Posted by Neil Delaney, Director, Global Inside Sales / Mid-Market, Google Apps for Work


Back in October, we made it easy for companies locked into an Enterprise Agreement (EA) to switch to Google Apps by providing our productivity suite for free until their existing contracts expired. We even helped prospects with the deployment costs of going Google through the help of our Google for Work Partners. And if interested companies weren’t under contract, we offered to help pay for their migrations from other solutions to Google Apps.

Since then, nearly 200,000 additional users have gone Google. We’ve also received tremendous interest to make the program available to smaller companies. So today, we’re excited to announce we’re extending the global program until the end of 2016. Companies between 250 and 3,000 that currently have an EA with another vendor can qualify for zero-cost Google Apps licenses for the term of their existing EA. And now, companies with 100 users (previously 250) to as many as 3,000 can qualify for a Deployment Voucher. This greatly expands the number of companies that can take advantage of the Deployment Voucher.

In addition to saving money and improving business productivity, the security benefits of Google Apps are especially valuable to mid-market businesses. For mid-market customers that sign up for this promotion, Google will pay for a Security Workshop, to the value of $750USD, through our trained Partners, to help them maximize the security and data protections Google Apps offers.

One example of those data protections are Security Keys. To help get customers started with security keys, our security partner Yubico will provide a limited number of free Security Keys for mid-market customers. These keys help protect users from phishing, account hijacking and other attacks with 1-touch encrypted, 2-step verification. They’re state-of-the art in account protection. They’re also a great example of the security benefits of Google Apps. Additional Security Keys can be purchased at a 50% discount.

Finally, with this announcement, a number of our Recommended for Google Apps for Work partners are announcing additional cost-savings for Google Apps mid-sized companies. Customers can now get similar savings when they build structured document lifecycles and workflows with AODocs and Powertools, move business phone systems to the cloud with Dialpad, use a tightly integrated CRM from Prosperworks or manage projects online with Smartsheet.

Our EA program gives new customers the opportunity to influence the move to Apps — and gives decision makers the final incentive to make the switch.

“Even before we made the official switch to Google, many of our employees used Apps without involving IT. Our entire international team migrated on their own before the roll out, because our previous solution didn’t mesh with their workflow,” says Sam Davidson, systems engineer at The Motley Fool. “Our previous solution was sluggish, with pretty consistent outages. We wanted to move to Google Apps, but we were locked into a three-year contract with our previous provider. The [EA] program allowed us to make the switch much sooner.”

Mid-size companies don’t always have the same resources as larger enterprises, and constraints (like contract lock-in) shouldn’t hinder collaboration or efficiency at work.

Additionally, companies with basic EAs and no dependencies have the potential to cut costs by up to 70 percent through switching to Google Apps for Work.

“Peterborough City Council took advantage of the EA program when the previous provider wouldn’t let us move from on-premise to the cloud without breaking a contract. Our council felt comfortable making the switch after evaluating companies and other councils that had already gone Google,” says Richard Godfrey, Project Director at Arcus Global and formerly Assistant Director, Digital at Peterborough City Council, England. “We’ve come to expect the pace of innovation that Google offers, as well as the flexibility it enables for our team. Google Apps will give us the freedom to work anywhere; all our employees need is a Chromebook, mobile phone and an internet connection.”

Learn more or call 844-420-0601 to get started now!

Posted Martin Port, BigChange Apps CEO

Editor's note: Today we hear from Martin Port, BigChange Apps CEO. Read how BigChange Apps helps its customers improve mobile workforce productivity, efficiency and their bottom line with Google Maps APIs.

Many companies that require fleet and workforce tracking waste too much time, money and fuel managing their mobile workforces because they’re using old technology, manual reporting or paper-based systems. At BigChange Apps, we set out to change that by building a mobile workforce management platform called JobWatch that combines a back-office application, vehicle-tracking and mobile apps for drivers. The platform connects a company’s back-office processes to their mobile workforce while also allowing their end-customer to place new bookings, check the ETA and status of existing jobs and even view historical information and documents such as invoices. Companies can manage jobs and create reports in real time directly from JobWatch, improving workforce productivity and eliminating manual processes like providing paper project quotes.

Maps are at the heart of what we do — they power the mobile apps for drivers and our back-office web app for dispatchers and other staff. When we started, we used a different mapping solution. But it wasn’t keeping up by adding new features. Pricing was too complex, and we couldn’t get the help we needed. So we switched to Google, which gave us great tools in Google Maps APIs and advice on how to use them to improve JobWatch. And since Google Maps sets the standard for the way people interface with maps, we spent less time training our customers how to use JobWatch.

The back-office web app uses the Google Maps Javascript API for its Maps tab, which lets our customers track vehicles in real-time. Dispatchers can see where all their resources are. So if there’s a problem out in the field, they can immediately send help by dispatching someone nearby.

On the drivers’ side, the iOS mobile app for drivers is powered by the Google Maps SDK for iOS, and the Android app uses the Google Maps Android API.

We’re big fans of the Google Maps Distance Matrix API, the Google Maps Directions API and the predictive travel time feature because they help our dispatchers more efficiently schedule drivers. When customers call asking when a driver will be arriving, dispatchers can give them an exact time.

What’s also great about Google Maps APIs is they integrate so well with other systems, like Customer Relationship Management (CRM) software. We’ve built a widget that imports contacts, then passes them through the Google Maps Geocoding API, which translates addresses into geographic coordinates so they can be more accurately mapped.

JobWatch means big savings for our customers — in two recent customer case studies, our customers have reported a 10 percent reduction in fuel use, 10 hours less of travel time per mobile worker per month, an extra four jobs finished per driver per month and eight hours of office administration time saved per mobile employee. Happy customers translate into growth for us — our revenue grew from £337,000 in 2013 to £2 million in 2015. By 2020, we forecast having £4 million in recurring annual revenue. For that, we have Google Maps to thank, by providing the tools to help us build a single platform uniting drivers and the back office.

