Posted by Chris Hewertson, CTO of glh

Editor's note: Today’s post is from Chris Hewertson, CTO of glh, the largest owner-operator hotel company in London with over 5,000 rooms throughout London as well as two locations in Malaysia. Chris was recently named “disruptive player in the crowded hotels market” in the CIO top 100 list. Here, he shares his secrets to success.


In 2013, we launched the world’s fastest hotel wi-fi and put our focus on digital. We had big ideas to transform our business, and we knew we couldn’t do it alone.

We’re always looking for new and innovative technology solutions that can help us deliver the best guest-centred experience in hospitality. Hosted services and real-time responses are becoming more and more of a basic customer expectation in other industries so we thought, why not hotels? We worked with implementation partner Cloudreach to adopt Google Apps as our fully integrated, enterprise-wide cloud collaboration and storage solution.

Let product enthusiasts within your teams help usher a smooth adoption With over 33 hotels, more than 1000 users and nearly 4 million files, how were we going to move everything and everyone onto Google Apps for Work? The answer was obvious – Jedis.

Well, not Jedis exactly, but pretty close. Our nominated Google Guides were a group of 65 champions across all our locations and departments – from night managers to head housekeepers – who helped kick-start our Google Apps for Work adoption. Their support and enthusiasm for the tools meant we could truly bring Google Apps for Work into every part of our business.

Not only did they help us cut down old and unused data as part of the migration process (we have now almost halved our original 3 million files), they encouraged everyone to use the tools for creative solutions. This is a great example of how a user led change approach can lead to high levels of engagement and adoption while minimising the need for a traditional data migration.

Find creative ways to use new tools to improve customer experience At glh, we take guest complaints seriously and try to accommodate each request as much as we can. At our biggest hotel, room moves and changes happen daily. Guests move rooms to be closer to their travelling party, away from their boss (yes, really) or even to avoid odd numbers.

Before Google, this would cause major disruption across a number of teams from Housekeeping to Concierge. Now, all teams can see and edit real-time room changes in Sheets, and housekeepers can even use it on their mobiles. As a result, we’ve significantly minimized delays, confusion and complaints.

From internal invites to office polls, Forms has been a welcome addition to the working lives of all of us at glh. Now we have a form that allows staff to check out a guest from anywhere in the hotel in seconds. No more printed paper that was popped into a box at reception.

Invest big savings from new technology tools into workplace improvements Trans-atlantic Hangout conversations have led to a 42% reduction in conference call charges. Hourly printouts of various logs and reports of over 1,000 pages are now shareable digital Docs that are securely stored on Drive. The logs are updated in real time and available on any device.

It’s just over a year since we introduced Google Apps for Work, and in that time we’ve made so many apps-based ideas a reality – like our Manager of the Month initiative, where everyone votes using a Form.

Our Google Guides, who were so central to our training and awareness a year ago, are still coming up with new suggestions all the time – it’s amazing how creative people can be.

Posted by Jonathan Rochelle, Director of Product Management, Google for Education and Cyrus Mistry, Lead Product Manager, Devices and Content, Google for Education

(Cross-posted on the Google for Education Blog.)


Editor's note: This week our Google for Education team will be joining thousands of educators at the annual ISTE conference. Follow along here and on Twitter for the latest news and updates.


Teachers are great communicators, collaborators, creators and critical thinkers. It takes a teacher to empower students with these skills and create the leaders of our future. As technology becomes an increasingly integral component of our classrooms, the role of teachers becomes even more important.

Today at ISTE, we’re announcing four more ways for these everyday heroes to engage their classes and empower their students using Google tools. Look out for a deeper dive on each of these launches on the blog throughout this week.

Bring curriculum to life: introducing the Expeditions app
Since we launched the beta Expeditions Pioneer Program in September of 2015, more than one million students across 11 countries have taken one of our virtual reality trips. Today, we’re making Expeditions available to everyone. To get started, all teachers need to do is download the Expeditions app onto a set of devices. With more than 200 Expeditions to choose from, students can journey far and wide, learning from immersive new experiences. Our content offering has also grown and now includes Expeditions made by established educational content providers including Houghton Mifflin Harcourt. Pearson is beginning work on Expeditions content as well. The app is available today for Android and will be available for iPhones and iPads soon.

While Expeditions can be used with many of the devices schools or students already have — either smartphones with Google Cardboard or tablets in 2D full screen mode — Best Buy Education will also be making Expeditions kits available for schools to purchase. These kits will contain everything teachers need to bring their classes on amazing Expeditions: a tablet, virtual reality viewers and a router to connect them all. Kits are available for pre-order and will ship in time for back-to-school. We’ll also publish clear specs for partners interested in working with us to create their own kits.

Empower student-driven classrooms: Google Cast for Education 
Collaboration is key to student success, but in most classrooms today the biggest screen in the room is out of reach for students. If students want to share their screens with the class, they have to physically connect their devices to the classroom projector. When teachers present, they’re tied to the projector at the front of the room. Educators are eager to overcome this barrier, so much so that wireless screen sharing for schools was one of the top features requested by teachers in 2015.

Today we’re announcing Google Cast for Education, a free Chrome app that allows students and teachers to share their screens wirelessly from everywhere in the classroom. Cast for Education carries video and audio across complex school networks, has built-in controls for teachers and works with Google Classroom so it’s easy to invite your students. And because the app runs on the teacher’s existing computer, it doesn’t require new hardware. Teachers run the Cast for Education app, and students can share their screens with the existing Cast feature in Chrome. Check out the Cast for Education video.

Teacher view (click to enlarge) 

Student view (click to enlarge)

Accelerate the feedback loop: Quizzes in Google Forms
Getting feedback early helps students learn and teachers teach. Starting today, Quizzes in Google Forms will allow teachers to auto-grade multiple choice and checkbox questions — so teachers can spend less time grading and more time teaching.

Teachers can also add review materials in the form of explanations, supplemental websites or review videos — so students can get quick, actionable feedback. Plus, teachers can get instant feedback on student progress, so they know which lessons need more explanation and what to teach next. We’ve also added a common request from educators to disallow students from sending themselves a copy of their responses.

Ignite student creativity: creative apps on Chromebooks
We’re on a mission to discover Chromebook tools that foster skills of the future, including problem-solving, digital literacy, leadership and creativity. We listened to teachers in Chromebook classrooms and collaborated with EdTechTeacher, and we’re excited to announce a collection of creative apps on Chromebooks that schools can purchase as a bundle.

Explain Everything, Soundtrap and WeVideo are creative apps that help students demonstrate their understanding of curriculum through their own unique voice. We’ve worked closely with our partners to offer these apps to schools at a special price when all three apps are purchased together. They may be purchased alongside Chromebooks or on their own, and they’re available as an annual subscription per license from Chromebook resellers in the US. Contact your school’s reseller to learn more.

