen in love with the simplicity and freedom of these services, and they want to use them everywhere.

…to working in the future
This is where Google comes in. To provide a seamless transition from home to work (and back to home), we extended our popular consumer products–like Gmail and Google Drive–to meet the needs of businesses. For instance, Google Apps for Business provides an additional layer of enterprise features like delegated mailboxes, granular administrative controls, a 99.9% SLA, 24x7 support, migration tools, and an ecosystem of certified resellers.

We’ve also applied the same formula to other products that were born in the cloud: Google Maps Coordinate helps companies easily manage mobile workers; Chrome for Business gives you a consistent, personalized web experience on any device; Google App Engine lets you to build and host your own applications in the cloud; and Google Compute Engine allows you to rent Google’s infrastructure to operate at scale. With each of these offerings, you can access the latest innovation by clicking “refresh” in your browser.

We’re humbled that 5 million businesses (including BBVA and Roche), 66 of the top 100 U.S. universities, and government institutions in 45 of the 50 U.S. states have gone Google by choosing Google Apps to live and work in the cloud. We hear from these customers that alongside improving IT administration and individual productivity, Google Apps also helps teams of employees work better together. For example, Google documents let users collaborate in real-time and see each other’s edits as they happen. And now, with offline editing, users can continue working even without an internet connection.

As people have begun to embrace the cloud, some legacy enterprise vendors have started to offer their own cloud-labeled offerings. They claim to offer a bridge between legacy solutions and the cloud. But these offerings still rely on desktop products and on-premise servers, require heavy IT investment, have limited support for mobile devices, come with complicated pricing and licences–and ultimately they’re still focused on individual productivity. If anything, they offer a bridge to the past.

With the explosion of computing devices, ubiquitous high-speed internet, and mobile workforces, there’s a fundamental shift happening in business. The question is: do you want to cross a bridge to continue working in the past...or move to the cloud so you can live and work seamlessly in the future?

Get started with Google Apps or collaborate in real-time today with literary masters: Shakespeare, Nietzsche, Poe and more.

Posted by Craig McLuckie, Product Manager, Google Compute Engine

(Cross-posted from the Google Developers Blog.)

Over the years, Google has built some of the most high performing, scalable and efficient data centers in the world by constantly refining our hardware and software. Since 2008, we've been working to open up our infrastructure to outside developers and businesses so they can take advantage of our cloud as they build applications and websites and store and analyze data. So far this includes products like Google App Engine, Google Cloud Storage, and Google BigQuery.

Today, in response to many requests from developers and businesses, we're going a step further. We're introducing Google Compute Engine, an Infrastructure-as-a-Service product that lets you run Linux Virtual Machines (VMs) on the same infrastructure that powers Google. This goes beyond just giving you greater flexibility and control; access to computing resources at this scale can fundamentally change the way you think about tackling a problem.

Google Compute Engine offers:

• Scale. At Google we tackle huge computing tasks all the time, like indexing the web, or handling billions of search queries a day. Using Google's data centers, Google Compute Engine reduces the time to scale up for tasks that require large amounts of computing power. You can launch enormous compute clusters - tens of thousands of cores or more.
• Performance. Many of you have learned to live with erratic performance in the cloud. We have built our systems to offer strong and consistent performance even at massive scale. For example, we have sophisticated network connections that ensure consistency. Even in a shared cloud you don’t see interruptions; you can tune your app and rely on it not degrading.
• Value. Computing in the cloud is getting even more appealing from a cost perspective. The economy of scale and efficiency of our data centers allows Google Compute Engine to give you 50% more compute for your money than with other leading cloud providers. You can see pricing details here.

The capabilities of Google Compute Engine include:

• Compute. Launch Linux VMs on-demand. 1, 2, 4 and 8 virtual core VMs are available with 3.75GB RAM per virtual core.
• Storage. Store data on local disk, on our new persistent block device, or on our Internet-scale object store, Google Cloud Storage.
• Network. Connect your VMs together using our high-performance network technology to form powerful compute clusters and manage connectivity to the Internet with configurable firewalls.
• Tooling. Configure and control your VMs via a scriptable command line tool or web UI. Or you can create your own dynamic management system using our API.

At launch, we have worked with a number of partners - such as RightScale, Puppet Labs, OpsCode, Numerate, Cliqr and MapR - to integrate their products with Google Compute Engine. These partners offer management services that make it easy for you to move your applications to the cloud and between different cloud environments.

You can learn more about Google Compute Engine here. We’re going to pace ourselves and start with Google Compute Engine in limited preview (sign up here), but our goal is to give you all the pieces you need to build anything you want in the cloud. Whether you need a platform like Google App Engine, or virtual machines like Google Compute Engine, these days, you define your limits. We’re just at the start of what the cloud can do.