Posted by Tonino Ciuffini, Head of Information Assets, Warwickshire County Council, Warwick, UK

Editor's note: Today we hear from Tonino Ciuffini, Head of Information Assets at Warwickshire County Council, the local authority for Warwickshire, UK. The council handles social care, highways, public health, the fire service, economic development, education and more for the region’s 540,000 citizens. Read how £260,000 a year is just the start of their savings with Google Apps for Work.

The best thing about the work we do is the sheer range of ways we help people. While one group works to bring broadband to small businesses, another will tackle a fire or care for children in need. So when the government cut our council budget by 20%, we knew we faced tough decisions. For IT in particular, a £2,000,000 cut to our budget meant we had to look at all options for new ways of operating, and helped drive the decision to replace our 20-year-old email system. But it wasn’t just about saving money in the short-term. We wanted to share our facilities more effectively, improve the flexibility of our IT for staff and make it easier to work with external partners. Google was a perfect fit.

 

Tonino Ciuffini, Head of Information, Assets, Warwickshire County Council

Deploying 5,500 Google Apps accounts was much easier than I had imagined. With the help of Cloud Technology Solutions, who provided migration tools, advice and support, we migrated 3,000 users in just 8 weeks. Now Google Apps saves us £260,000 a year that we would have spent on our old system: £100,000 on licenses, £100,000 on infrastructure and £60,000 on support staff. But the really significant savings go deeper than that, and come from efficiencies made right across the organisation.

Saving time by working together on Drive. Instead of multiple versions of a document flying around on email, or saving documents to unrestricted servers, staff can work together on a single document on Drive, comment, make changes, choose their own access settings and even share documents with external agencies. This has also led to increased collaboration between staff and teams.

The mobility of web-based apps frees office space. We now have the flexibility to not only work from home or elsewhere, but to also work more closely with customers and partners. When working on-site with the police or health workers, council staff can essentially take the office with them.

Saving on transport costs with Hangouts. Face-to-face meetings with the citizens we serve are still important, but cutting out the financial and time costs of travelling to internal meetings generates further savings.

Cutting bureaucracy with Docs and Sheets. Taking notes during meetings on Docs eliminates the need to type notes afterwards. Everyone can leave comments, which improves accuracy and transparency, and voting with Forms gives us immediate, presentable results in Sheets.

Google logins make working simple. We no longer waste time dealing with forgotten passwords or typing separate logins into different applications. And being able to use multiple logins on a single device saves money on hardware, too: teams going to trade shows can share a single Nexus 9 tablet and log in simultaneously instead of using one device each.

Automatic upgrades saves on IT maintenance and keep us ahead of developments. In the four years that we’ve used Google Apps, every upgrade has felt like a natural evolution, and we’ve never had to implement new training to accommodate changes.

Google Apps has improved our effectiveness, too. Our team of four roadworks inspectors use Apps on tablets to be on the road for 80% instead of 50% of their day, significantly improving compliance with timetables for roadworks. And our family social workers use Calendar to advance safety by ensuring teams know where they are.

We also use notes on Drive to improve security and save paper with digital notes. At the top of our organisation, most of our elected county councillors have other jobs and don't work in our offices. Now they use Google Apps on a device of their choice, instead of clunky remote access systems, and check in more often to keep track of progress.

Budget cuts made life complicated for everyone at the council, but satisfaction with our IT system has actually increased during this difficult period. In the year we introduced Google Apps, our staff satisfaction scores increased in all 55 categories of an independent benchmarking run by a UK society of public service IT organisations called SOCITM. And last year, we ranked number one out of 60 UK councils in the SOCITM benchmarking survey for flexible working practices. That flexibility generates real savings without compromising on quality, and it was all made possible by Google Apps for Work.

Posted by Erick Johnson, Software Engineer

(Cross-posted on the Official Gmail Blog.)

Starting this week, we’re bringing Reminders in Google Calendar to the web so you can keep track of your to-dos alongside your events.

Just like on Android and iPhone, you’ll get the following:

• Reminders stick around - If a reminder isn't completed, it will appear at the top of your calendar until you mark it done.
• Reminders work across Google - Reminders you create in Inbox, Keep and the Google app will also show in Google Calendar. 
• Reminders sync with mobile - Reminders created in mobile show up on the web and vice versa. So you can stay on track from just about anywhere. 
  
  
  

With Reminders alongside your events on the web, Android and iPhone, you now have a single way to manage your day.

Posted by Sumit Chatterjee, Program Manager

Simple to use enterprise applications can sometimes seem like a misnomer. While enterprise software has remained complex, consumer software has gravitated towards simplicity. For Google Apps administrators, we believe in providing an EMM solution that’s as simple to operate as changing your personal Gmail settings, all the while delivering enterprise-grade security.

We recently launched three new capabilities that make it easier for Apps admins to set up mobile management and define policies:

• Mobile Management can now be set up with one click 
  By simply clicking MANAGE NOW on the Admin console landing page, admins can set up Mobile Management with a predefined set of security policies:

• Android for Work can now be set up with one click
  No longer must admins complete fifteen steps spread across different pages in the admin console, cutting and pasting security tokens, to set up Android for Work. With a single click, admins can begin managing and whitelisting mobile apps (MAM) for their Android for Work devices in their domain:

• Device management settings are now easier to find and use
  With the continued evolution of our device management and application management capabilities, an ever-growing list of policy settings on a single page has become unwieldy for admins. Hence, we’ve redesigned the device management experience by logically categorizing all device policy settings, making them easier to find and use:

• Enterprise mobile devices can now be managed from anywhere, anytime
  With the latest version of Google Admin App, we now offer mobile device management capabilities at admins’ fingertips. Our admins don’t need to reach their desk to handle a device security breach. They can view the list of all managed devices and take remote actions like account wipe or even block user devices right from our Admin app anywhere, anytime:

As we continue to improve Google Mobile Management, our goal will always be to make it simple for admins to keep their employees productive while keeping work data secure on their mobile devices.

For the latest news and resources about Google Mobile Management, including launch announcements, product updates or user guides, please join our Admin community at Google for Work Connect.