Students use creative apps at Muller Road Middle School in South Carolina (watch video here)

Look out for a deeper dive on each of these product updates on the blog throughout this week. If you’re at ISTE in Denver, visit us at booth #2511 in the expo hall to demo these tools. And check out our sessions — taking place in room #103 — where educators and Googlers will be giving short presentations throughout the conference.

Posted by Jilli Hume, Program Manager, Google for Education team

(Cross-posted on the Google for Education Blog.)

Editor's note: Small schools are seeing great success with Google for Education tools. We spoke with educators and administrators from smaller districts across the United States to better understand how technology has helped them innovate, create more efficient processes, and make a positive impact on their students. This is the second in a series of posts where we explore the impact small schools are making on their students. To learn more about using Google for Education tools in charter schools, visit us here. 

Charter schools are small but mighty. While they don’t have the resources and support an entire district has, they do have ambitious goals when it comes to educating their students. We’ve encountered a number of charter schools who are leading the way in their use of technology to help students become inquisitive learners, fostering in them a desire to learn about the world around them. These charter schools are using interactive experiences to spark students’ imaginations, encouraging them to learn about international landmarks, social issues in their communities and historical events that have shaped our country. They’ve found that when students acknowledge diversity in their communities and the world, they’re encouraged to think about how they can create positive change beyond the classroom.

Greater exposure to social issues and diverse perspectives 

Teachers at Brooklyn Prospect Charter School use technology to host discussions about current events, giving every student a voice — including those who are quieter in a traditional classroom setting. For example, after one teacher shared an article with her class about conflict in the Middle East via Google Classroom, every student had the opportunity to comment and share his or her opinion via a text-based discussion in Classroom.

"The most interesting thing I learned from classmates during Google Classroom discussions is how they interpreted a book we read,” says Lena Gallager, an 11th grade student at Brooklyn Prospect Charter School. “We were able to compare our thoughts on the book and build ideas off of each other.”

“When we discussed poetry using Google Classroom, I gained a sense of others’ perspectives. Google Classroom made it really collaborative and easy to share knowledge on the topic,” says fellow 11th grader Nicolas Villarosa.

Along with having open conversations about international news, students at Brooklyn Prospect are encouraged to learn about the issues affecting their own communities. One 10th grader wanted to understand what his peers viewed as the most concerning global issues. As his end-of-the-year project for the international baccalaureate program, he created a survey in Google Forms to collect his peers’ opinions on the topic. He then used those responses as inspiration to compose a musical protest album to raise awareness for the gravity of the issues.

“Technology is helping our students become citizens of the world by cultivating their awareness and giving them a global view,” says Tyra Frederick, educational technology coordinator and high school English teacher at Brooklyn Prospect.

Interactive learning about our forefathers 

Exposing students to a global curriculum at a young age is vital for them to become well-rounded, culturally aware citizens. In addition to teaching geography and history, many schools teach classes about international current events. They also explore how historical events have shaped a city’s identity.

Westlake Charter Schools, for example, encourages students to become curious learners about their pasts. When eighth grade history teacher, Caroline Gaea, gave students an assignment to map the Manifest Destiny across the United States by dropping pins in Google Maps, students went above and beyond. They engaged in critical thinking, not only commenting on the significance of a location at a particular moment in time, but also noting the overall importance of that moment in the broader context of American history.

An eighth grade student at Westlake Charter Schools comments on a city's role in the Manifest Destiny

“My favorite part of the project was being able to be creative with information and make it fun to read,” says Maya, an eighth grader at Westlake Charter Schools. “There were so many different ways to learn the same thing, so each student was able to customize their experience.”

Even after that assignment was complete, students took the initiative to dive deeper into the topic — they impressed their teacher with a historical map of the United States, using layers in Google Maps to show the 1803 Louisiana Purchase.

Westlake Charter Schools students create a collaborative, historical map in Google Maps

“This project made me even more excited to learn about American history because the Google tools give us an opportunity to express our knowledge on a whole new level,” says Grace, an eighth grader at Westlake Charter Schools.

“Mapping out the places and presidents of that time period made it feel like we were there because we understood it better,” says Jada, an eighth grader at Westlake Charter Schools.

Taking virtual field trips around the world

Students at Challenge to Excellence Charter School are using technology to travel outside of the classroom. When a second grade student traveled to India for a family vacation, his classmates virtually went with him. The student took a tablet so he could take pictures of his trip and share them with the class. Back in the classroom, students researched the landmarks that their classmate was visiting and had a real-life view of places like the Taj Mahal using Google Earth.

“It was so fun to be able to take my tablet with me to India to take pictures and then send them to my class,” says Arushi, a second grader at Challenge to Excellence Charter School. “Mrs. Stewart shared the pictures with the class before I even got back home.”

“When the student came back from his trip, his classmates showed him all the pictures and information they’d collected,” says Julie Stewart, technology integration specialist at Challenge to Excellence Charter School. “You could feel their excitement — the project helped take my students outside the four walls of the classroom.”

These are just a few of the ways charter schools are inspiring students to think big and learn about experiences beyond their own. What do you think? What are the best ways for schools — public, independent or charter — to approach a global education?

Posted by Jan Castelijns, Head of Systems Engineering and IT Operations, Travix, Amsterdam, The Netherlands

Editor's note: Today we hear from Jan Castelijns, Head of Systems Engineering and IT Operations at Travix, a global online travel technology company that sells low fare flight tickets to 2.5 million passengers from 28 countries every year. Founded in 2011, Travix has rapidly built up a network of 500 staff in seven offices worldwide. Read why they chose Google Apps as the IT infrastructure behind their rapid expansion.


When Travix started out in 2011, it was through the merger of three companies. We gained strength from that diversity, but we also inherited three corporate IT systems. So the first thing the CEO asked me to do when I joined was to find one system we could use across the whole company. He recommended Microsoft Office 365, but implementing it was more demanding than anyone had expected. Months into the process, I went back to him with a realistic projection of the time and resources necessary to finish the rollout, and a recommendation that we put the project on hold. The hunt began for alternatives. That’s where Google Apps came in.

Google Apps is perfectly suited for an expanding global business. We have offices in Amsterdam, Oosterhout, Berlin, Bangalore, Singapore, California and London, and in all of these places, Office 365 required infrastructure modifications before implementation. By contrast, Google Apps was ready to go right out of the box.

Our corporate IT systems need to be quick, reliable and safe, with a minimum of costs and management overhead. Google Apps costs less to implement, less to maintain and allows greater contractual flexibility than Office 365. Because Google Apps is also entirely cloud based, we don’t need to install servers, as recommended in the hybrid server-cloud Office 365 solution. In fact, Google Apps allowed the decommissioning of 10 existing servers, each of which is priced at $3,000.

Rolling out Google Apps took just six weeks. g-company led training with one-on-one sessions for executives, small workshops for staff and even presentations over Hangouts for our Bangalore team. But key to our rapid deployment were the “ambassadors” – staff prepared to support their colleagues when Google Apps went live. After setting up our systems engineers on Google Apps, I sent out a Form for people to register as ambassadors and the response was overwhelming: 104 people signed up for 50 positions. This was a clear sign for us that our people were willing to embrace this change and make this transition work.