Posted by Bret Knobelauch, Senior Director at ProsperWorks

Editor's note: Today we hear from Bret Knobelauch, Senior Director at ProsperWorks, a SaaS provider of next generation CRM solutions and — along with RingCentral — a Google Apps partner in the Recommended for Google Apps for Work program. Read how this rapidly growing technology company uses Google Apps to radically simplify customer facing sales and communications. And register here to join our Hangout on Air, on March 29 at 9 a.m. and learn how ProsperWorks went all in on the cloud with Google and Ringcentral.


ProsperWorks is the world's first “zero input” CRM. Designed specifically for Google Apps, ProsperWorks helps companies sell faster by identifying, organizing and tracking sales opportunities right in Gmail, Google Calendar and Google Drive. Our company was founded in 2011 with the vision to empower small business sales and marketing with a fantastic user experience for CRM.

Going all-in with Google Apps and the cloud When we started the company, we were already committed to leveraging the benefits of Google to run our business. After all, we build a SaaS CRM solution that is deeply integrated with Google Apps. So, in addition to choosing Gmail as our email platform, we went all in with Google technology for various aspects of our business. This included:

• Google Hangouts to interact with prospects and customers who are Google Apps customers themselves
• Google Drive for onboarding and sharing our sales assets with a rapidly expanding team of sales development reps and account executives
• Google Sheets for exporting and reviewing sales reports using the ProsperWorks integration

We soon discovered the need for not just any, but the right cloud-based, enterprise-class phone solution. There are two key features that our cloud phone solution must have:

• Ability to make and receive calls directly from within Gmail. My sales team spends 60-80% of their day at their desktop engaged in prospecting and sales calls. The ability to make and receive calls directly from a phone number within Gmail and ProsperWorks CRM keeps my team super productive. Plus users can see their communications history including call logs and voicemails, directly from within Gmail.

• Sales call analytics and reporting. From my mobile phone, I can regularly check on the call productivity of the team. For example, I can check on inbound versus outbound calls following the launch of a campaign. I can see trends and intervene if there seems to be an issue that needs to be addressed.

Why we chose RingCentral We switched from a vendor we worked with prior because RingCentral offered the enterprise business capabilities that we truly needed. I’m responsible for our sales development reps and account executives, and call activity is a key measure of productivity. RingCentral has robust call analytics and reporting that helped us gauge and increase productivity.

I didn’t want to take any risks with security and reliability, so the fact that RingCentral had been vetted by Google meant a lot. I also appreciated that RingCentral was an overall leader in the Gartner Magic Quadrant for Unified Communications in the cloud, and most importantly, the user experience and integration with Google Apps was fantastic.

ProsperWorks’ vision is about simplifying the CRM user experience. RingCentral shares this vision for business communications, and Google shares this vision for work productivity. Google Apps has proven to be a great unifying platform for partner solutions such as ProsperWorks and RingCentral. Empowered by Google Apps and RingCentral, we couldn’t be better equipped to serve and empower our own customers.

Posted by Adan Muñoz, co-founder and Director of Operations, BQ, Madrid, Spain

Editor's note: Today we hear from Adan Muñoz, co-founder and Director of Operations at BQ, a producer of smartphones, tablets, e-readers, 3D printers and educational robots based in Madrid, Spain. Founded in 2010, BQ now has a global team of more than 1,300 people at offices in Germany, France, Sweden, Russia, Italy and the UK. See how Google Apps for Work has played a central role in BQ’s rapid growth and unique work culture right from the start.


We don’t just want our customers to use our devices, we want them to understand what they’re using. That’s the core idea behind all of our products, whether it’s our “flatpack” 3D printer, our customisable smartphone or Zowi, our educational robot. Our goal is to get people thinking about technology, because the next great idea could come from anyone, anywhere.

With the same emphasis on engagement, we try to run BQ as a team of equals, where everyone has a voice. We know we do our best work when colleagues in design, engineering, technical, marketing and sales are free to bounce ideas off each other. But with 1,300 people at 10 offices, open communication can bring challenges. That’s why we built our business around Google Apps for Work from day one. Its forward-looking, simple and powerful tools have allowed us to shape our ideal working environment and work team.

Transparent and connected, not bureaucratic

• Drive gives us an open central platform that everyone can access. If we receive product information from a third-party, for example, we save it in Docs for anyone in the organisation who’s interested to read and leave comments or queries. That gives us oversight and transparency so that we can avoid problems before they occur.

• Instead of an email hierarchy of labels and folders, Gmail’s powerful search lets us find what we need in seconds on any device, and links directly to Docs on Drive and meetings on Hangouts. We don’t need to subdivide and separate projects and personnel, so teams develop more naturally.

Supercharged project management

• Every prototype we make is run through a series of tests by different groups before teams go back to the drawing board. With Drive, all of the information from every test is immediately available, and because we only have one version of the results on Sheets and Docs, we always know we’re working from the correct files.

• Google Apps makes it easy to coordinate teamwork. At the beginning of every project, we create a plan of action on Sheets for colleagues to keep track of progress. Rather than trade emails, now when someone wants to organise a meeting they go directly to Calendar, check someone’s availability and create a meeting, adding a link for a video call on Hangouts when they can’t meet in-person but still want that person-to-person time.

One tight team

• Hangouts allows employees hundred of miles apart to feel that they work in one office. We use Hangouts daily to ensure maximum staff contact while saving on travel costs, video conferencing hardware, telecom bills and even time spent looking up phone numbers.

• We keep minutes of meetings in Docs so that staff can add to the same document simultaneously and leave comments on the public document after the event.

• Intuitive interfaces and simple administrative setup mean that when we bring on someone new, we can swiftly integrate them with our team. We even give them a Form asking where they will sit and what materials they need, so that we’re ready for their arrival ahead of time.

Our work at BQ is part of a long-term project. When we teach children how to program and design their own Zowi the robot, we’re not just teaching them basic robotics, we also want to prepare them for a future in which technology will play an ever greater role. Google is the perfect partner for that mission, with its understanding of the fast-evolving tech landscape and the constant updates to its Apps. Ultimately, our goals are aligned: we both want to give people the tools to empower themselves.

Posted by Matt Charman, Senior Product Marketing Manager


Today we’re launching the #maketime website, which builds on the movement to hold uninterrupted time on our calendars during the hours when we’re most creative. The website helps you prioritize time for the things that keep you inspired, over the things that just keep you busy.

Did you know that we spend 2.25 hours a day on average answering emails and 86 hours a month on average in meetings? The workplace is changing. We have the freedom to work and collaborate across any device and the flexibility to finish tasks and create from wherever we are. But we’re also more accessible.


Use the #maketime website to look at how you spend your work hours, so you can stamp out needless time takers, and not just save time, but #maketime for the things that are important to you.

Here are a few ways you can save time to #maketime with Google Apps.

Save time with Reminders in Google Calendar
Use Reminders in Google Calendar to combine an evolving and editable to-do list with your scheduled events. See the items on your list that you haven’t “checked off” yet at the top of your calendar each day, until you give them that triumphant swipe “complete!”

And Reminders sync with your contacts, so you can add phone numbers and addresses. When it’s time to call in dinner reservations at a favorite restaurant, dial directly from the Reminder.


Save time with machine learning and Inbox
From Inbox, use Smart Reply to respond to emails without typing out the reponses yourself. Machine learning recognizes emails that can be answered with short replies and creates natural language responses instantly — often with a few versions to choose from.

Save time by researching and collaborating in Docs
Switching between tabs and tools costs incremental time that adds up. In Docs and Slides, you can use the Research tool to do a quick Web and file search for terms you need to gather more info on. And now you can do the same on the go within the Docs app on Android.

From Docs, Sheets and Slides, you can also use the instant comments feature on the Web or your Android or iOS device to add teammates to the conversation by simply adding their names (just start typing names and contacts will appear in the comment box). So when you’ve got some great feedback on a line of text or a table of data, you can add a note right next to it that sends an email. No need to go back into Gmail to draft an additional note.

Also in Sheets, Explore deciphers your data for you and automatically creates charts and insights that illustrate trends. The time cost on your end: seconds.


Save time by converting image text
One of the coolest recent innovations in Drive for Work is the Optical Character Recognition that converts text in images into text documents to collaborate on. You can take a photo of a whiteboard brainstorm or an inspiring message on the other side of the subway window and turn that photo into a shared doc.

We can’t stop the clock — or to a large degree control the number of emails that flood our inboxes or the amount of traffic that slows our work commutes. But we can find ways to make more minutes meaningful.

Posted by Shashank Gupta, Google Apps for Work Product Manager


Millions of businesses rely on Google to protect employee logins to Google Apps services like Drive and Gmail. And we continue to make it easier to extend that ease and security to more applications with Google Identity, providing organizations a single place to manage identity and security for all of their SaaS/IT applications.

Last year, we announced support for SAML 2.0 where Google is the identity provider. Today, we're adding pre-configured support for Microsoft Office 365, Facebook at Work, Panorama9, New Relic, Concur, Coupa, Box, Slack and more. This adds to the hundreds of apps we already support through the Google Apps Marketplace and OpenID Connect.

Google's identity services provide even more security on mobile when combined with Google Apps enterprise mobile management controls like password strength, lock screen requirements and app management. These can work in tandem with the increasing number of mobile security options, from hardware such as fingerprint readers, to software such as Google’s Smart Lock. Our Google Smart Lock features are available to all Google Accounts, including those used at work, and we provide identity services and enterprise mobility management (EMM) as part of Google Apps for Work at no additional cost.

Learn more about how you can use Google identity services for work in our Identity whitepaper or by easily integrating the apps you use direct from the Google Apps for Work Admin console.

Posted by Kenneth Karlsson, IT Manager, GANT AB

Editor's note: Today we hear from Kenneth Karlsson, IT Manager for GANT AB, a multinational clothing company based in Sweden. From its Swedish headquarters and three overseas subsidiaries, GANT coordinates 50 suppliers with 40 franchise partners worldwide to bring its brand of wearable fashion to more than 700 stores around the globe. Read why GANT chose Google Apps for Work to bring this global network together.


When I started work here in the 1980s, GANT was far from being the major multinational brand it is today. And though we’ve always been expanding, we’ve grown at a much faster pace since 2009 – the year we upgraded our communications and transitioned to Google Apps for Work. Since then, GANT and its partners more than doubled our number of stores, opening an additional 392 new stores spread across the world.

We initially switched to Google Apps to replace an email solution that was expensive, overloaded and incompatible with the range of operating systems we used. And with our subsidiaries in Sweden, the US, the UK and France effectively running as separate organisations and without essential collaborative abilities, including shared calendar access, we also had to find a way to come together if we wanted to compete globally. I was convinced that a web-based email platform would be the cost-effective, forward-thinking solution we needed. In 2009, the only major company to offer that was Google, and they’ve stayed ahead of that curve ever since.

It took our small IT team just three months to roll Google Apps for Work out across four countries. First, we ran a pilot programme in Sweden with 20 users, assisted by Avalon Solutions, the IT consultancy that enabled our switch to Google Apps. Then we deployed 400 accounts over two months by holding training sessions with small groups. People who already used web-based private email required minimal training, and because it’s a web-based system, we simply sent out log-in information instead of installing a client on every computer. Now we’re running 1,000 Google accounts and have decommissioned our expensive email server. That means we’re saving on hardware maintenance and cut out the hassle of handling spam or chasing people to free up space by deleting their emails. Factor in cheaper licenses and zero software installation costs over the past six years, and we’re saving a huge amount of money.

Google Apps for Work is uniquely suitable for doing business on a global scale. It’s not just about relying on web-based mobility to access all of our files and emails anywhere, anytime. Because Google Apps works through a browser, we no longer have compatibility problems with our 40 independent franchise partners, each of which has its own IT setup. Assigning single-sign-on accounts to those partners gives them controlled access to our intranet and Drive. Using Drive lets us centralise administration from our Stockholm office and provides a shared hub to consolidate accounting and retail information across all of our subsidiaries. We use Docs and Sheets globally to manage orders and deliveries with our 50 suppliers in China, Portugal and Spain, while local colleagues can work alongside each other on a single document to craft swift and thorough reports. And Google’s size and reputation gives us peace of mind about its security and stability that we would not get from smaller cloud systems.