At Travix, we already worked with other Google products in particular fields, like Google Analytics and Google Adwords in marketing and Google BigQuery and kubernetes in engineering. Now we have Google Apps for everyone.

Staff here have become very enthusiastic about Google Apps, as they see how the tools fit into their working lives. Gmail, Calendar and Hangouts let staff stay on top of their work anytime, from anywhere. Rather than book meeting rooms through a separate app, now everything is on Calendar, saving time and hassle. Drive has been organically and rapidly adopted across the organisation, and Forms has been a huge success that we didn’t even plan for. Instead of starting a gigantic email thread or using a free survey tool found on the internet, we now use the simple Forms interface to get swift feedback, with answers fed directly into Sheets for analysis.

Hangouts in particular has changed the way we communicate, whether through the efficiency of instant messaging or by working more closely with colleagues abroad. Hangouts on Air allows staff in other offices to participate in our CEO’s presentations in Amsterdam, and because the stream is recorded, engineers in Bangalore and California can watch it too, despite the time difference. Collaboration between team members no longer requires a kind of “email ping pong” and stressful version control. We can just open Hangouts and Drive and go through a document together, whether an engineering design in Docs, a marketing product plan on Slides, or details of a tender on Sheets.

A growing global technology company demands an IT solution that works in any location, on any device. On top of that, it has to be cost-effective, easy to maintain and ready to use in short time. It’s my job to provide that for my colleagues. With Google Apps, that’s exactly what we’ve got.

Posted by Andy Coppin, Operations Director at Bartle Bogle Hegarty

Editor's note: Today we hear from Andy Coppin, Operations Director at Bartle Bogle Hegarty, a global advertising agency based in London. Founded in 1982, BBH has twice won Agency of the Year at the Cannes Lions International Advertising Festival with groundbreaking campaigns for clients including Audi, British Airways, Tesco and Unilever. With offices in London, Los Angeles, New York, Shanghai, Singapore, Mumbai and Stockholm, read how the BBH team uses Google Apps for Work to enhance its global network.


A good idea can cross borders. That’s one reason why we have just one office in each global region, instead of one office in each country like most of our competitors. It keeps campaigns focused and recognises that our adventurous staff see travel as a perk, rather than a chore. So when we overhauled our IT system in 2010, we needed a system that enabled both close international collaboration and great mobility. Google Apps for Work opened up far-reaching creative possibilities that change the way we work.

Mobility we need with lower cost, more dependable tools
Google Apps is ideal for flexible and mobile working. Gmail and Calendar are web-based, so client-facing teams are never out of touch as they travel to meetings abroad. Previously, remotely connecting to our old servers could only be done with an unreliable VPN. It proved to be an expensive liability with a tendency to fail. Drive is not only cheaper, it’s also dependable. The instant messaging function on Hangouts is perfect for teams on the road. Chromebox for meetings has become so powerful and easy to use that it’s entirely superseded the separate video conferencing system we installed five years ago.

Managing IT and administrative controls internally, for faster troubleshooting
The simple administrative interface and modular design of Google Apps for Work means we can solve IT problems internally instead of spending on external support. My colleague Will Triantos, our Global Google Technical Lead, not only administers the entire platform for 1,000 staff in eight offices, he’s also constantly creating new ways of using Google Apps to improve work at BBH. Fast, friendly and comprehensive support from Cloud Technology Solutions (CTS) means all the advice we need is always on-hand. With their support, we migrated our entire Stockholm office to Google Apps in less than a week.

Fostering a culture of creative IT, sharing and efficiency
Using Sites, Drive and Google APIs, Will has created a much-improved new intranet. While our previous intranet was based on servers around the world that cost us £20,000 a year to license, the new intranet is entirely cloud-based, so we don’t pay to maintain our own hardware. Because it uses Sheets to present our global company directory, we can always be confident we have up-to-date contact details for all our offices. With its connections to Drive, we can upload documents like historical advertising pitches in a few seconds, instead of in ten to thirty minutes. And because any of our staff can upload, rather than just one administrator in London, each office can share news and holiday information specific to them. Teams anywhere can access their local Google+ communities or submit Forms to make catering requests from kitchen staff, and users access the intranet with their Google Account single sign on, too, so their Gmail, Calendar and Drive is embedded and only a click away.

Most IT FAQs are answered on our intranet, so Will is free to find other applications for Google Apps. To take a simple example, before new BBH staff arrive at the office, they fill in a Form on Sites that connects to a Sheet in HR, so we have all their details in advance. And at the building entrance they sign-in to a Form on a tablet that emails reception, so the right person can be there to meet them. Small things like that add up, make a great impression and prove that cutting admin in one area frees creative thinking elsewhere.

Posted by Steve Coulbourne, Technical Director, AOL

Editor's note: Today we hear from Steve Coulbourne, technical director at AOL, a global digital media and technology company focused on “Culture and Code.”


I’ve been part of the AOL team for more than 15 years. In that time I’ve seen the technology we use evolve immensely. When I first started, the company had standard desktops and a legacy IT system. Since then, we’ve shifted from clunky hardware and software to “lightweight enterprise” — prioritizing convenient, immediate access and ease of use.

Our CEO, Tim Armstrong, believes that if you keep doing things the same way, you’ll continue to get the same results. We take this philosophy seriously when it comes to our technology. Our global Chief Technology Officer, William Pence, provided clear vision for modern, cloud-based, and forward looking technologies, which propelled our investment and focus in this space. When we decided to start using Google Apps, we were most interested in unifying and improving how we work together across teams — especially between AOL’s different entities.

In recent years, we’ve completed many acquisitions (think Huffington Post, TechCrunch, and the integration of Verizon’s Digital Media Services to name a few). Having Google Apps during the period of potential confusion and chaos has helped us perform due diligence activities even quicker.

We started exploring Google Apps in 2010 and chose it over Office 365 because Microsoft required us to staff a whole team to manage SharePoint and its infrastructure. We also realized that adoption of Google Apps would be easier and more cost effective because of Google’s reputation for ease of use and the familiarity many of our employees already had with its tools.

Over the course of six months, we unified 13 domains into one with help from a third-party integrator to move from Microsoft Exchange to Google. From a set-up perspective, it took about two to three weeks to get everyone up and running with local peer (i.e., collaboration champions) and IT helpdesk support. Employees immediately started sharing their favorite Apps “hacks” with colleagues (for example, we use Google Forms for invite submissions, which alerts employees when events are filled and creates a culture of excitement and inclusion).

As a result, we were able to decommission 18 of our 22 globally distributed Messaging servers (more than 80 percent), eliminating 130 terabytes (TB) of drive space needs. We’re also migrating on-premise file shares into Google Apps, which will allow us to reallocate another 120 TB of file storage.