By using Google Apps for Work, we enjoy constant and automatic system improvements. New functions regularly appear on Drive, so we’re always ahead of the game as the marketplace evolves. For example, in 2009, Hangouts and tablets didn’t exist. Now outside every meeting room we have an Android tablet linked to Calendar so we can see who’s booked them, while inside the rooms we have Chromebox for meetings to enable Hangout video conferencing. With another IT solution, after six years we’d already be looking for a replacement. With Google Apps for Work, we’re still ahead of the game.

Posted by Brian LeVee, Product Manager

We launched a collection of templates in Docs, Sheets and Slides in September to give your documents, spreadsheets, and presentations the extra polish they deserve. Today, we’re adding to that collection with new templates designed by five experts in their fields. All templates are available on the web and on Android and iOS.



For your big ideas, at work and on the go 

Intuit's QuickBooks software helps small business owners get more out of financial planning with tools like automated budgeting, tax time reports, and payroll. Use the new annual business budget template by QuickBooks in Sheets to easily manage your budget so you can focus on building your business.



GV provides venture capital funding to bold new companies. In the fields of life science, healthcare, artificial intelligence, robotics, transportation, cyber security and agriculture, GV’s companies aim to improve lives and change industries.The new GV pitch template in Slides helps entrepreneurs share their vision, based on proven presentation tactics.



And, in the bestselling book, Made to Stick, brothers Chip and Dan Heath revealed that “sticky” messages of all kinds draw their power from the same main traits. In their big idea template in Slides, they use these principles to help you build and deliver your most memorable presentation yet.



For a head start, at school and beyond 

Reading Rainbow, the third longest running children's TV series in US history and award-winning digital service, has been inspiring children to read for over 30 years. Reading Rainbow created a lesson plan and a book report template in Docs to help teachers and students get things done.



The Google Science Fair (GSF) is an annual online science and engineering competition open to teens globally. In the competition, young scientists have tackled issues like world hunger, life-threatening diseases and the energy crisis. Use GSF’s science fair template in Slides for a head start on your next project—or for this year’s GSF.





Jump-start your next project with these easy-to-use templates in Docs, Sheets, and Slides—available on the web and on your Android or iPhone. Let us know what you create!

Posted by Ignacio Eceiza, Head of Global IT Projects at Euralis

Editor's note: Today we hear from Ignacio Eceiza, head of Global IT projects at Euralis, a food and agriculture company with an annual revenue of $1.7B. Read how this innovative company is using Google Apps for Work with AODocs to help manage their documents, create workflows and go paperless, creating a faster, more agile business. You can also register here to join our Hangout on Air, on March 15 at 9 a.m. to learn more about how AODocs, a Google Apps for Work partner, can improve your business. 

Euralis started out as a cooperative venture when a group of local wheat farmers in southwest France came together to sell their crops. Nearly 80 years later, we’ve grown to over 5,000 employees around the world who bring high-quality food to market, from seed selection and poultry rearing to the harvesting and selling of the agricultural products. In addition to our employees, we bring together over 12,000 farmers to accomplish our mission. Collaboration remains a core part of who we are.

We have 130 farming and production sites for wheat, cereal, poultry, wine and vegetables; 14 processing plants to prepare these items for distribution; and we market in more than 120 countries across 5 continents — our annual revenue is $1.7B. To accomplish all this, our team needs the tools to work together across diverse environments, in different languages and timezones, within an industry that’s subject to strict quality regulations.

Going Google Three years ago, when we wanted to improve our document management infrastructure, we moved to Google for Work with AODocs. We had compared Apps with AODocs against IBM Lotus Quickplace and Microsoft Sharepoint, and going Google was the obvious choice. The user interface of Google Drive with AODocs was easy to adopt and we could tailor workflows and views in AODocs without requiring much help from the IT department. We were also convinced by the ease of migration, the improvement we’d see in the quality compliance processes and the opportunity to reduce our environmental impact.

AODocs and Drive make it an easy move to Google In addition to giving us all the features we had on our legacy system, AODocs also provided ready-to-use tools that let us migrate our existing content easily into Google Drive. The migration project started in 2014, with multiple document libraries used for human resources, quality policies and ISO 9001 compliance. We trusted AODocs with these critical documents because they were the first enterprise content management solution fully integrated with Google Drive, and their product could be easily configured for a variety of needs, without customized development. We also had peace of mind because of the excellent support of the AODocs team whenever we had questions or needed help.

AODocs and Drive, a perfect fit for quality and regulatory compliance Of course, quality is paramount in the food business, and from farm to warehouse to table, each and every one of us on the team had a part to play in maintaining this quality for our customers. AODocs on Google Drive made it easier to put more attention and focus on quality. Our intranet portal, which uses Google Sites with embedded customized views from AODocs, ensures that we have quick access to all the latest quality-related documents and processes we rely on.

Going paperless with AODocs on Drive With the powerful workflow engine we gained by choosing AODocs on Google Drive, and AODocs’ ability to integrate with SAP, we’ve transformed a formerly complex network of invoicing and purchase processing with multiple custom-built applications on our legacy IBM infrastructure into a simplified, paperless system.

Our accountants can now send invoices to AODocs by email directly from the scanner. AODocs then manages the entire validation workflow and sends notification emails to the corresponding managers. Our managers are often traveling, and they love that they can validate the documents on their smartphone, by simply reviewing notification emails and clicking the validation links.

Furthermore, our managers can configure and update their AODocs applications the way they want, without involving IT as much. Teams are more agile, and now the company has more resources to focus on important goals, like feeding the world.

Posted by Sebastien Marotte, VP, Google Apps for Work


Cloud-based workplace tools are no longer niche. Companies from small startups to Fortune 500 giants like Whirlpool and PwC have realized that servers are expensive, teams need real-time collaboration and employees need access to email, calendar and collaborative editing tools on their phones. For many companies, deciding to move on-premises systems to the cloud is a no-brainer. Figuring out which cloud solution delivers the most return on investment when both major providers claim their tools are “mobile-friendly” and offer “real-time collaboration” is the tough part.

To provide customers with concrete data on the benefits that productivity, mobility and collaboration can bring to an organization (even after moving to the cloud), Google commissioned independent market research firm Forrester Consulting to conduct a Total Economic Impact (TEI) study. Forrester surveyed seven companies in North America, EMEA and APAC in a range of industries — including professional services, retail, real estate, IT and media — who migrated from an alternate cloud solutions to Google Apps. For a composite organization based on feedback from the interviews, Forrester found that switching to Google Apps for Work resulted in the following benefits in a three-year period:

• 213% return on investment (ROI)
• Payback in just 1.9 months
• Nearly $1 million in collaboration and productivity gains

In addition to these hard numbers, Forrester uncovered a few common themes that customers experienced after switching from their previous cloud solution to Google Apps for Work:

Google Apps “just works” People crave simplicity. With Google Apps, teams can create a new document in seconds or add a conference room to a calendar invite with a single click. Customers reported there are no headaches with Google Apps — whether on a desktop, laptop, mobile phone, tablet, Android or iOS, Google Apps works exactly as they expect it to.

Quick adoption results in speedy ROI It’s no surprise that most companies want their employees to use the tools they pay for. Popsugar reported that Going Google saves the organization $100 thousand each year in annual enterprise volume software licenses — an agreement that their IT director says included software the company neither wanted nor needed.

After switching to Google Apps, customers reported that overall platform adoption increased significantly compared to engagement with the previous solution. Many interviewees attributed this rise in engagement to the intuitive nature of Google Apps and broad employee familiarity with Google products like Gmail.

Collaboration is a breeze While the interviewees’ previous cloud solution claims users can work together at the same time, their former customers told Forrester they struggled with browser and device compatibility, and had difficulties working with colleagues who had different license types. Google Apps works from any device on any modern browser, and all users can work together, regardless of what type of license they have.

Easier collaboration means that employees are productive, and when employees are more productive, companies save money. When it comes to creating content, Forrester found that productivity increased by 20% due to the ease and mobility of real-time collaboration offered by Google Apps — particularly when it comes to Docs, Sheets and Slides.

Customers’ voices matter Everyone likes to be heard. Customers said they felt more supported by Google than their previous provider: issues are resolved faster, customers feel like they’re an important part of the product development process, and they reported they were happy to find that feedback can be easily submitted directly from the admin console.

One customer described Google’s 24/7 phone, email and chat support like this: “The previous platform provider resolved only 3 of 10 issues satisfactorily and often took 12 to 14 hours to do so against an 8-hour SLA. Google is closer to 9 of 10 and always within the 8-hour window.”

Visit our Insights page to learn more and download “The Total Economic Impact™ Of Google Apps For Work: An Analysis Of Cloud-To-Cloud Migration Value.”

Posted by Isaiah Greene, Product Manager

We launched Voice typing in Google Docs to help you capture ideas, compose an agenda, or even write the next great proposal — all without touching your keyboard. Starting today, you can also edit and format your documents with your voice.

To get started, select “Voice typing” in the “Tools” menu when you’re using Docs in Chrome. Say what comes to mind — then start editing and formatting with commands like “copy,” “insert table,” and “highlight.”

Check out the full list of commands here or simply say “voice commands help” when you’re voice typing.

As an added bonus, we’re also making it possible to dictate in Docs on the web in dozens of additional dialects and accents, including English with an Indian accent, Spanish with a Mexican accent, and more so you can talk in the most natural way for you.

You shouldn’t have to use additional complex software to accomplish everyday tasks with voice typing. You can already use your voice to take action in Google search and find content in your inbox or Drive folders. Now you can use it to capture, edit and format your ideas in Docs.

Try out Voice typing (and editing and formatting) today with Google Apps for Work.

Posted by Jon Byrum, Product Marketing Manager, Google Cloud Platform

(Cross-posted on the Google Cloud Platform Blog.)

Athletic gear, much like all apparel categories, is quickly shifting to an online sales business. Sports Authority, seeing the benefits that cloud could offer around agility and speed, turned to Google Cloud Platform to help it respond to its customers faster.

In 2014, Sports Authority’s technical team was asked to build a solution that would expose all in-store product inventory to its ecommerce site, sportsauthority.com, allowing customers to see local store availability of products as they were shopping online. That’s nearly half a million products to choose from in over 460 stores across the U.S. and Puerto Rico.

This use case posed a major challenge for the company. Its in-store inventory data was “locked” deep inside a mainframe. Exposing millions of products to thousands of customers, 24 hours a day, seven days a week would not be possible using this system.

The requirements for a new solution included finding the customer’s location, searching the 90 million record inventory system and returning product availability in just the handful of stores nearest in location to that particular customer. On top of that, the API would need to serve at least 50 customers per second, while returning results in less than 200 milliseconds.

Choosing the right cloud provider

At the time this project began, Sports Authority had already been a Google Apps for Work (Gmail, Google Sites, Docs) customer since 2011. However, it had never built any custom applications on Google Cloud Platform.

After a period of due diligence checking out competing cloud provider options, Sports Authority decided that Google App Engine and Google Cloud Datastore had the right combination of attributes — elastic scaling, resiliency and simplicity of deployment — to support this new solution.

Through the combined efforts of a dedicated project team, business partners and three or four talented developers, it was able to build a comprehensive solution on Cloud Platform in about five months. It consisted of multiple modules: 1) batch processes, using Informatica to push millions of product changes from its IBM mainframe to Google Cloud Storage each night, 2) load processes — python code running on App Engine, which spawn task queue jobs to load Cloud Datastore, and 3) a series of SOAP and REST APIs to expose the search functionality to its ecommerce website.

Sports Authority used tools including SOAPUI and LOADUI to simulate thousands of virtual users to measure the scalability of SOAP and REST APIs. It found that as the number of transactions grew past 2,000 per second, App Engine and Cloud Datastore continued to scale seamlessly, easily meeting its target response times.

The company implemented the inventory locator solution just in time for the 2014 holiday season. It performed admirably during that peak selling period and continues to do so today.

This screenshot shows what customers see when they shop for products on the website — a list of local stores, showing the availability of any given product in each store

When a customer finds a product she's interested in buying, the website requests inventory availability from Sports Authority’s cloud API, which provides a list of stores and product availability to the customer, as exhibited in the running shoe example above.