I led the initiative for company-wide adoption of Google Drive, Docs and Hangouts, and the entire company has been fully migrated since February 2015. With recent acquisitions, we've quickly integrated our collaboration tools to maintain focus on business value and production.

In terms of security (such as granting and denying access to data as needed), we’ve reduced costs. When you’re working in the cloud, there’s no need to bring on a third-party vendor to ensure data is secure. Moving away from premise-based solutions has provided us the flexibility to decrease our acquisition integration timeline from a messaging and collaboration perspective. We’re now able to offer the services of companies we acquire the same day that a deal is signed.

In certain instances, the collaboration capabilities of Google Apps enabled quicker time to market for our products. For example, the content and assets for each morning’s AOL homepage is queued up in real time on Drive. Also, our Business Communications team can edit articles at the same time — greatly reducing time to publication.

With multiple brands under the AOL umbrella, Apps also allows us to be more transparent and give everyone access to files and documents. With Apps, our employees are productive from anywhere — whether it’s on AOL’s campus or on the network — and connected as a unified team.

Posted by Greg Bennett, Imaginea

Editor's note: Today we hear from Greg Bennett of Imaginea Energy, an oil and gas company based in Calgary, Alberta Canada. Learn how Google Apps helps Imaginea defy industry stereotypes as they work to produce energy sustainably, securely and profitably.


At Imaginea Energy, our vision is an Oil and Gas industry that is much better for the Planet, and for People, and for Profits. This vision is reflected in our culture, the mindsets of our people as well as in our organizational model. Together, our organizational model and culture promote curiosity, teamwork and 10X thinking — values that affect everything from our team-driven project pitches, to idea generation to the tools that are integral to creating solutions that match our aspirations, like Google Apps for Work.

We switched from our previous platform because our legacy storage, productivity and email tools didn’t reflect our open and transparent culture or our vision of the future. The closed IT environment made it difficult to collaborate together beyond very small teams: file-sharing was non-existent, which created insane revision situations and confusion about document version control. Google Drive changes all of that. We've migrated nearly 260,000 files to Drive, all of which can be accessed from anywhere, on any device, without deploying a rigid shared drive structure.

Google Docs, Sheets, Slides and Forms have absolutely transformed how we work together. With real-time editing, commenting and data collection, we can quickly share ideas and insights and rapidly move work forward together. At a recent meeting we had over 30 people generate 20 pages of new ideas in under two hours. Seamless collaboration and rapid ideation like this simply wasn’t possible before.

Google Apps for Work combined with our flexible working environment provide maximum autonomy, which our employees leverage to increase their productivity both in and out of the office. Visit our headquarters on a Friday and you might find up to 40% of our people foregoing their commute in favour of working from home (or a coffee shop, or a park). This flexibility really works for our company and our team.

With access to information online or offline, the ability to work remotely extends to the vast 30,000 km2 of rolling prairie that our operations cover. Operators can capture data even without internet access. Once they re-connect, all of their offline work is instantly synced, eliminating redundant data-entry and confusion.

Our ability to work from anywhere has been further enhanced by using Google Hangouts. Whether a field operator is at one of our 600+ active wells or a team member is running a training presentation from 7,000 kms away in Europe, Hangouts connects our people face-to-face. Our field staff have cut down on the 500 km round trip visits to headquarters — now they can spend more time on-site, and less time driving by communicating and holding meeting via Hangouts. Reducing driving time increases the safety of our team, and also reduces our environmental footprint and operating costs.

Not only has switching to Google Apps saved us significant time, it will also reduce our IT spend. By mid-2016, we’ll have saved over 50 percent on IT maintenance, money that can be redeployed to develop solutions to business problems and maximising our team’s capabilities.

Google Apps gives us the security we need without compromising information flow or flexibility. The Admin console lets us customize mobile device management and quickly respond to changing security events. On a recent trip to Paris, a company device was stolen on the subway. Within 12 minutes, access credentials were changed and our data was secured. This security extends behind the scenes to every part of Google Apps. We may never have world-leading security experts on our staff, but luckily we don’t have to: Google does. Having trust in our tools, combined with the trust we invest in our employees, means we can focus on creating value without obsessing over security.

At Imaginea, we defy industry stereotypes by focusing on Planet, People and Profit together. When you set out to reimagine an industry like oil and gas, achieving that vision is only possible with the right people and the right tools. With Google Apps, we’ve set course to truly transform our business and the energy industry.

Posted by Courtney Osgood, Head of Communications at Paint Nite

Editor's note: Today we hear from Courtney Osgood of Paint Nite, a Boston-based events company that offers consumers a creative social experience at local bars. Learn how Google Apps helps Paint Nite maintain its close-knit company culture and keep teams connected no matter where they work.


Paint Nite offers a different kind of nightlife experience. Guided by a local artist, our customers spend a few hours sipping cocktails and painting at a local bar.

Working together to create something great is in our DNA, which is why we’ve used Google Apps since the company was founded in 2012.

As we’ve grown, Google Apps has helped us maintain our tight-knit culture while successfully scaling our business. In the past year, we’ve added more than 950 cities and towns that are now hosting Paint Nite events, and more than doubled our employees at headquarters from 40 to 100+.

Work-life balance is a big priority at Paint Nite. Our founders recognize that everyone has commitments outside of work, whether it’s spending time with family, pursuing a hobby or volunteering. Paint Nite offers unlimited vacation time and allows employees to work from home any time. Tools like Google Apps help our employees take advantage of this policy. Teams use Google Hangouts to chat about projects throughout the day, whether they’re at the office, at home or working from a coffee shop. We use Hangouts for our weekly all-staff meeting so all employees can join from anywhere and feel like they’re in the same room.

Google Apps helps teams stay organized, which is important given how quickly the company is growing. Our employees love using Google Calendar, which makes it easy to schedule meetings with colleagues who are working remotely. Calendar also lets us book conference rooms in advance, which is a small but critical feature for a rapidly growing company with limited meeting space.

Google Apps also saves us time. Our data analytics team, for example, uses Google Forms to manage dozens of data requests each day. At Paint Nite, we rely on our data to make decisions or share information — a digital marketing manager needs to know how many cities we operate in for a new advertisement, or our communications team wants to share year-over-year growth figures with the local newspaper. Before they started using Forms, our analysts spent hours each week sorting through requests manually. It was an inefficient and frustrating process. Now, if anyone at Paint Nite needs company data, he or she can submit a request using Google Forms.

As we continue to scale from a local startup to a international brand, it’s crucial that our teams stay connected, whether people are working from our main office, at home or on the road. Google Apps helps us do this while maintaining the close-knit, flexible work environment we've grown to love.

Posted by Mary Gourley, Google for Work, Public Sector (and proud mum of three)

For all the amazing things mums do, they deserve much more than just one day to recognize their greatness. As Sunday approaches, Google Australia is celebrating an organization that makes Mother’s Day an everyday affair.

St Kilda Mums provides new and pre-loved baby goods to mothers in need. What began as a living room operation seven years ago has grown to four warehouses and more than 1,000 volunteers accepting and distributing nursery gear to thousands of families.



So what’s their secret superpower for supporting thousands of mums across Melbourne? Technology. Products like Google Forms and Drive on mobile devices and desktops allows St Kilda Mums to organise incoming donations and better coordinate logistics across the network of staff, social workers and volunteers. The requests are received instantly in the warehouse, matched with the donated stock and dispatched to the family in need.

We're proud to play a small role in enabling St Kilda Mums through Google Apps for Work. We applaud the staff at St Kilda Mums, volunteers and all the mothers out there who keep the world turning with their love and power. And to all my fellow working mums, you’re my heroes!

Happy Mother’s Day from all of us at Google Australia.

Posted by Rene van Gelderen, CIO at Deli XL

Editor's note: Today we hear from Rene van Gelderen, CIO at Deli XL, a wholesale food supplier and distributor based in Ede, The Netherlands. Deli XL’s 2,000 employees work round the clock, seven days a week to deliver fresh groceries to the country’s restaurants, hospitals, retirement homes and company canteens. Read how Deli XL is using Google Apps for Work to lead change in their business and connect their nationwide team.

At Deli XL, what you order today, we deliver tomorrow, whether it’s fresh fish, purple mustard or any of the other 70,000 items we have available for ordering. With 700,000 order lines each week from 20,000 customers nationwide, we need to work together efficiently to keep this 24-hour promise.

And when we decided to focus even more on hotels and restaurants and shift to the ecommerce model to adapt to client demands and changing business needs, we needed the tools that could help us do that even better.

Google Apps helped us overhaul our business model with minimal disruption. Our old email system was functional, but too slow to satisfy the demands of ecommerce. Gmail is fast, remotely accessible, and, along with Calendar, makes it simple to work together across our 15 sites. Google+ was also invaluable during this time. We knew rolling out complex new structures in our financial- and warehouse-management systems was going to cause significant stress. So as we deployed new systems, we posted constant updates on Google+ so everyone could keep track and discover the new tools together.

Now we use Google+ to solve problems in all areas of Deli XL, business and IT problems alike. For example, one Saturday morning, an account manager reported an issue with our ecommerce system. Previously, she would have called the weekend service desk and waited until Monday morning for a response. By posting the issue on Google+, I could immediately see that it was serious and brought our offshore developers in India into the discussion. Using Google Translate to interpret our Dutch, they had a solution ready for Monday morning, saving 1,000 customers from experiencing major disruption.

Google+ is far more effective than spending time on the phone: basic IT problems can be solved in seconds by non-IT staff; account managers share advice on how to fill unclear customer orders, and employees air difficult questions that might otherwise never be asked. After one major problem, during which we posted frequent updates on Google+, I carried out a survey. In the past, similar situations would always elicit complaints about communication, but for this survey, 97% of respondents expressed strong satisfaction with how we communicated during the incident.

Each of our 1,000 desk workers has a Google account, and now we’re connecting our 500 drivers and 500 order pickers, too. This opens up tremendous new possibilities for us. On every job, drivers keep track of the crates used to carry goods. Rather than do this by hand and deliver the slips to the Finance department, they’ll be able to keep track of the crates in Forms and eliminate the paper trail. Also, by having drivers check in and out of destinations on Forms, we’ll be able to tell customers where their delivery is and if it will be late, at a fraction of the cost of a GPS solution.

Over ninety percent of our order lines now come from online business, and we’ve made the transition into the hotel, restaurant and cafe market without any loss in revenues. In addition to savings due to faster troubleshooting, stronger cross-team communications and delivery tracking, our CFO calculates that using Drive storage will save up to €100,000 a year, once we retire our old file servers. And behind the numbers, all the extra communication is making us more of a team: with a Hangout group on each company site, no one needs to miss out when we share birthday cake.

Posted by Molly Mackinlay, Product Manager, Google Forms


If you’re looking for a way to quickly and simply collect information from a group, look no further than Google Forms. Whether you’re getting the team to vote on a name for your next project, or having potential clients register for an event, Forms makes it easy. Back in September we unveiled a sleek new experience for Forms and some new functionality, like adding company logos to your Forms. Today we’re building on that with new features that make the experience even better.

To get a more in-depth view of your responses, you’ll see the new “Individual Responses” tab. This lets you browse through all the answers provided by an individual respondent. You can easily flip between submissions using the scroll buttons.

We’ve also added a couple of new features to help with managing responses: the option for you to receive email notifications each time one of your Forms is filled out and for our Google Apps for Work customers a new view that will show you the response status of each person you sent the form to. If you want to give those last few folks a friendly nudge, there’s an easy Send Reminder Email option.

As with Docs, Sheets and our other collaboration tools, you can tailor the experience by using Add-ons. Starting today, you can use Add-ons and Apps Scripts in the new Forms editor. Popular tools like Form Publisher, Choice Eliminator, and g(Math) for Forms help creators extend the capabilities of Google Forms.

Finally, when you start a new Form (forms.google.com), you’ll see a variety of templates to chose from to get started faster. We’ve got you covered for all kinds of scenarios from event registration and feedback, to job applications and order forms.

Get started with Google Forms today.

Posted by Jean-Marc van Cutsem, CEO, louis delhaize Delfood, Montignies-sur-Sambre, Belgium


Editor's note: Today we hear from Jean-Marc van Cutsem, CEO at louis delhaize Delfood, a groceries supplier in Belgium with an annual turnover of €160 million. louis delhaize neighbourhood stores have been a fixture of Belgian life for generations, and all of the food they sell – from fresh fruit to baked goods – comes from the Delfood warehouses. Read how this 140-year-old family firm is using Google Apps for Work to create a faster, more efficient business.


It’s exactly 140 years since Louis Delhaize, the fourth son of a Belgian winemaker, followed his three brothers into the groceries sector. The pioneering companies they set up would go on to dominate Belgian chain-store retail, so that generations have grown up knowing they’ll receive friendly, fast service on everyday items at their local louis delhaize store.

For the Delfood team that supplies the food, honoring that trust means staying one step ahead of rising expectations. So when our 2007 email solution was due for an upgrade, we took the opportunity to build a more efficient business.

With help from Fourcast, we began introducing Google Apps for Work in January 2015. After our early adopters and IT department had migrated, Fourcast and HR gathered crucial feedback using Google Forms to ensure that staff were content with the process. By April, the whole company was online, and the new tools were already making a difference.

From warehouse to shop display, we’re delivering food faster with Google Apps for Work. If items from our 9,000 dry and 3,000 fresh food lines arrive damaged at our two warehouses, staff use Hangouts on a Chromebook to provide visual proof to headquarters and inform our suppliers. When food heads out to the stores, we calculate optimal routes for 40 trucks with Google Maps. Once it arrives at stores from our warehouses, our inventory managers and their teams photograph anything in less than perfect condition and upload the image to Google+ for immediate action at headquarters.