In-store kiosk

As Sports Authority became comfortable building solutions on Cloud Platform, it opened its eyes to other possibilities for creating new solutions to better serve its customers.

For example, it recently developed an in-store kiosk, which allows customers to search for products that may not be available in that particular store. It also lets them enroll in the loyalty program and purchase gift cards. This kiosk is implemented on a Google Chromebox, connected to a web application running on App Engine.

This image shows the in-store kiosk that customers use to locate products available in other stores. 

Internal store portal

Additionally, it built a store portal and task management system, which facilitates communication between the corporate office and its stores. This helps the store team members plan and execute their work more efficiently, allowing them to serve customers better when needs arise. This solution utilizes App Engine, Cloud Datastore and Google Custom Search, and was built with the help of a local Google partner, Tempus Nova.

This screenshot shows the internal store portal that employees use to monitor daily tasks.

Learning how to build software in any new environment such as Cloud Platform takes time, dedication and a willingness to learn. Once up to speed, the productivity and power of Google Cloud Platform allowed the Sports Authority team to work like a software company and build quickly while wielding great power.

Posted by Rene van Gelderen, CIO at Deli XL

Editor's note: Today we hear from Rene van Gelderen, CIO at Deli XL, a wholesale food supplier and distributor based in Ede, The Netherlands. Deli XL’s 2,000 employees work round the clock, seven days a week to deliver fresh groceries to the country’s restaurants, hospitals, retirement homes and company canteens. Read how Deli XL is using Google Apps for Work to lead change in their business and connect their nationwide team.

At Deli XL, what you order today, we deliver tomorrow, whether it’s fresh fish, purple mustard or any of the other 70,000 items we have available for ordering. With 700,000 order lines each week from 20,000 customers nationwide, we need to work together efficiently to keep this 24-hour promise.

And when we decided to focus even more on hotels and restaurants and shift to the ecommerce model to adapt to client demands and changing business needs, we needed the tools that could help us do that even better.

Google Apps helped us overhaul our business model with minimal disruption. Our old email system was functional, but too slow to satisfy the demands of ecommerce. Gmail is fast, remotely accessible, and, along with Calendar, makes it simple to work together across our 15 sites. Google+ was also invaluable during this time. We knew rolling out complex new structures in our financial- and warehouse-management systems was going to cause significant stress. So as we deployed new systems, we posted constant updates on Google+ so everyone could keep track and discover the new tools together.

Now we use Google+ to solve problems in all areas of Deli XL, business and IT problems alike. For example, one Saturday morning, an account manager reported an issue with our ecommerce system. Previously, she would have called the weekend service desk and waited until Monday morning for a response. By posting the issue on Google+, I could immediately see that it was serious and brought our offshore developers in India into the discussion. Using Google Translate to interpret our Dutch, they had a solution ready for Monday morning, saving 1,000 customers from experiencing major disruption.

Google+ is far more effective than spending time on the phone: basic IT problems can be solved in seconds by non-IT staff; account managers share advice on how to fill unclear customer orders, and employees air difficult questions that might otherwise never be asked. After one major problem, during which we posted frequent updates on Google+, I carried out a survey. In the past, similar situations would always elicit complaints about communication, but for this survey, 97% of respondents expressed strong satisfaction with how we communicated during the incident.

Each of our 1,000 desk workers has a Google account, and now we’re connecting our 500 drivers and 500 order pickers, too. This opens up tremendous new possibilities for us. On every job, drivers keep track of the crates used to carry goods. Rather than do this by hand and deliver the slips to the Finance department, they’ll be able to keep track of the crates in Forms and eliminate the paper trail. Also, by having drivers check in and out of destinations on Forms, we’ll be able to tell customers where their delivery is and if it will be late, at a fraction of the cost of a GPS solution.

Over ninety percent of our order lines now come from online business, and we’ve made the transition into the hotel, restaurant and cafe market without any loss in revenues. In addition to savings due to faster troubleshooting, stronger cross-team communications and delivery tracking, our CFO calculates that using Drive storage will save up to €100,000 a year, once we retire our old file servers. And behind the numbers, all the extra communication is making us more of a team: with a Hangout group on each company site, no one needs to miss out when we share birthday cake.

Posted by Craig Bell, IT Service Delivery Director at The Cordant Group

Editor's note: Today we hear from Craig Bell, IT Service Delivery Director at The Cordant Group, a specialist recruitment and integrated services company employing up to 50,000 staff during peak times, and turning over £750 million a year. Here, Craig tells us how Google Apps for Work has not only helped them work smarter and more flexibly thanks to a business-wide rollout, but has also helped deliver a projected savings of £500,000 to the company’s bottom line in just a year. *Post updated on March 7, 2016.

It may have grown since it was founded in 1957, but ours is still a family business, and one that values the input of every individual, whether they’re one of our 2,500 permanent employees, or one of our tens of thousands of seasonal workers. But with so many staff, we realised we needed an IT solution that would answer the needs of each person, rather than asking each of them to answer to our inflexible IT system. Our solution is Google Apps for Work, which has transformed the way we operate our business at every level.

With 200 locations nationwide, as well as offices in Germany and Australia, we launched our rollout of Google Apps for Work so our staff can work as a team, wherever they are. In early 2015, Cloud Technology Solutions (CTS) helped us deploy Drive for Work and Chrome. Over the course of one year, CTS delivered several thousand Chrome devices, from Chromebooks and Chromebases to Chromebox for meetings.

Now Gmail gives access to our accounts whether in the office, at home or on the road — and the fact that it’s multi-device compatible means no more lugging laptops around just to check our inboxes. The flexibility and immediacy it provides ensures that important messages don’t fall through the cracks, and now we’re so speedy and effective with email communications that we send and receive up to 16 million emails each month.

Hangouts also allows us to communicate (face-to-face in this case) at any time, no matter where any of us are based. With over a thousand Hangouts happening across the Group every month, Hangouts have become so crucial to the way we run our business and communicate with each other that we now often use it to conduct interviews for IT recruits. It’s a great way to asses how intuitively candidates use technology tools, in particular Google Apps. Using Hangouts for interviews also benefits our bottom line: we now spend an average of 25% less time on interviews for IT team members, simply because we don’t have to spend time on things like collecting interviewees from reception and making them cups of tea.