In store, floor managers display food according to promotions and advice posted by our experts on Google+. This close communication between our store teams on-site and our experts located across the country helps us arrange our products in the most sensible way for our customers – ensuring, for example, that when strawberries are in season, they’re the first thing customers see.

Google Apps is helping us improve the working lives of staff throughout the company:

• The marketing department moves along the promotion decision process much quicker through the real-time collaboration functionalities of Sheets.
• Rather than keep time sheets on paper, store staff enter hours directly into Sheets, so that compiling hours can be done in two minutes, instead of a the full day every week it used to take.
• All staff, wherever they are, can use Gmail. With its powerful search function, 30GB storage space per user, and seamless integration with Calendar, it’s everything we could ask for.
• Departments use Forms to request leave and sales teams use it to report issues in stores.
• Chromebooks at our warehouses and owned stores ensure that information travels fluidly around the company instead of only one-way from headquarters.
• We use our Google logins to access other Google for Work products, such as Chrome for Work to manage digital signage in stores, and Google Cloud Platform to build internal applications.
• Docs and Sheets with their collaborative features help staff at our separate sites feel like part of a larger team.
• Our teams receive continued support and advice so that they can find new ways to implement Google Apps with tutorials in-person and on Hangouts from Fourcast.

With Google Apps for Work, we know we always have the latest and best tools at our disposal. Automatic updates to the software mean we can count on Google to cover new needs in an ever-evolving business environment. Being open to innovation has helped us remain a market leader for more than a century, and we plan to honor that legacy well into the future.

Posted by Carl Rossey, COO, Raiffeisen Bank

Editor's note: Today’s guest blogger is Carl Rossey, COO of Raiffeisen Bank, one of the top five banks in Romania and a unit of Raiffeisen Bank International. See how Raiffeisen Bank uses Google Apps for Work and Android for Work to work better together across its 527 branches and offer innovative banking services to two million customers.

The way people manage their bank accounts today stands in stark contrast to a decade ago, or even just a few years ago. Where they once walked into branches to deposit or withdraw money and check on their balances, they now use laptops and mobile devices, and they do it from anywhere and at any time of day. As a business, we know we need to change with them, to be as mobile as they are, so we’re on a constant quest to transform both how we work with our customers and how we work ourselves. Moving to Google Apps for Work and using Android for Work are two steps we’ve taken to further that digital transformation. We’re proud to be one of the financial services industry’s earliest adopters of Google to create true mobility for both customers and our team.

Before moving to Google, we were relying on tools that held us back rather than pushed us forward. We were using Lotus Notes, which lacked the necessary collaboration tools and required people to be at their desks to do their work. We had to shuffle presentations and reports back and forth between employees, so new products took months to get to markets.

Our deployment to nearly 5,400 employees took just 90 days, and with the help of our implementation partner Netmail, we’re already on our way towards becoming a completely new bank. During the rollout, for example, we created a Google+ community called “Simply Coll@borate,” and invited employees to share advice and tips on using Google. It quickly became the fastest and most useful channel for seeking guidance on our new tools. And our Project Management Office, the first department to shift all its work to Google, now creates and shares Google Docs and Google Sheets in Google Drive, and builds monthly project reports using Google Slides.

Our Human Resources department used to gather feedback on training and hiring by using paper forms or sending out emails that generated few responses. Now they use Google Forms to make data collection easier and more seamless – like gathering suggestions for improving the quality of HR services. They’re also replacing phone interviews with interviews via Google Hangouts, as meeting candidates over video helps hiring managers get more accurate first impressions. The retail bank sales team also uses Hangouts for sales meetings, saving travel time and costs.

We’ve also completed rolling out smartphones equipped with Android for Work to every employee, and we believe we’ll see our vision for the mobile Raiffeisen Bank team come to life. No longer tied to our desks, we’re free to work in new ways for our customers. We save them time and offer them a higher level of customer service by meeting where they work — or from anywhere using Hangouts on mobile devices. We put the rigid ways of traditional banking behind us and have our sights set on a more flexible, innovative future.

Posted by John Allen and David Harrington, Google for Education team

(Cross-posted on the Google for Education Blog.)

Editor's note: Schools across Florida are seeing great success with Google for Education. Today we’re featuring tips from School District of Lee County, Okeechobee County School District and Escambia County School District. To learn more, watch this recent webinar with Lee County. And if you’ll be at FETC from January 12-15, visit us in the Expo Hall at #2221.

The state of Florida is leading the way for digital instruction. A recent state mandate requires that K-12 students have access to digital learning resources. The shift from paper-based to digital content is prompting students to research and publish their work online while encouraging teachers to innovate in the classroom. We recently asked instructional technology administrators in Florida who use Google Apps for Education, Google Classroom and Chromebooks to share their recommendations for introducing new technologies and tools in the classroom. Here are their top five tips:

1. Create an IT support community 

Providing IT support across campuses can be a drain on resources, so instead of hiring a huge IT team, ask tech-savvy teachers to serve as resources for technology questions. They need not be experts, but rather can act as liaisons to direct teachers and students to the right channels and communicate with the IT team about any overarching challenges.

The School District of Lee County (case study) uses this model to streamline IT support and strengthen its community. “The small group of teachers act as on-the-ground support,” says Dwayne Alton, director of IT support. “They facilitate conversations and figure out what tech matches the students’ and teachers’ needs.”

2. Encourage teachers to share their success stories 

Tech-savvy teachers often find innovative ways to incorporate new technologies in the classroom, and can be great advocates for helping other teachers identify new ways of teaching. Ask teachers to share the unique ways they’re using new tools. For example, Scott Rust, a high school english teacher at Escambia County School District, keeps students attentive and on task when he’s taking attendance by having them fill out five questions in Google Forms. “All of my students participated in the assignment, were engaged and well behaved,” Rust says. “It was amazing to start class on such a positive note — and as a side benefit, all of the students’ answers from Google Forms downloaded into a single spreadsheet.”

7th grade students at Caloosa Middle school in Lee County collaborating in Google Docs

3. Make professional development flexible 

Some teachers will be excited to have new teaching tools, but others may prefer to use the whiteboard or pen and paper. Provide teachers with a variety of opportunities to learn how to use technology to improve their teaching, boost productivity and make learning more interactive.

Okeechobee County School District hosts C@mp IT, a two-day professional development summit with workshops about how to use devices in the classroom. If your schools don’t have the resources or time for a summer summit, consider after-school training sessions or online video training.

4. Consider how technology can improve state-wide testing 

Technology can ease some of the hassle of student testing. When Okeechobee County School District used laptops and PCs for the Florida Standards Assessment testing, the IT team had to prep the devices and make sure no applications ran in the background. Chromebooks streamlined the testing process, as the IT team only had to switch the devices to kiosk mode.

Similarly, Escambia County School District uses Chromebooks for testing to reduce the administrative burden. Says Jim Branton, coordinator of technology services at Escambia County School District: “The ability to test a grade level all at the same time without scavenging computers from all over campus into makeshift labs made scheduling and administering the tests significantly easier than years past.”

Introducing new technology reduces the amount of time spent on testing, some schools have found. “In our two 1:1 middle schools, it would take two weeks to get all the students through testing. Now with Chromebooks, it should take less than a week,” says Shawna May, director of information technology at Okeechobee County School District. “That’s less time taken away from instructional class time.”

5. Share a resource hub with how-to resources 

Some teachers spend a good chunk of class time teaching students how to use technology most effectively in their studies, rather than teaching them class material. Create a resource hub so teachers have an easy place to find resources, including video tutorials and how-to documents, that they can use to teach students how to use devices and digital learning tools. “Teachers can send students a 3-minute video about how to turn in a Google Doc using Google Classroom, so they don’t have to use valuable class time showing students how to use the tools,” suggests Michelle Branham, coordinator of instructional technology at Okeechobee County School District.

We’ve heard great stories from many of you about how you’re using technology to do amazing things in your schools, so we're going across the U.S. to see for ourselves! Check out the map below to see where we’ve been. We’d love to hear what’s happening in your state, so please share your story on Twitter or Google+ and tag us (@GoogleForEdu) or include the #GoogleEdu hashtag.

Posted by Riccardo Zanni, Chief Technology Officer, Bricocenter

Editor's note: Today’s guest blogger is Riccardo Zanni, Chief Technology Officer of Bricocenter, a chain of 77 home improvement stores in Italy with headquarters in Milan. Bricocenter uses Google Apps for Work to help employees share useful information with colleagues and stay in touch with customers in the store and on the road. 

Think about those flashes of inspiration you have when you’re in the middle of a DIY project — like finding the perfect bathroom sink, or a lounge chair for the terrace. We want Bricocenter to be the first place people think of to make that inspiration a reality. Our sales teams work hard to connect to people in their communities and help with their DIY projects, and we’re building and strengthening these customer relationships even more with Google Apps for Work.

Before we started using Google Apps, our 1,400 employees were largely disconnected from customers and from each other. We previously used Microsoft Office 365, but the aging PCs in our stores ran the applications very slowly – and in some cases, didn’t allow employees to use email at all. Each store has as many as 10 people sharing three PCs. Slow software forced sales people to take more time to read and answer email, which meant less time spent on the sales floor helping customers. Also, we were limited in how many software licenses we purchased due to their high cost, so not every employee had an email address through our email service provider or access to productivity apps.

Because our previous solution couldn't be easily used on a web-based browser, we were told that the only solution was to upgrade or replace all of our store PCs in order for the software to work the way we needed. Even worse, we’d suffer several days of email downtime during the changeover. Needless to say, this plan didn’t make sense for our budget or work environment.

We think technology should follow the way we work – not vice versa. That’s why we chose Google Apps for Work, and partnered with Google Apps Reseller, Revevol, to help us through a seamless migration process to ensure our teams could work the way they wanted.

Google Apps for Work didn’t require hardware upgrades and it functioned well with our existing PCs because it can be accessed from any modern browser. Every employee received a Gmail address without the need to purchase extra licenses or create time-consuming group profiles, as we had to do with our former solution.

Our choice of Google Apps dovetailed perfectly with our pilot plan to outfit 500 sales people with smartphones, so they could stay connected to colleagues and customers outside of the stores. Now they can access email and company documents on their phones, and stay in touch with store managers, colleagues and customers.

Faster, wider access to email is only part of our Google Apps story. People are using Google Drive to store documents and presentations that would have been impossible to collaboratively create and share with our previous provider. Now that all employees have Gmail addresses, everyone can use Google Apps to create presentations and share them with all of their coworkers.

Anyone at Bricocenter, even people who don't know any HTML code, can spin up a site in just a few clicks with Google Sites. For example, our finance department created their own internal site to share helpful content – embedded easily in the site from Google Slides – about best practices for accounting.

Google Apps helps us to get more work done faster. I recently needed to ask store managers about the performance of the GSM mobile networks in their stores. Instead of waiting several days for email responses, I used Google Forms to create a survey for store managers, and sent them the survey links using Google Forms. I collected all the feedback I needed in just one day.

We often talk about the importance of getting closer to our customers as a core company value. Google Apps shrinks the distance between store employees and customers, between employees and managers, and between work and home life so more dream DIY projects can become a reality.

Posted by Simon King, European Operations Director for Imagination

Editor's note: Today we hear from Simon King, EMEA Operations Director for Imagination, a full-service, independent global design, communications and experiential agency serving clients that include Ford, Shell and Canon. With 1,200 people working across 20 global offices, Imagination uses Google Apps to increase efficiencies and save money. Learn how they’ve created efficiencies worth in excess of 800,000 pounds to the business over the past 5 years by adopting Google Apps.

Our team works together across the globe to deliver creative campaigns for some of the world’s most well-known brands. But imagine this: a team of 1,200 sharing a 750,000-asset library that’s virtually impossible to keep track of. Now add a manual and time consuming recruitment process and you’ll begin to understand how technology is every bit as crucial to our business as creativity. Google Apps for Work offers the exact tools we needed to overcome these challenges.

Google Drive has created efficiencies worth in excess of 100,000 pounds per year to the business by more than halving the time we spend searching for files in our cloud-based asset library. We no longer waste time with daily file searches hampered by misfiled, duplicated or out-of-date data, as each and every uploaded asset is tagged with metadata that makes it instantly searchable. With an average of 28 searches per day, each one taking just one minute to complete, the Google Drive asset library has revolutionised the way we work.

The cloud technology also means any member of staff with authorised access can download any file, no matter where or when it was created. Today our teams operating in 80 different countries can access the entire Imagination portfolio – anytime, anywhere – knowing they’ll be able to find the right files instantly. We’ve used it to create presentations in Moscow hotel lobbies, and review work in Sydney that was created a few moments before in London, all by easily pulling up files in our asset library on Google Drive. As one of our EMEA Client Services Directors explained to me, “Having the entire Imagination portfolio wherever I am is a game changer for business development.”

We also use Google Forms to simplify the process of recruiting. Google Forms have replaced a lengthy and time consuming paper-based recruiting process, with the digital system creating efficiencies worth in excess of 60,000 pounds every year in our London office alone. Each of the completed Forms triggers an email to relevant staff members, giving us a single, simple way to procure resources. By linking Google Forms and Sheets, our staff can manage critical resourcing no matter where they’re working, whether it’s from home or in an airport lounge. It’s added increased rigour to a crucial business process, and removed the potential for errors.

Google Apps reduced the time to get new joiners productive — we simply share access to Google Drive, using Drive’s advanced security settings to share relevant information with the right people, and they’re ready to work. From day one, they have instant access to more than 25 years of Imagination’s work and experience, and with two-factor login authentication, we can be sure we’re protecting confidential information.

As one of the early adopters of Google Apps in 2010, we’ve made use of all it has to offer to reach our primary goal: Transforming business through creativity. The technology has helped us minimise the back office challenges and maximise how we communicate and share our achievements with our colleagues globally. Google Apps has helped us create a real competitive advantage and save thousands in the process. Imagine that.