As a recruitment company, we have a frequent turnover of staff. Having forward-looking and familiar tools helps us appeal to the very best new recruits. Web-based mail, instant messaging and online communities like Google+, are cloud-based tools that younger generations have grown up with — and are now ready to work with. This familiarity allows new starters to work efficiently from the moment they log on and saves us time and money on training. Plus Google Apps tools are also incredibly easy to scale up or down.

Knowledge is also easy for us to scale now. We share documents hosted on Google Drive almost half a million times every month and add 125,000 new files each month. And everything we do is reusable rather than disposable. Our own internal teams can manage and roll out successful solutions to every one of our 200 locations without needing armies of external IT service providers to support us, a change that along with keeping specialist knowledge in-house and doing things more efficiently has played a significant part in reducing our operational expenditure by hundreds of thousands of pounds each year.

With the virtual nature of Google for Work products, we can also keep costs and downtime at a minimum when relocating to new offices as we grow. Google’s ability to integrate data and systems to the cloud so seamlessly means shifting office spaces and acquiring new companies is now more economically viable. When considering the total cost of acquisition for a subsidiary business, we look at how easily a business can be “Googlised.” Using Chrome OS allows us to almost instantly integrate existing businesses with often outdated legacy apps into our Group. This has opened up a host of opportunities that we otherwise would not have taken because of prohibitive IT costs.

In just one year, Google Apps for Work has completely changed the way we operate, which says a lot coming from a large and established business. As part of our company-wide “New World” IT rollout, we estimate that the new tools will enable us to save about £500,000, thanks to a combination of lower licensing costs, reducing capital expenditure by purchasing 2,000 compatible devices at more than half the previous cost of replacement, minimising use of external suppliers and relying more heavily on in-house skills and efficiencies. And there’s no doubt that we’ve also saved and earned a whole lot more thanks to working smarter with IT-led solutions.

Posted by Molly Mackinlay, Product Manager, Google Forms


If you’re looking for a way to quickly and simply collect information from a group, look no further than Google Forms. Whether you’re getting the team to vote on a name for your next project, or having potential clients register for an event, Forms makes it easy. Back in September we unveiled a sleek new experience for Forms and some new functionality, like adding company logos to your Forms. Today we’re building on that with new features that make the experience even better.

To get a more in-depth view of your responses, you’ll see the new “Individual Responses” tab. This lets you browse through all the answers provided by an individual respondent. You can easily flip between submissions using the scroll buttons.

We’ve also added a couple of new features to help with managing responses: the option for you to receive email notifications each time one of your Forms is filled out and for our Google Apps for Work customers a new view that will show you the response status of each person you sent the form to. If you want to give those last few folks a friendly nudge, there’s an easy Send Reminder Email option.

As with Docs, Sheets and our other collaboration tools, you can tailor the experience by using Add-ons. Starting today, you can use Add-ons and Apps Scripts in the new Forms editor. Popular tools like Form Publisher, Choice Eliminator, and g(Math) for Forms help creators extend the capabilities of Google Forms.

Finally, when you start a new Form (forms.google.com), you’ll see a variety of templates to chose from to get started faster. We’ve got you covered for all kinds of scenarios from event registration and feedback, to job applications and order forms.

Get started with Google Forms today.

Posted by Suzanne Frey, Director, Security and Privacy Engineering, Google Apps for Work

Today is Safer Internet Day, a moment for technology companies, organizations of all sizes and people around the world to focus on online safety, together. To mark the occasion, we’re adding two new security features to Gmail that will roll out to Google Apps domains in the coming weeks.

First, users who receive a message from, or who are about to send a message to, someone whose email service doesn’t support an encrypted connection (TLS), will see an open lock icon in the message. Users won’t see this icon when sending mail from one Google-hosted domain to any other, including gmail.com, since those emails are always sent over an encrypted connection. Gmail will always send and receive messages over TLS, unless the connecting service doesn’t support it.

Second, users receiving messages that aren’t properly authenticated with either Sender Policy Framework (SPF) or DKIM will see a question mark in place of their profile photo, corporate logo or avatar. Read more about both of these features on the Gmail blog.

To make the most of this day and every day forward, here are some additional features you can use as a Google Apps for Work admin to help protect user data.

1. Increase security at login, while keeping things easy for users                     Two-step verification is a well-known protection against the theft of login credentials, the most frequent threat on the Web today. As an admin, you can easily enforce use of 2-step verification to enhance security for all users in your Google Apps domain. Security keys make authentication even more secure and more convenient for users. They’re easy to deploy and easy to manage, and as a Google for Work customer, you even get a 50% discount.



2. Prevent sensitive information from leaving your network                               Activate Data Loss Prevention (DLP) to help prevent information from being revealed to those who shouldn’t have it. Gmail DLP automatically checks all outgoing emails and takes action based on predefined policies, which include quarantining the email for review, telling users to modify the information or blocking the email from being sent and notifying the sender. Check out our DLP whitepaper and learn how to get started. Stay tuned for more on DLP later this quarter.



3. Get the mail you want, not the spam you don’t                                                   Gmail has long been known for its smart spam filters, today spam is only 0.1% of messages in the average Gmail user’s inbox. To help you track and improve the quality of the mail sent and received at your domains, you can use the Postmaster Tools. You should also follow the best practices outlined in Google’s sender guidelines. For example, create a Sender Policy Framework, prevent spoofing by adding a digital signature to outgoing messages using DKIM and create a DMARC record to track and prevent unauthenticated messages sent from your domain.



4. Enforce mobile device policies in your organization                                       Mobile Management lets you control the devices that can connect to your users' Google Apps data, whether iOS or Android, and perform actions like remote wiping.

These are a few steps that can go a long way. If you activate any of these features today, you will contribute to an ever-brighter future for your brand, customers, employees, ideas and assets. The Internet is a big place, and it’s going to take global teamwork to make it the most secure.

We are grateful to be the trusted technology partner of businesses worldwide as we work together to make the Internet a safer place for everyone, everywhere.