Posted by Jamie Holyland, Director of communications, Epic CIC, UK

Editor's note: Today we hear from Jamie Holyland, director of communications at London youth support organisation Epic CIC. Epic saved £67,000 last year by switching to Google Apps for Work, with projections to save £140,000 annually. Read how Google Apps re-energised the 155 workers at Epic with forward-looking solutions.

When government budget cuts threatened our organisation's financial health, we didn't expect a technology change to keep us afloat. But that's exactly what happened. We provide a wide range of youth services in inner London, including an assistance program for teenage parents and programs to help young people find employment. In the wake of increasingly severe public funding cuts, Epic joined the private sector after 25 years with the local authority of Kensington and Chelsea. Ending even one of our projects was a step we didn’t want to take, and by transitioning to Google Apps for Work, we didn’t have to. The £140,000 a year that we save with Google gives us room in our budget to maintain all of our services. Now Epic is not only financially sustainable, it’s more efficient, more secure, and primed for a future of cloud computing.

Google Apps pulled our fragmented organisation together. Before we switched over last year, few of our 80 part-time staff had a work email account or online calendar; we relied entirely on phone calls, texts and face-to-face meetings to communicate. Now, almost everyone uses Gmail and calendar to stay organized and in touch. Whether staff are working with young people at one of our six youth centres or at any of our other eight offices, they can use one of 50 Chromeboxes to check their accounts. And for management rushing between meetings and our 20 case workers who operate off-site, we have 40 Android devices for them to stay connected from anywhere.

The impact on our efficiency has been huge. Google Apps for Work has reduced the number of emails we send by 50 percent in two months. The Chromebooks our 25 senior and middle managers use take seven seconds to start up, compared to the 20 minutes we spent starting up some of our old machines, so their time is spent fixing problems for our other 130 staff rather than waiting for technology to warm up.

Cloud computing is the future for our kind of community work, where teams are spread thin and wide. For example, instead of relying on a scattered paper trail to register attendance at our events, we now use Forms to track participation as they happen. Under our old system, the quarter of a million files we had stored on the local authority hard drives were full of confusing duplications. In one case, we found the same document saved in 47 variations by over 50 people, with no clue as to which was the final version. Now, the whole team can work together on a single shared Doc. And because there’s only ever one version, we don’t just save time, we stay aligned and build off of each other’s feedback seamlessly. We found Drive to be more secure, too, because its privacy and file access controls let us control information in more nuanced ways than we could before.

Maintaining our services without public funding was a daunting challenge, but Google Apps helped make it possible. Even better, the tools bring our team together and save us time, so we can spend more of our resources on the people who need them most.

Posted by Erzsi Sousa, Product Marketing Manager

(Cross-posted on the Google for Education Blog.)

Editor's note: We’re jumping into our Delorean to explore how some of our favorite historical figures might have worked with Google Apps. Today, on Independence Day, we imagine Benjamin Franklin’s research, discoveries and accomplishments if he had gone Google.

Ben Franklin is often called “The First American.” He was an inventor, entrepreneur, diplomat and scientist, as well as a revolutionary Renaissance man. As true history nerds, we decided to celebrate Independence Day by commemorating our most inventive Founding Father. We asked ourselves: what if Ben Franklin had done some of his prolific work, solving some of life’s greatest quandaries using Google Apps?

In drafting and editing the Declaration of Independence, we imagine he might have used the real-time editing features in Google Docs to collaborate with his fellow committee members, John Adams, Thomas Jefferson, Robert R. Livingston and Roger Sherman. Jefferson wrote most of the first draft and shared it with Franklin and Adams, who added their suggestions — an observer later described the draft as “scored and scratched like a school boy’s exercise.” Franklin could have kept the original intact by using suggested edits and adding comments about his concerns, particularly related to controversial passages that blamed the British people rather than King George III.

Some of the most recognizable lines in the Declaration of Independence were influenced by other documents, namely the Constitution of Virginia and Virginia’s Declaration of Rights. But if while reviewing the new content Franklin needed to verify historical information — for instance, the laws obstructed by the King of Great Britain— he could have used the Research tool to get quick search results without leaving Docs.

To collect all 56 signatures for the Declaration of Independence, Franklin and his peers might have used the DocuSign integration in Google Drive. Although most of the men signed on August 2, 1776, Elbridge Gerry, Oliver Wolcott, Lewis Morris, Thomas McKean and Matthew Thornton actually signed months later. With DocuSign, some of these men could have signed on the same day — Wolcott, for instance, was home in Connecticut due to poor health and missed the formal signing of the declaration. 

As Franklin was a frequent international traveler (he was the first United States Ambassador to France), Apps might have helped him stay in touch with friends and colleagues around the globe. For instance, before he became ambassador, Franklin was in Paris as Commissioner of Congress to the French Court. On the first anniversary of Independence Day in 1777, he hosted a party for expats — and imagine if he could have used Google Hangouts to bring his comrades in America to the celebration over video conference. He could've shared a virtual toast with George Washington, who gathered a group of patriots in New Jersey, and with revelers enjoying the first annual Fourth of July fireworks on the Philadelphia Commons.

You might not know that Franklin also developed the concept of volunteer fire departments when he was living in Philadelphia. To make volunteering as convenient as possible, he could have asked volunteers to sign up with their home addresses in Google Forms, then used My Maps to lay out all those addresses and assign volunteers to their closest first department.

Franklin appreciated written works, whether others’ or his own. In fact, he developed a lending library to promote equal access to books — a model that later became the public library system. He was also a prolific writer and author of the famous Poor Richard’s Almanack and taught himself French, Italian, Spanish, Latin and German. But he may have used Google Translate within Docs to help translate the Almanack to Slovene. He could have shared library books and his many writings on Drive without worrying about file size, as he’d have access to unlimited storage. He could also have used advanced search within Drive to find files by their type and owner.

Fascinated by storms and electrical currents, Franklin famously discovered that lightning is a form of electricity and invented the lightning rod to protect people and homes from electrocution. He could have recorded his observations about the conductivity of different lengths and shapes of lightning rods using Sheets on his mobile phone, even if he had no Wi-Fi or data signal during a storm. Using offline mode, he’d be able to make updates that would sync as soon as he signed back online.

To educate the public about his lightning rod invention, Franklin could have held town hall meetings and used Chromecast or Airplay to present with Google Slides. He might have used this platform to share his findings on electricity and help others understand his theories and new terms, including terms like “battery,” “charge” and “conductor” that we still use today.

Franklin often looked to the future and sometimes regretted being born too soon. From inventing bifocals to mapping the Gulf Stream, he was certainly ahead of his time. On this Independence Day, we’re proud to celebrate Ben Franklin — a problem-solver who advocated for freedom and equality, and a polymath who promoted the kind of universal knowledge-sharing that inspires us here at Google in the future he helped shape.